BBUS 473 practice exam

What is groupthink?

when groups make poor decisions because they value conformity over quality of decision making

According to definition, Group-oriented person cannot be a good leader.

False

Jack Welch was against,so called,Bottom-up-Management and his Work-Out approach illustrates it.

False

Leader-member exchange (LMX) theory demonstrates how to stimulate creativity

False

Loyalty is the willingness to share ideas and information freely.

False

Organizational culture serves to reinforce the self -interest of individual employees.

False

Organizational culture, by definition, is quite fragile and very easy to change.

False

Self-efficacy means a sense of personal choice

False

The easiest way to achieve so called "Reasonable Assignment" effect is to use Authoritarian leadership style

False

The main purpose of Sociometry is to resolve interpersonal conflicts in a team.

False

Without so-called Assessment Centers, a Company cannot organize 360 performance appraisal.

False

Which theories of leadership suggested that leaders are born, not made?

Great Person Theory

Which of these refers to the use of power and influence to direct the activities of followers toward goal achievement?

Leadership

When managers overemphasize causes for an employee's poor performance such as skill and effort, while neglecting to consider external factors such as task difficulty or lack of resources, they are

Making the fundamental attribution error

_______ are the manifestations of an organizational culture that everyone can see or talk about.

Observable artiacts

_____is a shared system of meaning held by the organization's members that distinguishes the organization from other organizations.

Organizational Culture

Don't promise more than you can deliver" is a suggested guideline for using which of these powers?

Reward

Marcus is tired of working late shift and wants better hours at Personal Deliveries International. He has decided to talk to Martha who sets the schedule for all employees at the company. Martha has which of these powers?

Reward

Hersey and Blanchard developed which of the following?

Situational leadership theory

According to LMX theory, which of the following is not true of those individuals who fall into the out-group?

They receive a disproportionate amount of the leader's attention.

_______ leadership involves inspiring followers to commit to a shared vision that provides meaning to their work while also serving as a role model who helps followers develop their own potential and view problems from new perspectives.

Transformational

Which type of leaders engender trust, seek to develop leadership in others, exhibit self-sacrifice and serve as moral agents, focusing themselves and followers on objectives that transcend the more immediate needs of the work group?

Transformational leaders

"How to control others' behavior?" is one of the questions of "Push" leadership strategy

True

"Rank-and-yank" approach or a system of the group ranking of employees (20-70-10) was offered by Jack Welch

True

A proper control in order to increase employees' performance is essential part of "Push" leadership strategy.

True

Does experience show that different business situations require different styles of leadership?

True

Espoused values represent the explicitly stated values and norms that are preferred by an organization.

True

Organizational culture shapes and reinforces certain employee attitudes and behaviors by creating a system of control over employees.

True

Organizational culture shapes and reinforces certain employee attitudes and behaviors by creating a system of control over employees.

True

Researchers do not recommend to use Peer Evaluation for pay, promotion, and demotion.

True

Role models have referent power over those who identify closely with them.

True

Successful leaders are unassuming of the surroundings they create

True

What is expert power?

When others depend on a person's expertise, skill, or knowledge

What is social loafing?

When team members free ride or exert less effort when working on team tasks than they would if they worked alone on those same tasks.

According to the Situational Leadership Theory (SLT) , participating / supporting leadership style should be the most important in a situation where an employee

Able But Unwilling

Threats of punishment and actual punishment give an individual _____ power.

Coercive

Which dimension of the Big Five has the strongest positive influence on job performance?

Conscientiousness

The shared social knowledge within an organization regarding the rules, norms, and values that shape the attitudes and beha viors of its employees refers to organizational

Culture

As a manager, Ron has always made all the decision necessary for his department alone without asking for the opinions or suggestions of the employees involved. Ron can be described as having which of these decision making styles?

Autocratic

Which of these would be classified as the highest leader control decision -making style?

autocratic

When it comes to interactions, teams differ from groups in two important aspects:

deeper interdependence and a specific task - related purpose

There are three major components to any organizational culture:

observable artifacts, espoused values, and basic underlying assumptions

In the leader member exchange theory, the low -quality exchange dyad forms the leader's

outgroup

Leadership is best defined as ________. A) the ability to merely project one's abilities in the lack of actual accomplishments B) the ability to reduce the dependence of team members on each other C) the ability to induce the team members to focus on individual goals rather than collective goals D) the ability to influence a group toward the achievement of a vision or set of goals E) the ability to use factors like training and experience to reduce dependence on formal leadership

the ability to influence a group in goal achievement