bbb

Can you apply Toulmin's three-part rhetorical strategy? Can you identify the parts? Consider this series of sentences: Right now, it is important to wear a face mask when we interact with others. People who have coronavirus and wear masks emit fewer droplets and aerosols. We are in the midst of a pandemic and 150,000+ Americans have died of coronavirus; we need to reduce transmission of the disease. Which sentence is the warrant? (Select the BEST answer.) A. "People who have coronavirus and wear masks emit fewer droplets and aerosols." B. "Right now, it is important to wear a face mask when we interact with others." C. "We are in the midst of a pandemic and 150,000+ Americans have died of coronavirus; we need to reduce transmission of the disease."

"People who have coronavirus and wear masks emit fewer droplets and aerosols."

Even though business writing very rarely requires academic citation, why is it still a good idea to reference your sources when writing a recommendation report? A. All of the choices are correct B. to enhance my credibility in the eyes of the reader C. to show reader that my recommendation is supported by credible information D. to enhance the credibility of my recommendation

All of the choices are correct

Sam has 15 minutes before his team meeting on MS Teams. He realizes he should have reviewed the year-end report beforehand, but he didn't feel like he had time. Instead, he quickly skims the report he was given to analyze. Based on your understanding of reading versus analyzing (and what's in the book), which of the following happens when skimming? A. He can miss key facts in the document B. He can miss mistakes C. He may be unable to summarize key takeaways for others D. All of the three choices are correct E. None of the three choices are correct

All of the three choices are correct

What determines if a message sender is credible? A. The sender B. The receiver C. The medium the sender uses D. The reliability of the sources used E. The context of the situation F. All of these answers are correct

All of these answers are correct

You are composing a letter to tenants who are late on paying rent. You don't want them to overlook your message (i.e., throw it away without reading it). Plus, you need to be firm so they understand you are serious about the late rent. For these reasons, what is the best way to structure your message? A. Buffer, bad news, pleasant close B. Reasons/explanation, bad news, pleasant close C. Bad news, pleasant close D. Bad news, reasons/explanation, pleasant close E. Buffer, reasons/explanation, bad news, pleasant close

Bad news, pleasant close

How can you ensure your recipient will read your email quickly when she receives in her inbox? A. Mention the email when you speak to her face to face B. Use a one-word subject line C. Create a specific and compelling subject line D. Put the subject line in ALL CAPS to indicate its importance E. Forward messages as often as possible

Create a specific and compelling subject line

Taylor is reviewing the department's proposal for additional funding. Which of the following is NOT true about paragraph design? A. Put a space between paragraphs B. Use short sentences C. Indent D. Single space paragraphs E. Everything listed is true F. Use headings when appropriate

Everything listed is true

As part of his job in the Communication Department, Chip emails written feedback to the Accounting Department at his workplace with suggestions on improving their email practices. The word that best describes this type of communication is ___________ communication. A. Downward B. Grapevine C. Upward D. Internal E. External

External

The four parts of a negative news message are buffer, explanation, redirect, and contact information. True False

False

Dan wants to evaluate a recent failed written proposal submission for a healthcare app in terms of his use of ethos. He submitted the proposal to a group of investors from Silicon Valley. He got a quick "no" response by email. What will Dan look at in order to evaluate ethos here? (Select the BEST answer.) A. He needs to consider the timing and file format of the proposal because the setting can play a critical role in messaging. B. He needs to consider how he wrote about his own experience creating apps in the past, the sources and models used to develop this app, and the experience of his team. C. He must consider paying a professional editor next time. D. He needs to consider how he captured the investors' attention and attracted their interest with his opening. E. He needs to consider the logical argument that he presented about the need for the app. 2 points

He needs to consider how he wrote about his own experience creating apps in the past, the sources and models used to develop this app, and the experience of his team.

Which writing style is most appropriate for business writing? A. It depends on the audience's expectations B. Formal C. Informal D. Bureaucratic E. Conversational

It depends on the audience's expectations

Which of the following is typically only used for internal communication within a company? A. Email B. Memo C. Report D. Letter E. Proposal

Memo

Cathy is emailing the company about a change in the travel reimbursement policy. Which opening is the most direct? A. Last month, the accounting office reassessed how we process travel reimbursements. B. I know policy changes can be confusing. Don't worry, this one is simple. C. The new policy for submitting travel reimbursements will start on October 1st. D. Get ready for a fun change to how you submit receipts. E. All these are good direct openings.

The new policy for submitting travel reimbursements will start on October 1st.

What is wrong with the following list? Steps to make toast: You should plug in the toaster You should put the bread into the slot You should set the toast level to medium Push down on the toasting lever A. The statements are not parallel B. The statements should be numbered C. The statements should start with action verbs D. All of the above E. A & B

The statements are not parallel

Alejandra works in a high-pressure sales office. She knows it's important to send courteous emails since everyone is often on edge at the end of the quarter. Her boss just emailed to set up a Friday afternoon meeting, but Alejandra's team already has a meeting scheduled during that time. Which of the following is an example of courteous writing in her reply email about setting up that meeting? A. You didn't remember to include a time. B. [No reply to the email. Just don't show up since the Outlook calendar had her schedule.] C. It's best you show, too. D. None of these are examples of courteous writing. E. No, that won't work for me because I'm busy. F. The team already has a meeting scheduled on Friday afternoon, but we are available Monday morning.

The team already has a meeting scheduled on Friday afternoon, but we are available Monday morning.

True or False: Looking for (or counting) conjunctions in your document can help you identify long sentences. A. True B. False

True

Tuan is writing an email to the administrative assistant where he is doing his internship. He wants to be clear in his request for paper so he writes, "Please give paper. Need 2 boxes of paper. It should be copier paper. It should be for the copier." He wants to be professional and remembers the section in the book from his BCOM class about clarity. TRUE OR FALSE: Based on your textbook, he made the mistake of being too emphatic. True False

True

Which of the following is the best example of when you should use passive voice in business writing? A. When you want to emphasize the action over the recipient. B. When you want to deemphasize the recipient of the action. C. When you want to deemphasize the doer of the action. D. When you want to emphasize the recipients over the action. E. When you want to be clear and precise. F. Trick question, you should never use passive voice.

When you want to deemphasize the doer of the action.

__________ will be our company's best representative at the Career Fair? (Select the BEST answer to fill in this blank.) A. Whose B. Woozy C. Whom D. Who's E. Who

Who

It is important to answer situational interview questions using the STAR/PAR model" is an example of which part of Toulmin's 3-part rhetorical strategy? A. Backing B. Qualifier C. Claim D. Warrant E. Data/Grounds

claim

When delivering negative news, you may want to put it in writing rather than delivering it in person when you are worried about the way someone will respond when managing an emotional situation where misinterpretation is possible.

false