Bugs

Why do we need bug tracking databases

Accountability; Communication tool (inter-personal and inter-departmental); Organization of the information; Monitoring individual performance;

Which type of testing results in highest number of bug found

Negative testing (versus Positive testing of same type).

Bug life cycle

Bug found and reported; Development Manager set "assigned to" and priority; Developer fixes the bug; Tester validated that bug was fixed (if not bug going back to developer) and closes the bug.

Name levels of the seriousness of the Problem(Severity)?

Critical/Fatal (crash, data corruption, security, hang); Serious (workaround); Minor; Suggestion/Enhancement.

What makes a good bug report

Follow WWW rule; How to reproduce the bug; Analyze the problem to minimize number of steps to reproduce it; Complete, easy to understand, non-conflicting.

Why do you need to write bug report

Getting the bug fixed.

Name tree labels of bug priority

High; Medium; Low.

When should you write bug report

Immediately upon finding the bug.

Which bug tracking system do you know

Jira; Bugzilla; Elementool; Mantis; Trac.

Describe a bug

Mismatch between actual behavior of a software application and its intended (expected) behavior. We learn about expected behavior from requirements, specifications, and other technical documentations.

Statuses of bugs

Open; Pending; Fixed/Resolved; Closed; Can't Reproduce; Deferred;

Bug tracking system is a software application designed to

Report bugs; Track (update) bugs; Close (fix, defer, move to another system); To run the statistical analysis, monitor, and summarize the results; Work on quality improvements.

If developer can't reproduce a bug

Reproduce on your computer; Then reproduce on 1-3 other computers. If you can reproduce the defect: Compare developer's and your working environment; Ask developer to debug on QA environment with his/her tools.

WWW rule

Rule of WWW: What happened? Where it happened? under Which circumstances?

Most important component of the bug

Short Description (Title); Steps to reproduce; Severity; Priority; Status.

Who can assign/change severity or priority in the bug report

Tester assigns severity; Development Manager assigns Priority.

What is a prime objective of Bug tracking database

To get the bugs fixed.

If developer marked your defect as designed

Verify the requirements; If no specific requirement exists, compare to same feature implemented in quality applications or talk to your manager and/or developer; Close the bug.