BMGT - CHP 4 TEXTBOOK QUESTIONS

A pleasurable emotional state that results from appraising your job or job experiences is referred to as _____. job satisfaction activation job enrichment emotional labor

Job satisfaction

______ has two basic elements: what you think about your job and how you feel about your job. Job satisfaction Job performance Salary negotiation Organizational commitment

Job satisfaction

_____ satisfaction refers to how employees feel about their employer's policies regarding changes in job titles and responsibilities. Pay Promotion Coworker Supervision

Promotion

What Jessica values most about her job at the humane shelter is that she believes she makes a difference every single day in the lives of homeless animals in the community. This best describes which category of work values? altruism coworkers status environment

altruism

A high level of ______ directly contributes to the psychological state known as responsibility for outcomes, according to the job characteristics theory. identity autonomy significance variety

autonomy

A high level of ______ directly contributes to the psychological state known as responsibility for outcomes, according to the job characteristics theory. variety significance autonomy identity

autonomy

According to the job characteristics theory, the degree to which the job provides an employee with freedom, independence, and discretion to perform the work is referred to as significance. autonomy. feedback. identity.

autonomy.

"We're like family here," Martika says of the people in her department. "I don't just work with these people -- they're my friends." Based on this, it can be assumed that Martika has a high level of ______ satisfaction. pay extrinsic coworker supervision

coworker

Employees' feelings about their fellow employees, including whether they are smart, responsible, helpful, fun, and interesting, is known as ______ satisfaction. pay coworker promotion supervision

coworker

Of the five job facets identified by the value-percept theory, which three have the highest correlation with job satisfaction? pay coworker work itself promotion supervision

coworker work itself supervision

Recent studies demonstrate that job satisfaction is increasing. declining. staying the same. no longer affecting job performance.

declining.

Jaycee is an interior designer who designs spaces for small-business clients. He loves being able to "see" his ideas and concepts come to life as a functional and well-designed workplace. This would best describe which job characteristic? autonomy identity status variety

identity

According to the job characteristics theory, the degree to which a job requires completion of a whole, identifiable piece of work from beginning to end with a visible outcome is known as variety. autonomy. identity. significance.

identity.

Which of the following are specific values related to the work itself? power over others moral causes intellectual stimulation sense of achievement

intellectual stimulation sense of achievement

Which theory identifies certain job characteristics that produce high levels of the three psychological states that make work more satisfying? job descriptive index theory affective events theory job characteristics theory value-percept theory

job characteristics theory

One of the factors in Irina's job as a web designer that gives her the most satisfaction is putting together images, words, animation, and sound and immediately seeing her work take shape and come to life. This would best describe which critical psychological state? meaningfulness of work emotional labor knowledge of results variety

meaningfulness of work

One of the factors in Irina's job as a web designer that gives her the most satisfaction is putting together images, words, animation, and sound and immediately seeing her work take shape and come to life. This would best describe which critical psychological state? variety knowledge of results meaningfulness of work emotional labor

meaningfulness of work

Employees' feelings about their salary, including whether it's as much as they deserve and sufficient for both normal expenses and luxury items, is referred to as ______ satisfaction. promotion status social pay

pay

Of the five job facets identified by the value-percept theory, which facet appears to have the lowest correlation with job satisfaction? promotion supervision pay coworkers

pay

Tyler has applied for several higher-level jobs in his company, but the company has always hired someone from outside of the company. He feels his chances for advancement within the company are slim, and now he has a low level of ______ satisfaction. pay promotion coworker social

promotion

Tyler has applied for several higher-level jobs in his company, but the company has always hired someone from outside of the company. He feels his chances for advancement within the company are slim, and now he has a low level of ______ satisfaction. social coworker promotion pay

promotion

Which psychological state reflects the degree to which employees feel they are key drivers of the quality of the unit's work? knowledge of results meaningfulness of work responsibility for outcomes growth need strength

responsibility for outcomes

Which of the following are specific values related to the work itself? sense of achievement intellectual stimulation power over others moral causes

sense of achievement intellectual stimulation

Which core job characteristic refers to the degree to which the job affects or impacts the organization and/or society? significance identity variety autonomy

significance

Employees' feelings about their boss, including whether the boss is competent, polite, and a good communicator, is referred to as ______ satisfaction. social equity supervision promotion

supervision

"My boss doesn't know the first thing about managing people," Barry complains. "She couldn't lead a two-car funeral." Based on this, it can be assumed that Barry has a low level of ______ satisfaction. promotion supervisor social coworker

supervisor

According to the value-percept theory, employees establish their level of pay satisfaction partly on the cost of health insurance coverage. their potential for advancement. the pay of similar coworkers. idealized job performance.

the pay of similar coworkers.

Which of the following is the best definition of values? -states of feeling that are often mild in intensity and last for an extended period of time -states of feeling that are short-term, intense, and caused by or directed at a specific person or circumstance -pleasurable emotional states resulting from the appraisal of one's job or job experiences -those things that people consciously or subconsciously want or seek to attain

those things that people consciously or subconsciously want or seek to attain

The ______ theory argues that job satisfaction depends on whether you feel that your job supplies the things that you value. life satisfaction value-percept job satisfaction job characteristics

value-percept

The ______ theory argues that job satisfaction depends on whether you feel that your job supplies the things that you value. value-percept life satisfaction job characteristics job satisfaction

value-percept

Siddhara earns $70,000 a year, which is the amount she wishes to earn. Her title is assistant manager, but she would like to be supervising manager. Her boss offers her a raise but no change in job title, which disappoints Siddhara and leaves her feeling somewhat dissatisfied with her job. This is an example of value fulfillment. organizational commitment. job characteristics theory. value-percept theory.

value-percept theory.

"I'm so bored on this job I could scream," Annette complained. "Every day, it's the same thing, day in and day out. I could do this job in my sleep." According to the job characteristics theory, Annette is likely deficient in which of the core job characteristics? . identity variety autonomy significance

variety

What Jumpa loves the most about her job is that every day seems to bring new challenges, and she can use diverse skills and talents to complete her tasks. According to the job characteristics theory, what Jumpa loves most about her job is its significance. identity. autonomy. variety.

variety.