BUSN-1003 Quiz 10 BRCC

Aisha works as the quality control manager of a frozen food factory. One day her company is awarded an ISO 14001:2004 certificate. What would you offer as an explanation for this honor? A: Aisha's management system has been authorized by a certification body for conforming to the ISO standard. B: The frozen food factory has become a notorious polluter, and Aisha wants to find a way to change the situation. C: The frozen food factory's sales are falling, and Aisha wants to find a way to reinvigorate the brand. D: Aisha's management system calls for benchmarking of competitors in the industry.

Aisha's management system has been authorized by a certification body for conforming to the ISO standard.

Ruben's plant processes industrial waste 24/7 to extract useful raw materials to ship to clients. It safely disposes of unusable waste. Consultants from Ruben's facility also advise clients on the best waste disposal methods. Which production processes does Ruben's company most likely use? A: analytic, continuous, and intermittent B: continuous, analytic, and synthetic C: continuous, intermittent, and synthetic D: analytic, continuous, intermittent, and synthetic

Analytic, continuous, and intermittent

Arnold has strong analytical and problem solving abilities. He is known by his friends for thinking quickly on his feet with an individualized approach. Which production process might he work best in? A: Arnold would fit best in a company that uses an intermittent process. B: Arnold would fit best in a company that uses a continuous production process. C: Arnold would fit best in a firm that uses an analytical production process. D: Arnold would fit best in a firm that uses a synthetic production process

Arnold would fit best in a company that uses an intermittent process.

You are in charge of hiring a new operations manager. Which of the following candidates is the most promising choice? A: Arthur has experience with a variety of production methods and a proven ability to get high quality with low costs. B: Ann is good with people and well able to spot the technology that maximizes output for the least number of dollars. C: Anthony is a former assembly-line worker who knows what it takes to get the fastest output with the lowest costs. D: Abigale is a wise decision maker with marketing experience.

Arthur has experience with a variety of production methods and a proven ability to get high quality with low costs.

Across the United States, large municipalities purchase buses from AutoCoach Co. Using the standard bus, each city personalizes seats, paint jobs, and amenities. For maximum efficiency, which organizational concept should the assembly line at AutoCoach Co. be patterned on? A: AutoCoach Co. should use methods of lean production to communicate the individualized orders specified by the customer-driven production demands, and mass production to produce the buses on an assembly line should be combined. B: A flexible production schedule should be utilized to automate the production process of buses as using automation and technology reduces the need for workers and inventory. C: The demands of each municipality should be evaluated and each bus should be made individually to meet the customer specifications. D: For smaller orders, the company should utilize cost-effective productions as the buses are being personalized to meet the preferences and specifications of each municipality.

AutoCoach Co. should use methods of lean production to communicate the individualized orders specified by the customer-driven production demands, and mass production to produce the buses on an assembly line should be combined.

Dan runs a pizza restaurant, and he is consistently confused about the supplies that he needs to keep his operation running smoothly. He constantly runs out of ingredients, he never has a light bulb on hand when he needs one, and he is unsure about which items are in his inventory. Which is the best option to keep track of his supplies? A: a Bill of Materials B: a budget C: a PERT chart D: a Gantt chart

Bill of Materials

BoardsU makes bulletin boards out of cork. Six months ago, cork was in short supply. This has caused the cost of producing their cork bulletin boards to increase to the point that they can't maintain supplies with their limited supply because consumers are not willing to pay for the cost of the bulletin board. What should BoardsU do? A: BoardsU should invest in a materials requirement planning (MRP) program to more closely manage its inventory and raw materials needs. B: BoardsU should slow down production and concentrate on making its other products. Reducing its inventory will help offset the increase in cork prices. C: BoardsU should try to make its own synthetic cork to use in the boards. D: BoardsU should solicit bids from other cork suppliers in an effort to find the material at a low price.

BoardsU should invest in a materials requirement planning(MRP) program to more closely manage its inventory and raw materials needs.

Lilith works as the quality control manager of a baseball factory. She recommends that the factory implement ISO 9000 standards. What would you offer as an explanation for this recommendation? A: Customer surveys have indicated that consumers are not satisfied with the quality of the baseballs, and Lilith wants to achieve customer satisfaction. B: The baseball factory is a major polluter of the air and local waterways, so Lilith is trying to rein in pollution. C: Lilith wants to be recognized as an official evaluator of both the baseball factory and other nearby plants. D: The baseball factory is falling behind its competitors in terms of revenue, and Lilith wants to evaluate their methods.

Customer surveys have indicated that consumers are not satisfied with the quality of the baseballs, and Lilith wants to achieve customer satisfaction.

Meg opened her own bakery, which has grown, and now occasionally she runs out of supplies for the storefront and even ingredients for her signature buttercream frosting. She would like a better system for purchasing supplies, and she would like freedom to devote herself to the creative aspect of the business. Which of the following would be the best option? A: Put an assistant in charge of purchasing and equip the assistant with a Bill of Materials. B: Get the accountant to go over the budget to determine if cash flow would allow larger orders of supplies. C: Use a Gantt chart to determine which assistant has time to order supplies. D: Use a PERT chart to automate ordering supplies.

Put an assistant in charge of purchasing and equip the assistant with a Bill of Materials.

The Class Ring Co. produces high school rings for graduates from schools across the country. The customers can personalize their rings by choosing the style, stone, and inscription. How should the assembly line be organized? A: The Class Ring Co. should combine methods of lean production to communicate the individualized orders specified by the customer-driven production demands, and mass production to produce the rings on an assembly line. B: The Class Ring Co. should focus on a flexible production schedule to automate the production process, using automation and technology that reduces the need for workers and inventory. C: The Class Ring Co. should evaluate the customer demands and make each class ring individually to meet the customer specifications, much like ordering a sandwich at a sandwich shop. D: The Class Ring Co. should concentrate on cost-effective productions for smaller runs, as the rings are being personalized to meet each customer's preferences and specifications.

The Class Ring Co. should combine methods of lean production to communicate the individualized orders specified by the customer-driven production demands, and mass production to produce the rings on an assembly line.

In the last 50 years, the production of engine components in a car factory has gotten significantly more precise. One in a hundred parts used to be defective, but now the quality control experts almost never see defective parts. What would you offer as an explanation? A: The company has begun using CAD and CAM systems. B: The company has begun using a Bill of Materials. C: The company has begun using Gantt charts. D: The company has begun using PERT charts.

The company has begun using CAD and CAM systems.

The Capetta Macaroni Company typically produces 200 pounds of pasta a day on its "A1" machine. Due to its reputation for quality, they recently received an order for 500 pounds of spaghetti, 400 pounds of fettuccini, and 300 pounds of vermicelli, each with similar ingredients but different shapes. The order is due in 3 days. How should the company organize their workflow to effectively use "A1" to fill the order? A: The company should run double shifts for three days and use an intermittent process, stopping the "A1" machine to change its pasta mold. B: The company should use a continuous process in order to keep "A1" running smoothly and double its normal production rate. C: The company should double the speed of its production even if this reduces the quality of the end product and use an intermittent process to change its pasta mold as required. D: The company should modify its traditional ingredients so that the pasta can move twice as quickly through "A1."

The company should run double shifts for three days and use intermittent process, stopping the "A1" machine to change its pasta mold.

Douglas works as the quality control manager of a canning factory. He recommends that the factory implement Six Sigma standards. What would you offer as an explanation for this recommendation? A: The factory is suffering a high defect rate, and Douglas wants to reduce the number of errors. B: The factory is polluting its environment, and Douglas wants to improve the firm's relationship to nature. C: The factory is committing human rights abuses, and Douglas wants to correct the problem. D: The factory is attempting to become accredited by the Sigma organization.

The factory is suffering a high defect rate, and Douglas wants to reduce the number of errors.

The factory Tom works at manufactures running shoes. Tom has recently become concerned with its waste disposal practices but is unsure of the regulations. While he is researching regulations, his company is given an ISO 14001:2004 certificate. What would you offer as an explanation for this honor? A: Tom's company's management system has been authorized by a certification body for conforming to the ISO standard. B: Tom's company has been cited for environmental concerns. C: Tom's company has undergone training in order to reinvigorate the brand. D: Tom's company has been recognized for its work with environmental agencies working to reduce pollution.

Tom's company's management system has been authorized by a certification body for conforming to the ISO standard.

A city commissions Kate's firm to plan a way for green technology to provide all of the city's major electricity needs. Kate has determined that solar could provide 60 percent of the city's needs and wind and water 20 percent each. What production processes can address the city's needs? A: analytic and continuous B: intermittent and synthetic C: continuous and synthetic D: continuous and intermittent

analytic and continuous

Kurt works at facility that receives unused paint gathered from recycling sites. Kurt separates usable paint from unusable paint that is too old. Then Kurt combines the usable paint by color and puts it into new containers to be sold. Which production processes does Kurt use while doing his job? A: analytic and synthetic B: analytic and continuous C: continuous and synthetic D: analytic, continuous, and synthetic

analytic and synthetic

Trevor produces limited-edition custom action figures. Some are Trevor's ideas but others fulfill specific customer requests. He uses computer imaging to give the figures faces like his customers, celebrities, or people from history. Which production processes would be most effective for him? A: analytic, intermittent, and synthetic B: analytic and synthetic C: analytic, intermittent, and continuous D: intermittent and synthetic

analytic, intermittent, and synthetic

Meg's bakery is very busy and Meg wishes to hire an assistant, to handle some of her duties, as well as a baker and a cake decorator. Meg isn't certain if this is a wise choice since she recently opened her bakery and has a loan for the start-up costs. Which of the following would be the most useful to help her decide? A: a budget B: a Gantt chart C: a Bill of Materials D: a PERT chart

budget

What will happen if a project planner completes a thorough routing plan for a factory's operations? A: It will be clear who will perform various tasks and where. B: It will be unclear who will perform various tasks and where. C: The budget for the project will equal the total expenses. D: The project will be completed under budget.

it will be clear who will perform various tasks and where.

When the employees at Massachusetts Manufacturing complained to management about having to do the same task with unreliable machinery, the managers were compelled to come up with an immediate solution. How did management solve the problem in their mass-production facility? Select all that apply. A : Management implemented flexible production methods that enabled workers to share skills. B : Management invited suggestions from employees for improving mechanization. C : Management provided options for customer-driven production methods. D : Management promised to specialize in small-batch production the following year. E : Management decided to slow down the conveyor belts.

-Management implemented flexible production methods that enabled workers to share skills. -Management invited suggestions from employees for improving mechanization.

Annelise has just been hired as the quality control manager for a furniture factory. She is concerned about the tons of toxic waste that her company dumps into the river every year. Which policy should Annelise pursue to address the issue? A: ISO 14000 B: ISO 9000 C: Six Sigma D: Statistical Process Control (SPC)

ISO 14000

Smith & Jones Construction is accepting subcontractors' bids for the new high school in town. They need to have the project completed by August so the school can open for the fall semester. Using a PERT chart, which answer reflects the most effective sequence of events? A: Once the contracts are awarded, the sequence of subcontractors will be scheduled, materials will be purchased, labor will commence, and the project will be completed. B: Once the contracts are awarded, computer aided design will be created, plans and specifications will be distributed, and the project will begin. C: Once the contracts are awarded, the equipment will be purchased, materials will be furnished, and labor will commence to build the school. D: Once the contracts are awarded, metrics and measures will be implemented, automated systems will be considered, and the project will have faster throughput.

Once the contracts are awarded, the sequence of subcontractors will be scheduled, materials will be purchased, labor will commence, and the project will be completed.

Ic'dCreams has been producing a well-known line of ice creams for 15 years. The marketing manager, D'Angelo, recently performed a study that revealed that sales are dropping because customers are tiring of classic ice cream flavors. Specialty flavors like MegaChyp and DoubleFudge are gaining in popularity. What is the BEST solution for D'Angelo to recommend? A: D'Angelo should recommend implementing a flexible production system that allows the company to produce flavored ice creams in addition to the signature product, enhancing Ic'dCreams' ability to compete in an ever-changing marketplace. B: D'Angelo should recommend maintaining the company's mass production system, warning against overreacting to short term trends. Overhauling the production system would be a costly and unwarranted risk. C: D'Angelo should recommend going to a customer-driven model. Consumers can special order their favorite flavors in small batches, and the company can reduce risk by not over investing in potentially unpopular flavors. D: D'Angelo should recommend dismantling the business and forming several smaller specialty brands. The brand has worked well for the owners in the past, but the company and its employees will ultimately find more success in smaller business units.

D'Angelo should recommend implementing a flexible production system that allows the company to produce flavored ice creams in addition to the signature product, enhancing Ic'dCreams' ability to compete in an ever-chaning marketplace.

Ever since the operations manager retired, production costs have increased and the product quality has decreased. As an applicant for the operations manager position, you are asked for your best solution to the problem during an interview. What do you propose? A: Establish leadership that can assess the production methods and determine potential lean manufacturing opportunities for cost saving and quality assurance. B: Provide a system for manufacturing products in large quantities through effective specialization, mechanization, and standardization. C: Evaluate customer demand and product supply to reach custom market opportunities. D: Buy better technology to ensure continuous manufacturing processes.

Establish leadership that can assess the production methods and determine potential lean manufacturing opportunities for cost saving and quality assurance.

Bluestone Chips has been producing their famous plain potato chips for 25 years. A recent study by its senior marketing manager, Jim, has revealed that customers don't buy as many of their chips as they used to because they are tired of plain potato chips. Specialty chips like Asian BBQ are gaining popularity. What is the BEST solution for Jim to recommend? A: Jim should recommend implementing a flexible production system that allows them to produce flavored chips in addition to their signature chip and enhances Bluestone's ability to compete in an ever-changing marketplace. B: Jim should recommend maintaining the company's mass production system, warning against overreacting to short term trends. Overhauling their production system would be a costly and unwarranted risk. C: Jim should recommend going to a customer-driven model. Consumers can special order their favorite flavors in small batches, and the company can reduce risk by not over investing in potentially unpopular flavors. =D: Jim should recommend dismantling the business and forming several smaller specialty brands. The brand has worked well for the owners in the past, but the company and its employees will ultimately fine more success in smaller business units.

Jim should recommend implementing a flexible production system that allows them to produce flavored chips in addition to their signature chip and enhance Bluestone's ability to compete in a ever-changing marketplace.

Judy works for a furniture company whose factories are located in the Eastern U.S. They decide to build a warehouse in a state that would increase its distribution to the West Coast. They want Judy to choose a location that best suits their needs. What is the best way for Judy to proceed? A: Judy should conduct a study of transportation options to the Western U.S. B: Judy should conduct a study of energy supply factors in the Western U.S. C: Judy should conduct a study of facility layouts that are commonly used in the Western U.S. D: Judy should conduct an environmental impact study of the Western U.S

Judy should conduct a study of transportation options to the Western U.S.

What is the difference between a company with an effective routing plan and a company with an ineffective routing plan? A: With an effective routing plan, the staff will be able to determine which workers should do which jobs at which locations, whereas with an ineffective routing plan, the staff could not determine how to staff the various jobs at the various locations. B: With an effective routing plan, the staff will be able to determine the optimum prices for the products, whereas with an ineffective routing plan optimum prices could not be determined. C: With an effective routing plan, the staff will be able to identify which purchases and equipment would be required to begin production, whereas an ineffective routing plan would be held up by missing supplies and equipment. D: With an effective routing plan, the staff will be able to determine how long each phase of production should take, whereas with an ineffective routing plan the staff could not determine how long each phase of production should take.

With an effective routing plan, the staff will be able to determine which workers should do which jobs at which locations, whereas with an ineffective routing plan, the staff could not determine how to staff the various jobs at the various locations.

Sneaker Storehouse is manufacturing a new line of shoes with hologram decals. The project is complex because new machinery to make and apply the holograms needs to be installed, which will require a redesign of the entire factory. Further, the operators of the new machinery need special training only available offsite. Which is the best option for planning? A: a PERT chart B: a Gantt chart C: a Bill of Materials D: a budget

a PERT chart