BCOR 199. EX.3 CH.10

scheduling plans that adjust work for employees

job sharing, flextime, compressed work weeks, and home-based work

how do managers evaluate performance

1. establish performance standards 2. communicate those standards 3.compare performance to standards 4. discuss results 5. take corrective action when needed 6. use the results for decisions about promotions, compensation, additional training, or firing

contingent workers

part-time workers, temp workers, seasonal workers, independent contractors, interns, co-op students, and freelancers

how can employees move in a company

promotion, reassignment, termination, retirement, or choose to leave the company

manpower development and training act of 1962

provided for the training and retaining of unemployed workers

equal pay act of 1963

specified that men and women doing equal jobs must be paid the same wage

labor management relations act of 1947

amended the Wagner act:permitted states to pass laws prohibiting compulsory union membership: set up methods to deal with strikes that affect national health and safety prohibited secondary boycotts and closed-shop agreements

CURRENT CHALLENGES and opportunities in Human Resources

arise from changing demographics, more women, minorities, and immigrants, and older workers in the work force. a shortage of trained workers and abundance of unskilled workers & complex laws and regulations

civil rights act of 1964

for firms with 15 or more employees outlawed discrimination in employment based on sex,race,color,religion, or national origin

what are fringe benefits

fringe benefits include sick leave vacation pay company cars pension plans and health plans that provide additional compensation to employees beyond base wages cafeteria style fringe benefits plans let employees choose the benefits they want up to a certain dollar amount

open shop agreement

gives workers the option to jin or not join the union if one exists and are not required to pay dues if they don't join

Americans with disability act of 1990

prohibits employers from discriminating against qualified individuals with disabilities in hiring, advancement, or compensation and requires them to adapt the workplace if necessary

what are common types of compensation systems

salary systems hourly wages piecework commission plans bonus plans profit-sharing plans gain-sharing plans and stock options

tactics used by management and unions in conflict

strikes or boycotts are used by unions and managers use strike breakers, lockouts, and injunctions

networking

the process of establishing contacts with key managers within and outside the organization to get additional development assistance

fair labor standards act of 1938

established a minimum wage and overtime pay for working more than 40 hour weeks for hourly employees

training activities

employee orientation, on- and off job training, apprentice programs, online training, vestibule training, and job simulation

why is recruitment more difficult

legal restrictions, finding suitable employees is more difficult if companies are considered unattractive

agency shop agreement

new employees are not required to join the union but must pay dues

union shop agreements

not required to hire union members however new employees must join the union

what methods help develop managerial skills

on the job coaching, understudy positions , job rotation, off-the-job courses, training, and mentoring

national labor relations act (Wagner act) of 1935

established collective bargaining in labor-management relations and limited management interference in the right of employees to have a collective bargaining agent

six steps of selection process

1. obtaining complete application forms 2. conducting initial and follow up interviews 3. giving employees tests 4. background searches 5. physical exam results 6. establishing a trial period

five steps in human resource planning

1. preparing a human resource inventory of the organizations employees 2. preparing a job analysis 3.assessing future demand 4. assessing future supply 5. establishing a plan for recruiting, hiring, edu.,appraising, compensating, and scheduling employees

age discrimination in employment act of 1967

outlawed employment practices that discriminate against people 40 or older an amendment outlaws requiring retirement by a specific age

methods human resource managers use to recruit new employees

recruiting sources are classified as either internal or external. internal sources include those hired from whitihin and recommended hires and external recruitment resources include advertising the job, walk-ins, and college placement bureaus

why has contingent worker hire been up recently

workers want diversity and flexibility in their roles and the ability to showcase their skills and employers have shifted from "I need to hire" to "I need to complete this task"