Business Quiz

You are recruiting for a position that now pays $11.00 per hour. You expect that you will need to increase the pay rate by 12% to attract enough candidates. What is the new pay rate?

$12.32

An online recruiting website offers listings for a fixed fee of $30 + $0.42 per word. Your listing has 43 words. How much will you pay?

$48.06

What is not a goal of most employees within an organization?

Getting fired

Employee recognition systems are designed to do which of the following?

Highlight achievement, lower turnover, and boost morale

Milestones are helpful in what sort of plan for employees?

Personal development

In an anonymous survey, 2.5% of your employees say they are "ready to quit." You employ 50,000 people. How many are ready to quit?

1,250

You are starting a new division for a large company and expect to need 3,300 production workers. You will also need supervisors, and you estimate that you will need 1 supervisor for every 15 production workers. How many supervisors will you need?

220

You offer employees 3 weeks paid vacation out of 52 weeks per year. Based on employee feedback, you'd like to offer 4 weeks. If you now have 100 employees, and productivity does not change, how many employees would you need to add to maintain your same level of production and give the extra vacation? (Round up to the nearest worker.)

3

In a survey, the "sample size" is the number of people surveyed. You survey 12 adult women, 15 adult men and eight kids. What is your sample size?

35

Your employees have an average salary of $37,000 per year. Their benefits, health insurance and a retirement plan, are worth $22,000 per year. What percentage of their total compensation (salary plus benefits) is benefits? (Round to the nearest percent.)

37%

Of your employees, 60% are happy with work conditions and 50% are happy with pay, and 20% are happy with both. What percent are happy with work conditions but not pay?

40%

You survey 67 employees, and 30 respond that their job satisfaction is high. What percentage of your employees have high job satisfaction?

44%

You've read an article that suggests that for every employee who expresses a complaint, there are 6 MORE with the same issue who remain silent. If you have 100 employees and receive 9 complaints, what percentage of your employees have the complaint? (Assume you believe the author of the article.)

63%

What is an enhanced form of communication where each person focuses on what the other person is saying and then repeats back what they thought they heard?

Active listening

How can companies get employees to speak freely?

Ask the,. empower them, acknowledge blind spots

Which law prohibits employment discrimination based on race?

Civil Rights Act

Which of the following is part of employee supervision?

Communication, encouragement, and mentoring

As never before, job seekers use websites like Glassdoor to learn what about a prospective company?

Culture

You have two employees. Employee A produces 10 handbags per hour while working and takes four 15-minute breaks during an eight hour day. Employee B produces 9 handbags per hour but only takes two 15-minute breaks per eight hour day. Which employee produces more handbags in a day?

Employee A

What is the term used to describe how to make employees feel like they're an important part of an organization?

Employee engagement

What is the most common offline way to collect employee feedback?

Employee meetings

What managerial practice is vital to the growth of your employees, managers and business?

Employee supervision

Which of the following is not a way to require employee accountability?

Enforce hierarchy

You believe you can recruit an experienced assembler for $32/hour who can assemble 8 bicycles per hour. You can also recruit a less experienced assembler for $24/hour who can assemble 4 bicycles per hour. At least in the short term, which assembler is more cost effective?

Experienced assembler

Which of the following are the result of low employee engagement?

High turnover

What does Rebecca Greenbaum identify as a problem within the workplace?

Hypocrisy

In a survey, 14 of 25 men report being satisfied with their jobs. 22 of 33 women report being satisfied. Which group has a higher percentage of satisfied workers?

Women

You believe that offering a training class will improve worker productivity by 20%. Currently each worker produces $60,000 worth of goods that you sell at 50% gross margin. The training costs $2,000 per employee. Is the training worth it?

Yes

You have two employees who report directly to you. One is making $36,000/year and the second is making $24,000/year. You feel the second employee has done outstanding work, and you want to give her a $3,000/year raise. The company has limited you to a total increase in payroll of 5% for next year. How much of a raise can you afford to give to the first employee if you give the second employee a $3,000/year raise?

$0

Employees often get "time and a half" for working overtime. This means 1.5 times their normal pay. If your painters normally make $12 per hour, how much would they make for working overtime at time and a half?

$18 per hour

A company-wide survey identifies two programs that would boost employee satisfaction. One program costs a flat fee of $12,000 per year; the other costs 2% of total payroll. Your total payroll is $320,000 per year. What will it cost you to implement both programs for next year?

$18,400

Monster.com is offering a "buy one, get two free" sale on recruiting ads. The ads normally cost $60 each. What will your cost per ad be with the sale?

$20 per ad

You plan to run a recruiting ad for six weeks. The cost of the ad is $37.50 per week. What is your total cost?

$225

Your foreman makes $25 per hour. You give her a 10% raise. What is her new salary?

$27.50 per hour

All employers in the U.S. pay "payroll taxes" on behalf of employees. The FICA (Social Security) portion of this is 6.25% of pay. If an employee makes $600 in a week, how much does the employer contribute for FICA?

$37.50

You are offering a job at a salary of $36,000 per year. Employer taxes (social security, unemployement, etc.) will add 9% to the cost of the employee and benefits will add 25%. What is your total expected annual cost to hire the employee?

$48,240

You are planning to hire a welder for $45/hour. He will work the normal 1,960 hours per year. How much will you pay him in a year?

$88,200

Workers making $8.20 per hour are demanding a 22% raise. You are willing to give them a raise of half that size. What would their new pay be? (Round to the nearest penny.)

$9.10

You are the manager of six employees, each making $500 per week. Unfortunately, your boss has told you that you must reduce your payroll by $26,000 for next year. How many jobs do you need to cut? (Assume employees are paid 52 weeks per year.)

1

You survey 125 employees and determine that 25 are extremely unhappy. As you walk the floor, you run into a random employee. What are the odds that she is extremely unhappy?

1 in 5

A company has the following structure. One manager for every six first-level employees. One vice president for every five managers and one president to oversee the vice presidents. The company has 90 first-level employees. What percentage of the company's employees are managers or above?

17%

Your manufacturing facility in Malaysia has 12,000 employees. Annual turnover (the percentage of employees who leave each year) is 23%. How many new employees do you need to hire each year?

2,760

Which is one place you're likely to find job candidates?

Career fair, colleges, and online

What is the life cycle of an idea, from the original idea through, in some cases, its actual implementation?

Ideation

According to Ethan Burris, how do employees need to feel before they'll really contribute to the growth of the company?

Involved

A job description includes which of the following?

Name of position, scope of the role, and the main tasks of the position

When companies ponder which positions they need to fill, what is this called?

Needs assessment

According to the reading, what is a type of effective management?

None of the above

Which of these constitutes a valid reason not to hire someone?

None of the above

You can run unlimited job listings for $230 per month, or you can pay $90 per listing. You expect to run three listing this month. How should you pay?

Per month

What may managers rely on to decide if they'd like to interview a candidate in person?

Phone screen and personality test

What is the term used by recruiters to describe their ideal candidate?

Purple squirrel

What is the process in which you orient and train new employees to be successful in their new roles.

Recruiting

What is the process of finding and hiring the best candidates for any given open position?

Recruiting

Which of the following describes a trust agent?

Reputable

What is a new tool used to collect employee feedback?

Social Media

What is the means by which an employer seeks out qualified candidates for open positions?

Sourcing plan

What feedback mechanism is most likely to appear in the employee break room?

Suggestion box

You are trying to figure out the most cost effective way to paint scooters that you make. You can lease an automated machine for $2,600 per month that will paint 4,000 scooters per month. You can also hire six painters at $23 per hour who can also paint 4,000 scooters per month if they work 160 hours per month. Which is more cost effective?

The machine

Professional development includes which of the following?

Training and mentoring