BA105W ch16

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In ____________________ interviews, you can expect to sit down with a company representative and talk about the job and your qualifications

one on one

__________ interviews occur when a company interviews several candidates for the same position at the same time

Group

What comes out of your mouth and what is written on your résumé are not the only messages an interviewer receives from you. ____________________ messages also create powerful impressions on people

Nonverbal

____________, video, and virtual interviews use technology such as webcams to interview job candidates from a distance.

Online

______________ interviews, where interviewers take turns asking questions, are usually conducted by people who will be your supervisors and colleagues

Panel

____________ interviews allow a candidate to meet with two or more interviewers on a one-on-one basis over the course of several hours or days

Sequential

___________ questions help employers test your thought processes and logical thinking by giving you a hypothetical scenario and asking how you would handle it

Situational

________ interviews are meant to test your reactions during nerve-wracking situations

Stress

Prepare for ____________________ questions, such as Tell me about a time when you solved a difficult problem

behavioral

After you have accepted a position, it is a good idea to follow up with a job ____________________ letter to confirm the details and to formalize the acceptance

acceptance

Some employers require job candidates to fill out job ____________________ forms instead of, or in addition to, submitting résumés.

application

Before an interview clean up any ____________________ dirt in case the company uses Google or social media sites to screen applicants.

digital

A colleague has told you in confidence that she suspects another colleague of stealing. What would your actions be? is an example of a behavioral interview question

false-"A colleague has told you in confidence that she suspects another colleague of stealing. What would your actions be?" is an example of a situational interview question. Questions related to situations help employers test your thought processes and logical thinking

If you feel extremely nervous about a job interview, bring a friend or relative along with you to help put you at ease

false-Don't bring a friend or relative with you to the interview. If someone must drive you, ask that person to drop you off and come back later.

During an interview it is appropriate to talk negatively about previous employers since doing so will show that you are honest

false-Don't criticize your current or previous employer, supervisors, colleagues, or job during an interview. The tendency is for interviewers to wonder whether you would speak about their companies similarly

During salary negotiations let the employer know exactly how much money you need each month to cover your personal expenses

false-Don't tell the employer the salary you need to pay your bills or meet personal obligations. Instead, demonstrate the value you will bring to the employer.

After an interview you should always wait for the interviewer to contact you first

false-Don't wait; send a thank-you note, e-mail, or letter to the interviewer immediately. Also, if you don't hear from the interviewer within five days (or at the specified time), call him or her or send a follow-up e-mail message

If you don't understand a question, just answer i t the best you can. Asking for a question to be repeated or clarified will make it look as if you weren't listening

false-During the interview it may be necessary to occasionally refocus and to clarify vague questions

If you've been interviewed by more than one person, send one thank-you message for the group to the organization's human resources department.

false-If you have been interviewed by more than one person, send a separate thank-you message to each interviewer.

If you put your cell phone number on your résumé, answer your cell phone every time it rings to make sure you don't miss an employer's call.

false-If you have put your cell phone number on your résumé, don't answer it unless you are in a good location to carry on a conversation with an employer.

Leon is being interviewed by a panel of four interviewers. When answering questions, he should maintain contact only with the person who asks the question

false-In answering questions during a panel interview, keep eye contact with the questioner as well as with the other panel members

When asked about your plans for the future, discuss both personal and professional goals

false-Keep your answer focused on educational and professional goals, not personal goals

Don't worry about what informat ion is available about you online because this information is irrelevant to the job search

false-Potential employers definitely screen a candidate's online presence using Google and social media sites such as Facebook, LinkedIn, and Twitter. One study revealed that nearly 70 percent of recruiters found something online that caused them not to hire a candidate

The most common type of hiring/placement interview is the panel interview

false-The most common type of hiring/placement interview is the one-on-one interview.

To show your interviewer how successful you are, leave your smartphone on during the job interview

false-Turn off your smartphone completely to avoid the embarrassment of having it ring or buzz during the interview

When asked about your salary expectations, be sure to give a specific dollar-per-hour amount

false-When citing salary expectations, you will sound more professional if you cite an annual salary range rather than a dollar-per-hour amount.

The only person you need to impress during the interview process is the interviewer.

false-When you enter the office, be courteous and congenial to everyone. You are being judged not only by the interviewer but also by the receptionist and everyone else who might see you before and after the interview. They will notice how you sit, what you read, and how you look.

To be polite, always wait for the interviewer to ask you for questions before asking any

false-You don't have to wait for the interviewer to ask you for questions. You can ask your own questions throughout the interview to learn more about the company and the position.

If you are asked an inappropriate question during an interview, it is best to refuse to answer it.

false-You should never refuse to answer a question; instead, try to deflect the question tactfully or try to determine the reason behind it

Are you married? is an example of a(n) ____________________ (or illegal) question

inappropriate

After your interview you should alert your references that they may be contacted by the employer. You might also have to request a letter of ____________________ to be sent to the employer.

recommendation

If you didn't get the job and you think it was perfect for you, send a(n) ____________________ follow-up letter.

rejection

When you decide to leave your position, it is a good idea to write a formal ____________________ letter to your supervisor

resignation

During ____________________ negotiations don't inflate your current earnings just to get a higher offer.

salary

During ____________________ interviews companies save time and money by eliminating less-qualified candidates before scheduling face-to-face interviews

screening

Before an interview rehearse ____________________ stories, which are specific examples of your educational and work-related experiences that demonstrate your qualifications and achievements

success

After a job interview, you should always send a(n) ____________________ note, e-mail, or letter, also called a follow-up message

thank you

Tell me about a time when you showed initiative and took the lead is an example of a behavioral interview question

true-"Tell me about a time when you showed initiative and took the lead" is an example of a behavioral interview question. When answering behavioral questions, describe only educational and work-related situations or tasks, and try to keep them as current as possible

What is your native language? is an example of an inappropriate question

true-"What is your native language?" is an example of an inappropriate, and potentially illegal, question because it is related to the interviewee's national origin. However, an interviewer can ask whether you speak another language fluently if language ability is related to the job

Even if you discuss your resignation in person with your supervisor, it is a good idea to document your resignation with a formal letter

true-Although you have discussed your resignation in person, you should document the resignation by writing a formal letter

One benefit of researching a company before an interview is that you may uncover information that convinces you that you would not want to work for the company.

true-As you learn about a company, you may uncover information that convinces you that this is not the company for you. It is always better to learn about negatives early in the process.

Initiating a handshake when you meet your interviewer exhibits professionalism and confidence

true-Don't be afraid to initiate a handshake. Doing so exhibits professionalism and confidence.

Employers often hire people who present themselves well instead of others with better credentials.

true-Employers often hire people who present themselves well instead of others with better credentials; therefore, when answering questions, emphasize your personal strengths that could be an advantage to the employer

Hiring managers tend to ask more specific and job-related questions during one-on-one interviews than do representatives from human resources

true-If the interviewer in a one-on-one interview is the hiring manager, questions will be more specific and job related. Representatives from human resources tend to ask more general questions

If you are turned down for a position, employment specialists recommend writing a rejection follow-up letter to the potential employer

true-If you didn't get a job and think it was perfect for you, don't give up. Employment specialists encourage applicants to respond to a rejection with a rejection follow-up letter

If you have sent out only one job application or résumé, you must consider yourself an active job seeker.

true-Once you have sent out at least one résumé or filled out at least one job application, you must consider yourself an active job seeker

When asking a reference to provide a recommendation letter, give the recommended copies of your résumé and college transcript, as well as details about the position, its requirements, and the recommendation deadline

true-Providing recommenders with as much information as possible will make it easier for them to write effective letters.

A company has decided to interview several candidates for the same position at the same time to judge their leadership skills. This is an example of a group interview

true-This is an example of a group interview. Group interviews occur when a company interviews several candidates for the same position at the same time. Some employers use this technique to measure leadership skills and communication styles

Well-prepared candidates have rehearsed success stories that they can use to sell their strengths during an interview

true-To feel confident and to be ready to sell your qualifications, prepare and practice success stories. These stories are specific examples of your educational and work-related experiences that demonstrate your qualifications and achievements

When asked about your greatest strengths, include success stories to back up your response

true-When asked about your greatest strengths, tell success stories and give examples that illustrate these qualities


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