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Mary is a bagger at Glen's Market. On a weekly average, she works 30 hours and fills 876 bags of groceries. Her productivity is ___________ bags of groceries per hour.

29.2

If three employees each work 35 hours a week and produce a total of 9,765 items, what is their total hourly productivity level?

93

What is often the result when businesses are able to achieve and maintain a quality culture?

Customer satisfaction

The highest level of labor union organization is the

Federation

The use of thorough job orientation helps to increase productivity through

training and education

A U.S. company begins selling its products in France. Despite brisk sales, the company doesn't make enough profit to cover its expenses. When setting prices, the company simply used the same prices in both countries. For example, $5.99 = 5.99 French francs; $2.89 = 2.89 French francs. What risk of international business did the company not consider?

Currency Fluctuations

Which of the following is a program that some managers implement to achieve quality in all aspects of the business:

Six Sigma

Dividing the dollar value of total sales by the cost of making those sales is one way that businesses often measure their

Productivity

What is a likely result when workers' wages rise throughout the economy while productivity decreases?

Inflation

The young children's section of a U.S. amusement park features cartoon characters from a German TV show. Although the amusement park signed an agreement and paid a fee to display images of the cartoon characters, the TV show doesn't own or manage the park in any way. This is an example of

Licensing

The formula that is generally used to measure productivity is

Outputs divided by inputs

In which of the following occupations would employees be organized into craft/trade unions:

Plumber

A country's standard of living can be calculated by dividing the goods and services its people have by

Population

What is the effect on society of a falling growth rate in productivity?

The standard of living drops

Why do most businesses use some type of quality control method at work?

To minimize errors

Why should productivity be measured?

To see whether the business's objectives are being met

What kind of strike occurs when the members of a union local stop work without the consent of their national organization?

Wildcat

When management and union leaders negotiate but cannot reach an agreement, either one may call for a(n)

Arbitrator

An important aspect of continuous quality improvement within an entire business organization requires management to

Solicit input from employees

To reduce the chance of investigations and orders to cease production, businesses should

adhere to government regulations

To continuously improve and achieve quality throughout the business, management must

establish standards

When union members of Local 654 arrived at work today, they found a sign on the door stating that the business had closed temporarily and the employees were not allowed to work. This is a pressure strategy known as a(n)

lockout

One way for a business to increase productivity is to increase its

research and development.