C236 End of Topic Review Ch. 3

In a traditional interview, one advantage would be: Allowing for exploration Asking for clarification Both A & B None of the above

Answer: Both A & B The interview has the advantage of allowing for exploration and clarification-type questions that yield a complete and detailed understanding of the job. Found in the following section(s) of the text: 3.2 Job Analysis Methods - Traditional Interviews

Job analysis will be _____________ if management and employees do not buy-in to it. Useful Useless Understandable None of the above

Answer: Useless Found in the following section(s) of the text: 3.3 Process Considerations - Achieving Buy In

What is the longest a job description should be? 3 pages 2 pages 1 page 4 pages

Answer: 1 page As a rule of thumb, a few sentences would be too short and more than a page would be too long, and most job descriptions can be contained on a single page. Found in the following section(s) of the text: 3.4 Job Descriptions - Job Descriptions Length

A job family is: A grouping of jobs that have similar functions or content A grouping of employees that have similar functions A grouping of management that have similar functions to other management in other companies None of the above

Answer: A grouping of jobs that have similar functions or content For example, a financial appraiser job and a financial forecaster job would both be in the finance job family. Found in the following section(s) of the text: 3.4 Job Descriptions - Identification: Job Title, Job Family, Reference ID

A Reference ID is: A series of numbers and letters that is used to reference a company A series of numbers and letters that is used to reference the job A series of numbers and letters that is used to reference an employee A series of numbers and letters that is used to reference a government agency

Answer: A series of numbers and letters that is used to reference the job Jobs may also have an assigned Reference ID, which is a letter and/or numeric code used to reference the job, often in databases. Found in the following section(s) of the text: 3.4 Job Descriptions - Identification: Job Title, Job Family, Reference ID

A job incumbent is: An employer that is seeking to hire new employees An employee that is currently working in a job that you are studying An employee agency seeking new part time workers None of the above

Answer: An employee that is currently working in a job that you are studying Found in the following section(s) of the text: 3.1 Job Analysis Overview

A traditional interview does not consist of: Time spent on activities on the job Asking about family history Skills Content

Answer: Asking about family history A traditional interview consists of preset questions about the content, skills needed, and time spent on activities in the job. Found in the following section(s) of the text: 3.2 Job Analysis Methods - Traditional Interviews

Job analysis needs to be _____________ to achieve buy in. Credible Incredible Understandable Respectable

Answer: Credible Job analysis information is collected for a purpose, and the ability to use it for that purpose is enhanced if people throughout the organization find it credible Found in the following section(s) of the text: 3.3 Process Considerations - Achieving Buy In

This is a benefit to using generic questions in an interview: Financial cost Number of interviewers Length of interview Efficient in time

Answer: Efficient in time This approach is the most efficient in terms of time. Found in the following section(s) of the text: 3.2 Job Analysis Methods - Questionnaires

The world is changing, and organizations do not have to change with it. True/False

Answer: False That means that the work that people do in their jobs can also change. Found in the following section(s) of the text: 3.4 Job Descriptions - Updating Job Descriptions

This is a disadvantage to using generic questions in an interview: Efficient in time Amount of people in an interview Length of interview Financial cost

Answer: Financial cost This approach does create a financial cost to purchase the product and service for the questions. Found in the following section(s) of the text: 3.2 Job Analysis Methods - Questionnaires

KSAO's stand for: Kindness, Skills, Agility, and Other Kindness, Skills, Ability, and Other Knowledge, Skills, Ability, and Other Knowledge, Skills, Agility, and Other

Answer: Knowledge, Skills, Ability, and Other Found in the following section(s) of the text: 3.4 Job Descriptions - Job Specification: Knowledge, Skills, and Abilities

Job analysis is gathered by ____________. Computer graphics People Guessing Data

Answer: People Found in the following section(s) of the text: 3.3 Process Considerations - Choosing Participants

Job descriptions often contain information about the _________ that are important for accomplishing the job. Understanding Strengths Monetary values Relationships

Answer: Relationships These relationships include supervisory or reporting relationships as well as peer relationship, team membership, and interfaces with customers. Found in the following section(s) of the text: 3.4 Job Descriptions - Relationships: Supervisor, Peer, and Customer

The bulk of job descriptions do not include which of the following: Tasks Requirements Responsibilities Duties

Answer: Requirements The bulk of the job description is a listing of the Tasks, Duties, and Responsibilities (TDRs) comprising a particular job. Found in the following section(s) of the text: 3.4 Job Descriptions - Job Content: Tasks, Duties, and Responsibilities

Job descriptions can also reference any _______ involved in doing the job. Tools Necessities Both A & B None of the above

Answer: Tools The word "tools" here is used very broadly to include information and technical tools in addition to any mechanical equipment. Found in the following section(s) of the text: 3.4 Job Descriptions - Tools: Technology, Information

Job descriptions are simple and cannot contain every detail relating to the job. True/False

Answer: True Found in the following section(s) of the text: 3.4 Job Descriptions - Job Descriptions Length

If pay rates are set based upon what a job was three years ago and not what it is today, then it will not meet the needs of the employees doing the job today. True/False

Answer: True Found in the following section(s) of the text: 3.4 Job Descriptions - Updating Job Descriptions

Key personnel throughout the organization should be involved in the data's collection, synthesis, and documentation. TrueFalse

Answer: True Key personnel throughout the organization should be involved in the data's collection, synthesis, and documentation to create buy-in to its results. Found in the following section(s) of the text: 3.3 Process Considerations - Achieving Buy In

The goal of job analysis is to understand the work involved in creating value for the organization. TrueFalse

Answer: True The goal is not to evaluate the performance of any particular employee in performing that work. Found in the following section(s) of the text: 3.3 Process Considerations - Job Content vs. Job Performance