Business CH 13

Management Information Systems

A business function, like accounting and human resources, which moves information about people, products, and processes across the company to facilitate decision-making and problem-solving

Transaction Processing System

A management information system designed to handle large volumes of routine, recurring transactions.

Enterprise Total

an internal website that provides proprietary corporate information to a defined user group

Executive Information System

is customized for an individual executive

Application Service Provider

outside supplier that provides both the computers and the application support for managing an information system

Intranets

private corporate networks

Data Warehouse

combines many databases across the whole company into one central database that supports management decision making

Knowledge Management

focuses on researching, gathering, organizing, and sharing an organization's collective knowledge to improve productivity, foster innovation, and gain competitive advantage

Expert Systems

gives managers advice similar to what they would get from a human consultant

Decision Support System

helps managers make decisions using interactive computer models that describe real-world processes

Information Technology

includes the equipment and techniques used to manage and process information

Management Support Systems

use the internal master database to perform high-level analyses that help managers make better decisions