BCOMM EXAM 2

Anna is a marvelous author with an excellent and engaging vocabulary in her novels. What might have gone wrong in her speech-making technique to make her bookstore speech so boring? a. Anna works more with the written word and forgot to use vocal variety. b. Anna went 20 minutes over the expected time. c. Anna read all the passages that everyone already knew. d. Anna selected a passage from an older book she had less experience reading aloud.

a. Anna works more with the written word and forgot to use vocal variety.

A cover letter is which of the following? a. a professional letter you write to introduce yourself and tell a prospective employer why you qualify for a position. b. a lengthy essay detailing everything you have ever done that would make someone want to hire you. c. a professional autobiography in outline form that shows your education, work experience, job-related skills, accomplishments, and more. d. a professional video post used to explain why you qualify for a position.

a. a professional letter you write to introduce yourself and tell a prospective employer why you qualify for a position.

"Why do you want this job?" "Where would you like to be in your career five years from now?" "What can you do for us that other candidates can't?" These are all examples of a. basic interview questions. b. behavioral interview questions. c. brainteaser interview questions. d. basic questions to ask at the end of the interview.

a. basic interview questions.

Which of the following descriptions of a previous job is the most effectively worded for a resume? a. "I was able to digitize a lot of materials." b. "I converted 5,000 hard copy files to digital files." c. "I digitized and converted many hard copy files to digital files." d. "I digitized somewhere around 5,000 pages of library materials."

b. "I converted 5,000 hard copy files to digital files."

Mary anticipates a much better candidate will be hired with a panel committee. Why? a. this will go much faster since they only have to mark forms and add. b. a common score will be achieved through pre-planned questions and response ratings. c. the group will come to a common gut reaction if a fairer manner. d. more people come up with more questions to ask rapid fire.

b. a common score will be achieved through pre-planned questions and response ratings.

Shasha was sure ABC Co was the right company to work for. The formal offer's terms were great. Tomorrow is Shasha's first full day to report to work but something seems missing which makes Shasha unsure. What might that be? a. Shasha forgot to ask if there were lunch facilities on the company campus. b. a formal contract signed by both parties confirming terms. c. Shasha now worries that holding out a bit longer might have gotten more pay. d. a day where Shasha reports only part time to set up the desk and meet people.

b. a formal contract signed by both parties confirming terms.

Gunther is considering where to place an advertisement for District Manager of Seed. Where might he place an ad? a. a flyer on front doors. b, a job search website. c. the employee newsletter. d. a job wanted bulletin board.

b. a job search website

Having just finished an advanced degree in religion, Benjamin eagerly used his final thesis for his first talk. What probably went wrong? a. a thesis is too narrowly focused for a single religious service. b. a thesis is written with highly technical language in the field of study, leaving a general audience missing important terminology and background. c. a thesis is copyrighted material and should not be publicly reviewed. d. a thesis is in either Greek or Latin, so the audience will not understand.

b. a thesis is written with highly technical language in the field of study, leaving a general audience missing important terminology and background.

Which of the following is a professional accomplishment that could go on a resume? a. beating a video game in record time. b. certification in a job-related skill. c. winning a sweepstakes prize. d. details of successful meeting.

b. certification in a job-related skill.

Milo's boss, Jim, gives him a lot of creative freedom except in one area: Jim strongly prefers sans serif fonts like Ariel and Helvetica. Milo is looking for a cool theme for a new presentation he has to get started on right away. In order to keep Jim happy and get his presentation rolling, he should ________. a. limit his choices to themes that come with a sans serif font. b. choose whatever theme he likes. if it doesn't automatically have a sans serif font, he can change the font to whatever one he prefers. c. design his own theme with Helvetica.

b. choose whatever theme he likes. if it doesn't automatically have a sans serif font, he can change the font to whatever one he prefers.

Which of the following is a skill that employers in most fields are looking for in a new hire? a. world travel experience. b. clear writing. c. ability to balance a budget. d. HTML coding experience.

b. clear writing.

Brenden has a bunch of very cool images on one slide that really convey the energy of a recent employee event. However, right now the slide is kind of a mess, and he needs to clean it up. Which of these is the most efficient solution? a. use animations to have the images fly in one at a time. b. click the Arrange menu in PowerPoint and see what can be done using those commands to tidy up the images. c. use Word Art to make cool labels for the images.

b. click the Arrange menu in PowerPoint and see what can be done using those commands to tidy up the images.

Beck wants to add a picture of his sales team to the end of his quarterly presentation. The photo is in a folder on his desk called Store Pics. What are the steps to get the photo into his presentation quickly and easily? a. create a photo album called Staff with all the pictures of his staff so he'll have it for later; click the Insert menu; choose Photo album; click Staff; choose the photo he wants; click Insert. b. click the Insert tab; click on Picture; find the Store Pics folder and choose the photo he wants; click the Insert button. c. upload the photo to OneDrive; click on Insert; click on Online Pictures; choose OneDrive from the pulldown menu; click on the folder he put the photo in; click on the photo; click Insert.

b. click the Insert tab; click on Picture; find the Store Pics folder and choose the photo he wants; click the Insert button.

Rena is editing her presentation, and she's decided she doesn't like the beach picture she has for her slides on the new swimwear line. Since she's working in Google Slides, she can easily find a new picture by ________ and then __________. a. opening a new Bing tab and filtering for Creative Commons images. b. clicking on the image icon in the toolbar and then choosing "search the web". c. right-clicking (or Command+click on a Mac) and choosing "find similar images" a. clicking on the Format dropdown menu and choosing Image to add the picture. b. typing in "tropical beach" and choosing from the pictures that appear in the search results. c. opening a new tab to do a Google search and then right-clicking to replace her current picture.

b. clicking on the image icon in the toolbar and then choosing "search the web". b. typing in "tropical beach" and choosing from the pictures that appear in the search results.

Which skill is the supervising manager, Cheyenne, demonstrating when asking two more questions about the robot's components in a competition where the applicant placed first? a. understanding the job. b. connecting with the applicant. c. active listening. d. planning and preparation.

b. connecting with the applicant.

Which of the following steps will most effectively help you grow your professional network? a. create business cards with a QR code so people can connect more easily. b. create and regularly update a LinkedIn profile. c. network with people sitting next to you at sporting events and movie theaters. d. steer clear of professional conferences until you have a job.

b. create and regularly update a LinkedIn profile.

The look of your slide deck should find the right balance between which of these? a. data presentation: enough to make your point but not so much that you have to go below a 20 point font size. b. design sensibility: enough to be enticing but not so much that it distracts form the purpose of the presentation. c. word and graphics: each slide should strive for a 50/50 balance, but should be no more than 60/40.

b. design sensibility: enough to be enticing but not so much that it distracts form the purpose of the presentation.

At work you receive an email announcing your company will be creating several managerial positions for a new location opening in the next six months. The email also included a job description. How would you customize your resume? a. write a unique career objective section, but keep your basic resume the same. b. emphasize how your work experience matches the skills required in the job description. c. put your educational background and GPA first. d. deliver the resume and application in person to give it a personal touch.

b. emphasize how your work experience matches the skills required in the job description.

In speaking to the hospice nurse convention about the use of baby monitors, which statement would be an effective opening? a. here is a tool you will love. b. let's imagine Patient #1 is in crisis, and you want to keep an eye - or an ear - on Patient #2. c. as you know, 1.43 million Medicare beneficiaries use hospice. d. I have a solution you have not considered.

b. let's imagine Patient #1 is in crisis, and you want to keep an eye - or an ear - on Patient #2.

Maureen works in sales research, and she's used to writing lean and efficient reports. She has to give a presentation on data trends for the last fiscal year. As she's editing her presentation, which of these three is the WORST idea to incorporate? a. creating graphics to represent the data. b. making sure the presentation is as lean and efficient as her reports by removing any reputation. c. making sure she repeats key findings in a few different ways throughout the report.

b. making sure the presentation is as lean and efficient as her reports by removing any reputation.

HR was conducing phone interviews after an initial resume screening. Will a phone interview be a good tool to verify resume skills for a Biomedical Engineer? a. maybe so, since these sorts of jobs go straight to the hiring manager. b. maybe not, since this job is highly technical. c. maybe not, since engineers are not strong conversationalists. d. maybe so, since these can be structured questions.

b. maybe not, since this job is highly technical.

Trudy was glad to live now when speeches mostly focused on getting a customer to purchase rather than back in Aristotle's day when speeches had such a formal structure. Does Trudy understand the history of speeches? a. no, there were no sales presentations in Aristotle's day. b. no, Trudy is trying to persuade, which Aristotle recognized as a primary purpose of speeches. c. yes, today speeches are far more casual in length and purpose than in Aristotle's day. d. yes, speeches today only have on main idea in each.

b. no, Trudy is trying to persuade, which Aristotle recognized as a primary purpose of speeches.

Chuck is creating a job analysis before advertising for a new Operations Manager at the food processing plant. Which of the following activities might he do to obtain the information required? a. write a rough draft. b. observe workers. c. search online for advertisements of similar jobs. d. calculate salary midpoint.

b. observe workers.

Maribel has been working as a freelance graphic designer for 12 years. Recently, she feels she may have gotten into a creative rut. She decides to tackle a new, more challenging project - designing a website pro bono for a local charity. Which stage of career development is Maribel experiencing? a. exploring. b. reinventing. c. maintaining. d. managing.

b. reinventing.

After eliminating applicants that did not have the right education listed on their resumes, there were five remaining. Which of the following is the best next step in the selection process? a. complete a second round of in-person interviews. b. save time by scheduling a phone interview. c. check references of all five. d. run another screen with a typing test.

b. save time by scheduling a phone interview.

Suzanne has painstakingly arranged a series of overlapping images to create a sort of prototype of a window display. She wants to have the layered files as a single image so she can resize it and move it around without messing up her careful arrangement. What should she do? a. take a screenshot of the arranged image and then use the screenshot as her main version of the image. b. select all the individual objects in the image and then click on the Arrange pulldown menu and choose group. c. click on the Format pulldown menu and choose Borders; by putting a border around her layered image, she can move it by clicking on the border and have the image move with it.

b. select all the individual objects in the image and then click on the Arrange pulldown menu and choose group.

Which traits are typical of the establishing stage of career development? a. worrying about the cost of education. b. selecting or entering a field and looking for upward growth. c. feeling stagnant and taking stock of where you are and where you want to go. d. identifying your interests and aptitudes and trying out jobs.

b. selecting or entering a field and looking for upward growth.

If you are doing a presentation in which you need to persuade your audience of something, you can use which of these models for the middle/body of your presentation? a. the 10/20/30 model. b. the What-Is/What-Could-Be model. c. the New Bliss model.

b. the What-Is/What-Could-Be model.

Which of the following should be included on a resume? a. family situation. b, work experience. c. your picture. d. preferred work hours.

b. work experience.

What is different about using PowerPoint online vs. using PowerPoint on your hard drive? a. other people can access the file in PowerPoint online. b. PowerPoint online doesn't allow you to animate. c. PowerPoint online automatically saves your presentation.

c. PowerPoint online automatically saves your presentation.

Which is the best title for a speech to the local chamber of commerce explaining your company's upcoming engagement with the community? a. What Can Tinyscapes Do for You. b. Tinyscapes to Share Plans. c. Tinyscapes Is Eager to Support Littleton - Here's How. d. Tinyscapes Now in Littleton.

c. Tinyscapes Is Eager to Support Littleton - Here's How.

The entry level sales job requires someone who is ready to hit-the-ground-running with keeping track of revenue. Which additional interviewing tests might be used to select the best applicant? a. a typing test since this job requires data entry of sales. b. a personality test to determine if the candidate can sell. c. a basic math test since sales are measured in dollar amounts. d. nothing, they're equally qualified, so it doesn't matter who is chosen.

c. a basic math test since sales are measured in dollar amounts.

Adding a video that's stored on your desktop is about the same as ________ in terms of how difficult it is to do. a. cropping a photo you find on Bing. b. formatting a table for a PowerPoint slide. c. adding a photo from your desktop.

c. adding a photo from your desktop.

Maria is looking at job posts on LinkedIn and see a retail management position for a warehouse store. Most of her management experience has been at a clothing retail setting, but she knows her management skills could work in any retail environment. How should she customize her resume? a. write about why you want to work in a different field of retail. b. write about relevant hobbies and school projects. c. choose work experience that highlights your transferable skills. d. tailor the career objective section to match the job you want.

c. choose work experience that highlights your transferable skills.

Enzo was working on his presentation with the Themes menu open. He accidentally clicked on an all-black theme, and all of his text seemed to disappear. After an appropriate moment of panic, Enzo's best option is to _______. a. hunt through the themes for a white background, no matter what the rest of the theme looks like, so he'll be able to work on his text. b. click Ctrl+A and change the font color to white while he figures out the issue with the theme. c. click Ctrl+Z and his previous theme will be restored and he'll be able to see his text.

c. click Ctrl+Z and his previous theme will be restored and he'll be able to see his text.

Finn has decided to add a graphic to a slide that already has a text box on it. He wants to reshape and resize the text box to make room for the graphic. He needs to ________. a. redo the line breaks in his text to change the shape of the text box. b. right-click on the text box (or Command+click on Mac) and then choose Resize from the pop-up menu. c. click within the text box and then drag the anchor squares until he has the size and shape he wants.

c. click within the text box and then drag the anchor squares until he has the size and shape he wants.

After three years as a member of his sales team, this was the first time Andy was presenting the quarterly update. He was not sure he knew enough about South-Metro regional sales. Which characteristic of public speaking may be Andy's downfall? a. authenticity. b. passion. c. confidence. d. practice.

c. confidence.

Which of these is NOT a way to rearrange slides in Google Slides? a. click on Grid View at the bottom left and then drag the slides into your preferred order. b. rearrange the slides in the thumbnail sidebar by dragging them into the order you prefer. c. cutting and pasting slide content into new slides in the right order.

c. cutting and pasting slide content into new slides in the right order.

Leon is fearful of his first speech as a new manager to the customer input team. It won't happen until the biannual meeting, which is still four months away. What could he do to be less fearful? a. prepare the notes but have someone on the team who is more comfortable do the actual talk. b. announce the use of newsletters rather than speeches. c. get some practice in by joining a local public speaking club. d. see if he can video record the presentation and show the video instead of speaking live.

c. get some practice in by joining a local public speaking club.

Your cover letter should accomplish which of the following? a. explain what you did wrong in your last position that you would like to fix if you get this position. b. give prospective employers an autobiography, listing every accomplishment from childhood to present. c. get the reader's attention, reflect genuine interest in the position, and explain why you are the best person for the position. d. listing every accomplishment in college and explain why you are the best for the position.

c. get the reader's attention, reflect genuine interest in the position, and explain why you are the best person for the position.

It is important to quickly fill the open administrative assistant position. The position included traveling to the fancy hotels with the management team, and a large amount of mundane record verifications. Which of the following should the committee be sure the ask? a. how soon can you start? b. are you excited to hear next year's manager's meetings are in Miami and San Francisco? c. how will you stay engaged when 65% of this job is record verification? d. can your husband take care of the kids when you travel?

c. how will you stay engaged when 65% of this job is record verification?

Which of the following shoes the difference between a panel interview and a group interview? a. in a panel interview, you practice in front of a row of people. in a group interview you record your interview so the group can evaluate it on their own time. b. in a panel interview, one interviewer presents to several interviewees. in a group interview, several interviewers meet with one interviewee. c. in a panel interview, several interviewers meet with one interviewee. in a group interview, one interviewer presents to several interviewees. d. in a panel interviewer, the interview takes place over the phone. in a group interview, the interview takes place in person.

c. in a panel interview, several interviewers meet with one interviewee. in a group interview, one interviewer presents to several interviewees.

Kathy was concerned about using a panel for hiring since she had heard rumors that sometimes these panels _________. a. management accepted the output without careful review. b. panels started to ask questions about how wives felt about overnight travel and weekend work. c. lead to resentment when co-worker prior knowledge of the candidate was ignored. d. friends of the panel members kept forcing new panels to be formed.

c. lead to resentment when co-worker prior knowledge of the candidate was ignored.

Jose is a manager at a small bookstore and is sifting through 20 resumes to fill a sales associate position. He looks at the resumes to help him. These resumes are tools to help Jose do what? a. evaluate if the applicant can fill out forms correctly and follow procedures. b. decide if the applicant's personality will be well suited to work with the sales staff. c. match the applicant's experiences and skills with what is required for the position. d. determine if the applicant can stand for long periods of time at the cash register.

c. match the applicant's experiences and sills with what is required for the position.

The hospital is hiring an Emergency Room admissions clerk. What additional activity might help the interview panel find a good fit for this high-paced environment? a. a physical test to ensure the person can carry boxes of equipment. b. a personality test to see if the person has a calming presence. c. role playing to ensure the person can handle multiple interactions are once. d. an integrity test to ensure patient record privacy.

c. role playing to ensure the person can handle multiple interactions at once.

Petra was working on her presentation in Google Slides when the fire alarm went off. It turns out there was no real emergency, but she's a little freaked out because she hadn't yet given her presentation a name and saved it. How can she get her work back? a. she's out of luck and will need to start over again. b. unless her computer shut down while she was out, the presentation should be retrievable. c. she doesn't need to worry; her presentation was automatically saved to her Google Drive.

c. she doesn't need to worry; her presentation was automatically saved to her Google Drive.

The weekly manager meetings Yael has to attend drag on and on as the District Manager lets the same people ask nearly the same questions over and over again with every new process. What has gone wrong? a. the District Manager is using this as filler, since she doesn't have the answers. b. nothing is wrong. Everyone should have a say to avoid groupthink. c. the District Manager seems to have lost control of the managers. d. nothing is wrong. The District Manager is using the audience engagement technique.

c. the District Manager seems to have lost control of the managers.

Maria has a screening interview at a job she really hopes to get. Which of the following is the best strategy for her to land a second interview? a. suggest bad things about the other interviewees and emphasize why she is the most capable. b. mention she has received job offers from other companies. c. try to stand out from the competition and send a thank-you note. d. compliment the interviewer and send flowers after the interview.

c. try to stand out from the competition and send a thank-you note.

Which of the following will make your resume more effective? a. put in as many details as possible. b. let typos remain to show that you're not too picky or uptight. c. use action verbs and phrases. d. use several different text fonts for emphasis.

c. use action verbs and phrases.

Which of the following is the best approach for a lunch interview? a. order the most expensive items on the menu. b. order nothing. c. use your best table manners. d. order an alcoholic beverage.

c. use your best table manners.

After preparing and agreeing to a list of questions for the interview, why might the team still worry that the interview would NOT be structure enough? a. the question matched to job duties. b. a decision was not made on who was to ask which question. c. an outside consultant did not review the questions. d. a rating system for the responses was not created.

d. a rating system for the responses was not created.

Which of the following is the most recommended way to acquire skills? a. listen to TED Talks daily. b. focus only on what you already know. c. attend a conference. d. build relationships in your community.

d. build relationships in your community.

Maria is looking at job posts on LinkedIn and see a retail management position for a warehouse store. Most of her management experience has been at a clothing retail setting, but she nows her management skills could work in any retail environment. How should she customize her resume? a. write about relevant hobbies and school projects. b, tailor the career objective section to match the job you want. c. write about why you want to work in a different field of retail. d. choose work experience that highlights your transferable skills.

d. choose work experience that highlights your transferable skills.

Lefties Inc uses a keyword software to filter resumes for candidates worth further review. In hiring a new First Line Construction Manager, which group of words would provide the best search terms? a. building expertise. b. front-line, employee, construction-manager. c. construction, manager, student. d. construction, building, manager, supervisor.

d. construction, building, manager, supervisor.

Which of the following are transferable skills? a. giving constructive feedback. b. creating a business tax report. c. writing Javascript code. d. critical thinking.

d. critical thinking.

Frieda signed up for the speech titled, "Tax Planning and You." How did she feel when the speaker talked about his disgust for politicians who voted for the new tax law.? a. satisfied. Any background on taxes is useful to her planning. b. happy. Frieda dislikes most politicians and the speaker reminded her of that. c. furious. Frieda thought this speaker liked the new tax law and was surprised he spoke against it. d. dissatisfied. Frieda did not see how politicians' past votes would help her planning.

d. dissatisfied. Frieda did not see how politicians' past votes would help her planning.

Which of the following are transferable skills? a. operating industrial kitchens equipment. b. knowledge of Waterfall and Agile project management styles. c. ability to generate new ideas and make a PowerPoint presentation. d. enthusiasm and positive attitude.

d. enthusiasm and positive attitude.

Your cover letter should accomplish which of the following? a. listing every accomplishment in college and explain why you are the best person for the position. b. give prospective employers an autobiography, listing every accomplishment from childhood to present. c. explain what you did wrong in your last position that you would fix if you get this position. d. get the reader's attention, reflect genuine interest in the position, and explain why you are the best person for the position.

d. get the reader's attention, reflect genuine interest in the position, and explain why you are the best person for the position.

Carts have been rolling into cars in the parking lot. Getting all supermarket employees to help manage the problem is the topic of Ishmael's speech. What should he include in his approach? a. he just needs to include credibility and logic. b. he just needs to include credibility and emotion. c. he just needs to include logic and emotion. d. he should include credibility, logic, and emotion.

d. he should include credibility, logic, and emotion.

Jim is an assistant manager at an apparel store. He received ten resumes to fill a stockroom position. When he reviews resumes he pays close attention to an applicant's work experience, job related skills, and education sections. How do these sections help him judge the experience of the applicants? a. if an applicant has appropriate social skills. b. if an applicant does not have enough work history. c. if an applicant will show up to work consistently. d. if an applicant will be a good fit for the position.

d. if an applicant will be a good fit for the position.

Joanne had to introduce next year's budget to the employees. She asked everyone to take a handful of beans and place as many or as few as they wanted into specially labeled cups (Utilities, Benefits, Salaries, ...) What technique of holding the audience's attention is Joanne using? a. suspence. b. surprise. c. storytelling. d. involvement.

d. involvement.

Which of the following should you do to prepare for a job interview? a. arrange to be in formal or at least semi-formal attire. b. prepare a speech about what your last position was like. c. practice confidence. d. practice answering common questions.

d. practice answering common questions.

Which of the following best defines networking? a. the process by which people communicate with each other about interpersonal problems. b. the process by which people add each other into their Internet and social media contacts. c. the process by which people learn about local job opportunities. d. the process by which people build relationships with one another for the purpose of helping one another achieve professional goals.

d. the process by which people build relationships with one another for the purpose of helping one another achieve professional goals.

Which of the following might be a logical downfall of a program that rewards employees for referrals? a. the bakery department makes too many new items, like baklava and chak chak. b. the meat department has trouble staffing during the weekends. c. cash drawers are not as accurate since strangers work better together. d. the produce department is understaffed when family members go on summer vacation.

d. the produce department is understaffed when family members go on summer vacation.

Which skill is the supervising manager, Sandy, demonstrating when she researches the job ad, reads the best employee appraisals, and has lunch with a current job holder? a. connecting with the applicant. b. planning her next move. c. demonstrating active listening. d. understanding the job.

d. understanding the job.

Which of the following should be included on a resume? a. prefer work hours. b. your picture. c. family situation. d. work experience.

d. work experience.

Which of the following are examples of "soft skills"? a. sewing a dart in a dress, writing Python code, operating an x-ray machine. b. strong sense of ethics, public speaking experience, creating attractive visual aids. c. identifying a type of rock, having a good beside manner, being able to encourage others. d. working well in a group, exuding confidence, treating others with respect.

d. working well in a group, exuding confidence, treating others with respect.

Which of the following are examples of "soft skills"? a. strong sense of ethics, public speaking experience, creating attractive visual aids. b. identifying a type of rock, having a good bedside manner, being able to encourage others. c. sewing a dark in a dress, writing Python code, operating an x-ray machine. d. working well in a group, exuding confidence, treating others with respect.

d. working well in a group, exuding confidence, treating others with respect.

Chelsea was just awarded a promotion and her boss has just asked her to write a compelling job advertisement for her current position. Which of the following will help her create the best job description to a new candidate? a. writing a few specific statements so that more individuals apply. b. writing an informative headline. c. writing to keep requirements broad. d. writing with a specific person in mind.

d. writing with a specific person in mind.

The most important considerations when deciding on what visual aids and other materials to use for a presentation are which of these? a. who is your audience and what is your objective. b. how formal is the presentation and is there a template. c. what are the next steps and how many people are attending.

a. who is your audience and what is your objective.

Which of the following questions are illegal in an interview? a. you have a great summer tan. where do you get that great skin? b. are you a native of colorado? c. our stores stay open, even on Christmas. is that a problem? d. our dress code requires that men wear ties. is that a problem?

a. you have a great summer tan. where do you get that great skin?

Rachel found a really good video on YouTube called "Charlie Closes the Sale." She wants to include the video in her weekly meeting Google Slides presentation. What should she do? a. click on the Insert dropdown menu, choose Video, and then type "Charlie Closes the Sale" into the search bar. she can then click on the video she wants and hit the Select button. The video is now in her presentation. b. find the video on YouTube, copy and paste the URL for the video into her presentation and then switch to a browser when she's ready to show the video. since she'll already have the URL, it should be easy. c. click on the View dropdown menu and choose Multimedia; a box will open, and she should paste the URL there.

a. click on the Insert dropdown menu, choose Video, and then type "Charlie Closes the Sale" into the search bar. she can then click on the video she wants and hit the Select button. The video is now in her presentation.

Broadly, the three key elements of a presentation are ________. a. content, organization, and delivery. b. confidence, credibility, and personal appearance. c. style, substance, and gestures.

a. content, organization, and delivery.

John knows all the candidates and wants to be fair to all candidates for the promotion. What would be an example of a structured interview process? a. creating a list of questions to use with every candidate, even if he already knows some of the answers. b. reviewing each resume carefully and then asking each candidate about areas not fully addressed. c. skip the interview since he knows them and use the time to look at performance appraisals. d. using what he knows to help him have a wide-ranging talk with each candidate.

a. creating a list of questions to use with every candidate, even if he already knows she of the answers.

Which of the following can career quiz tools help you accomplish? a. figure out what skills and training you need to get a particular job. b. match your ambitions with global investment opportunities. c. get you a job interview at a local employer. d. teach you what to put on your resume.

a. figure out what skills and training you need to get a particular job.

Tamika, a marketing director, is at her professional organization's national conference. She is eager to hear the keynote speaker, who has done some fascinating work in marketing to the LGBTQ community, a topic of particular interest to Tamika. The audience of about 250 people has all gathered in the large banquet room. About halfway through his speech, the speaker gets up and asks everyone to stand, close their eyes, and hum for sixty seconds in order to cleanse the room of tension. Tamika is annoyed and disappointed. Why? a. it's a professional setting, and the activity has nothing to do with the topic at hand. b. she finds that humming is not a significant enough way to connect with her fellow participants. c. Tamika is tone deaf and prefers not to hum. d. the exercise should have occurred at the beginning of the speech when the room most needed cleaning.

a. it's a professional setting, and the activity has nothing to do with the topic at hand.

The budget deadline for hiring the new manager is next week. The top applicant forgot to bring his References and promised to email them within two days. The match seems so good, should she hire him without checking references? a. no, references likely provide greater depth from someone who has known him longer. b. yes, references never say anything new or important anyway or the applicant would not have listed them. c. yes, it would be a shame for an artificial deadline to cost the company a good employee. d. no, anyone who is that careless about bringing important documents can not be good at a job.

a. no, references likely provide greater depth from someone who has known him longer.

Dimet Inc is well known for its community support and excellent benefits. Can Dimet choose not to hire Lilia who appears to be pregnant and may go out on leave soon? a. not unless it prevents her from completing the duties of the job. b. yes, she using the system. c. yes, she can come back when she's ready to work a full year. d. no, this is the risk of good benefits.

a. not unless it prevents her from completing the duties of the job.

With regard to presentations, the working definition of "purpose" is which of these? a. objective or intended outcome of the presentation. b. to inform, to educate, or to inspire. c. the effect or mood you intend to leave your audience with.

a. objective or intended outcome of the presentation.

You're preparing for an interview. Which of the following is one of the first things you should do? a. reread the job posting or description. b. look up average pay for the position. c. send a thank-you note. d. research a competitive salary.

a. reread the job posting or description.

You should bring which of the following to a job interview? a. resume, cover letter, portfolio of work. b. portfolio of work, social security card, your phone. c. birth certificate, social security card, bank information. d. high school and college transcripts.

a. resume, cover letter, portfolio of work.

Which traits are typical of the establishing stage of career development? a. selecting or entering a field and looking for upward growth. b. feeling stagnant and taking stock of where you are and where you want to go. c. identifying your interests and aptitudes and trying out jobs. d. worrying about the cost of education.

a. selecting or entering a field and looking for upward growth.

Which of the following best defines networking? a. the process by which people build relationships with one another for the purpose of helping one another achieve professional goals. b. the process by which people communicate with each other about interpersonal problems. c. the process by which people add each other into their internet and social media contacts. d. the process by which people learn about local job opportunities.

a. the process by which people build relationships with one another for the purpose of helping one another achieve professional goals.

To delete a slide, click on the ______. a. thumbnail pane. b. review menu. c. layout menu.

a. thumbnail pane.

Rupert runs his own company and does all the hiring personally to ensure a "fit" with the rest of the organization he's built. Which type of question is he most likely to use? a. unstructured questions so that he can change questions based on the feel he's getting. b. structured questions to make rating easy. c. unstructured questions since he's done it so many times, he can "just go with the flow." d. unstructured questions so that comparison is quickly done.

a. unstructured questions so that he can change questions based on the feel he's getting.