BUAD 309 Exam 1

A component of the ___ is indirect compensation, including social security contribution and unemployment compensation.

Compensation package

Steve works 10 hour days, 4 days a week, and has Friday through Sunday off. What has likely been implemented?

Compressed work schedule

Examples of organizational functions to outsource include all the following EXCEPT:

Corporate culture

Fil-A-Chic serves organic chicken and minimizes its impact on landfills and greenhouse gases. This exemplifies:

Corporate sustainability

Quality circles are an example of organizational attempts at ___?

Empowerment

Companies should use job rotation as a promotion for employees.

False

Engagement is enhanced when employees have vague goals, minimal resources, and received no feedback on performance.

False

All organizations have at least 1 thing in common - they are comprised of ___

People, employees, human

The most basic of Maslow's needs, like water, air and food are known as ___?

Physiological needs

A performance bonus is an example of ___?

Positive Reinforcement

What does RJPs stand for?

Realistic job preview

When interviewing a landscaper telling them they have to work in hot and cold weather would be considered a ___?

Realistic job preview

Nick, a consultant, never knows if his contract will be renewed until right before it ends. This is a(n) ____ stressor.

Task

Allowing an employee to spend part of their time working from home is called_____

Telecommuting

Values are ways of behaving that are desirable. Which value reflects long term life goals?

Terminal values

Which of the following statements is true about the study of organizational behavior (OB)?

Understanding an OB will help everyone

What can supervisors do to avoid measurement issues when they have only limited knowledge of the employee's performance?

Use a multiple rater system, like 360 degrees

Which of the following examples illustrates eustree?

A bride planning for her wedding (eustress is good stress)

What does the A stand for in motivation factors of job performance P = M x A x E?

Ability

What order if Maslow's hierarchy of needs?

- Self-esteem - Love and belonging - Safety and security - Physiological

During a performance, evaluation, Jim receives feedback from Sue, his employee. Which appraisal systems is likely used?

360 - degree feedback

____ is a repeated mistreatment of another employee through verbal abuse or sabotage.

Bullying or workplace bullying

Performance appraisals with a developmental orientation focus on the ____.

Future

A ___ is a willingness to be open to and learn from the alternative systems and meanings of other people and cultures.

Global perspective

Mary is struggling because she clashes with her supervisor's leadership style. She's struggling with a(n) ____ demand.

Interpersonal

Scientific management achieved which of the following?

It increased productivity

Two people fill one position for a company that is open from 9 a.m. to 9 p.m., five days a week. What is this called?

Job sharing

Dan noticed a mistake in Pam's work. After Dan points it out, Pam keeps doing everything as before. Pam most likely has

Low openness

The most difficult performance factor to manage is usually

Motivation

What term refers to the removal of unpleasant consequences to increase the likelihood the behavior will repeat?

Negative Reinforcement

When a firms finds talented programmers in India who work for lower salaries than their US counterparts is known as....?

Offshoring

When dealing with stress, organizations can implement ____ to foster a healthier work culture?

Organization coping strategy

Pat is designing a new role and job description in his organization. Which managerial function is Pat working on?

Organizing

____ may occur when people interpret messages differently because of their roles or areas of responsibility.

Selective perception

Corporate governance refers to the oversight of a public corporation by its board of directors.

True