business: CH 16

Which of the following statements is not true regarding preparing for an employment interview?

Be prepared only for standard questions related to your education and experience.

Which of the following statements is true regarding the feedback stage of a conversation?

It allows conversational partners to arrive at a sense of mutual understanding.

Which of the following should be done in the event that you decide that the position is not right for you?

Notify the employer without delay

Which of the following statements is not true regarding self-disclosure?

Self-disclosure is never unintentional

Which of the following statements is a principle on conflict?

conflict is not always bad

All of the following are ways of becoming conscious of how we think and communicate with ourselves in order to achieve an inner quietness, except:

jumping to conclusions from only partially attending to the speaker message.

This stage of a conversation can serve to reduce uncertainty and signal intent.

preview

Talking points is the third stage of a conversation. This stage:

reinforces the goal orientation of the conversation.

Our _____ is "what we perceive ourselves to be," and involves aspects of image and esteem.

self concept

From planning to problem solving, internal conflict resolution, and evaluations and judgments of self and others, we communicate with ourselves:

through intrapersonal communication.