C464 Unit 1 Quiz

Jenny is struggling with her mediated communication. To improve her communication skills, what should she do? She should assess the strengths and weaknesses of the medium, as well as consider the recipients and context for the message. She should focus more on traditional forms of communication, as these are safer and less ambiguous. She should spend time considering the recipients and context for the message. A and C Correct. A and C are correct answers.

A and C

Motivation affects communication competence in many ways. Which statement is false? A lack of self-disclosure can hinder your motivation. One's willingness to communicate enhances the development of skills. Strong motivation can help you overcome the factors affecting a willingness to communicate. Engaging in a variety of contexts helps you to learn appropriate norms. Correct. While self-disclosure is an important communication skill, it is not directly related to motivation.

A lack of self-disclosure can hinder your motivation.

Waldeck, Kearney, and Plax suggest a four-step plan for effective self-presentation. The plan involves the following: Setting a goal and creating a strategy Executing the strategy and evaluating the results Modifying others' negative perceptions All of the above Correct. These are all part of Waldeck, Kearney, and Plax's four-step plan for effective self-presentation.

All of the above

Some critics argue that mediated communication can damage our communication skills and life skills in general. Which of the following research shows this to be true? Research shows evidence of self-involvement and narcissistic-type self-presentation on social media. Studies indicate that technology use may be making people more aggressive, obsessive, and selfish in both their online and offline communication with others. College students self-reported that they felt less competent and confident communicating in face-to-face situations than they did in mediated ones. All of the above. Correct. All of the above research studies show that mediated communication can damage our communication skills and life skills in some way.

All of the above.

Which is a true statement about co-cultures? Our co-cultural memberships influence the relationships we initiate. Co-cultures consist of any group we identify with. People can belong to many co-cultures. All of the above. Correct. All of these statements are true about co-cultures.

All of the above.

Which of the following is important to ask when analyzing your intended audience? What media does this person have access to? What is my relationship to this person in the organizational hierarchy? Do I have a formal or an informal relationship with this individual? All of the above. Correct. These answers are all accurate

All of the above.

Which statement is true about individuals who rely on new media for communication? The timeliness of feedback does not depend on the medium selected. As synchronous communicators, we can ask questions, get instant feedback, and immediately confirm that messages are being received and understood. The degree of synchronicity is not dependent on whether we use real-time or delayed modes. When individuals are in an online setting, they are able to observe important cues from one another. Correct. As synchronous communicators, we can ask questions, get instant feedback, and immediately confirm that messages are being received and understood.

As synchronous communicators, we can ask questions, get instant feedback, and immediately confirm that messages are being received and understood.

Which of the following accurately describes "catfishing"? Catfish are people who don't like social media. Catfish are people who disclose their true identity on social media for the purposes of meeting and interacting with other people. Catfish are people who create a false identity or persona on social media for the purpose of seeking a job. Catfish are people who create a false identity or persona on social media for the purposes of meeting and interacting with other people. Correct. Catfish are people who create a false identity or persona on social media for the purposes of meeting and interacting with other people.

Catfish are people who create a false identity or persona on social media for the purposes of meeting and interacting with other people.

A 2013 study on Internet use found that individuals born before 1993 most commonly use the Internet for which of the following? Gaming, communication, and academics Social networking, health, and fitness Entertainment, fitness, and academics Communicating, entertainment, and social networking Correct. The answer is communicating, entertainment, social networking, microblogging and gaming.

Communicating, entertainment, and social networking

Which is a common misconception about culture? Cultural behaviors are intertwined with the groups of people that develop and practice them. Culture refers to groups of people. Cultural behaviors include what we eat and how we dress. Over time, cultural behaviors are commonly practiced because we learn these behaviors from the groups with which we identify and interact. Correct. Culture refers to behavior—not groups of people

Culture refers to groups of people.

Being confident, warm, or tired affects are examples of which type of perception-influencing factors? Past experiences Biological factors Current internal states Identity factors Correct. Being hungry, tired, fearful and anxious, confident, well-rested, cold, or warm can all affect our ability to perceive others and their messages completely or accurately.

Current internal states

Donna will be traveling to Greece, Japan, and Saudi Arabia for four weeks. She has been studying the language and culture of each destination. Which statement about achieving intercultural success is false? Donna needs to remember that every culture has different rules and norms. Donna must let go of her preexisting biases about different cultures. Donna does not need to be tolerant of ambiguity. Donna must be willing to adapt to the practices of other cultures. Correct. Always be tolerant of ambiguity.

Donna does not need to be tolerant of ambiguity.

Which of the following is not a stage in the perception process? Selection Organization Interpretation Exposure Correct. Exposure is not a stage in the perception process.

Exposure

Which statement about globalization is false? Globalization is the process of our world becoming more connected medically. Globalization is the process of our world becoming more connected politically. Globalization is the process of our world becoming more connected organizationally. Globalization is the process of our world becoming more connected economically. Correct. This statement about globalization is not correct.

Globalization is the process of our world becoming more connected medically.

Which of the statements below is correct? In low context communication, people are not very detailed and do not rely on facts and figures. Countries such as Mexico, Venezuela, and India do not place value on social rank. Eye contact is not expected in Europe. In a low power distance culture, boasting about yourself and your accomplishments is frowned upon. Correct. In low power distance cultures, people work to diminish the barriers between people that status and rank can create.

In a low power distance culture, boasting about yourself and your accomplishments is frowned upon.

Which of the following is a defining feature of synchronous communication? Instant feedback and real-time interaction Use of traditional media Phone calls and instant messaging A high-speed internet connection Correct. Synchronous communication involves instant replies and real-time interaction.

Instant feedback and real-time interaction

Which of the following statements about rich and lean media is false? It is important to understand that lean media are reliant mostly on text and permit little or no exchange of affect, instant feedback, or important nonverbal cues. It is important to understand that rich media are capable of facilitating understanding. It is important to understand that lean media are the media least capable of facilitating understanding. It is important to understand that rich media come close to simulating face-to-face communication and allow for the exchange of nonverbal information, emotion, and slow feedback. Correct. It is important to understand that rich media come close to simulating face-to-face communication and allow for the exchange of nonverbal information, emotion, and quick feedback

It is important to understand that rich media come close to simulating face-to-face communication and allow for the exchange of nonverbal information, emotion, and slow feedback.

Which scenario describes a successful communication interaction? Bob and Jen fight about whose point of view is the best. Jen and Bob develop a comprehensive strategy for studying math and science together since Bob is great at math and Jen is a science whiz. Jen tells Bob he can make all of the decisions for their study group. Bob agrees that Jen has the best ideas. Correct. Communication involves the exchange of ideas.

Jen and Bob develop a comprehensive strategy for studying math and science together since Bob is great at math and Jen is a science whiz.

Which of the following statements about rich and lean media is correct? Lean media come close to simulating face-to-face communication, the richest form of communication. Rich media are the media least capable of facilitating understanding. Lean media are capable of facilitating understanding. Rich media are capable of facilitating understanding . Correct. Rich media allow for the exchange of nonverbal information, emotion, and quick feedback

Rich media are capable of facilitating understanding

New media limits our ability to engage in effective role-taking and accurate perception. Which statement best describes role-taking in communication? As a result of role-taking, we can't make predictions about how others will react to and respond to our messages. Role-taking is the skill that allows communicators to figuratively stand in one another's shoes and assume one another's social roles and perspective. We engage in role-taking when we brag about our good luck to a friend who is down on her luck. Role-taking is not critical to the accurate perception of others or to contextual features that impact an interaction. Correct. Role-taking is the skill that allows communicators to figuratively stand in one another's shoes and assume one another's social roles and perspective.

Role-taking is the skill that allows communicators to figuratively stand in one another's shoes and assume one another's social roles and perspective.

New media limits our ability to engage in effective role-taking and accurate perception. Which statement best describes role-taking in communication? As a result of role-taking, we can't make predictions about how others will react to and respond to our messages. Role-taking is the skill that allows communicators to figuratively stand in one another's shoes and assume one another's social roles and perspective. We engage in role-taking when we brag about our good luck to a friend who is down on her luck. Role-taking is not critical to the accurate perception of others or to contextual features that impact an interaction. Correct. Role-taking is the skill that allows communicators to figuratively stand in one another's shoes and assume one another's social roles and perspective

Role-taking is the skill that allows communicators to figuratively stand in one another's shoes and assume one another's social roles and perspective.

Sally is a 27-year-old female living in Los Angeles. She is still very active in her college sorority, Alpha Phi, is a meat eater, loves country music, reads People magazine religiously, is a yoga and Pilates lover, and bikes 35 miles to work every day. Which of the following statements best describes Sally? Sally associates herself with other Alpha Phi members, meat eaters, country music fans, and People magazine readers, as well as people who love yoga, biking. and Pilates. Sally associates herself with other people who love country music because of her own love of country music. Sally associates herself with other people who are fit because of her strong interest in staying fit and being healthy. Sally associates herself with other Alpha Phis. Correct. People can belong to many co-cultures at once.

Sally associates herself with other Alpha Phi members, meat eaters, country music fans, and People magazine readers, as well as people who love yoga, biking. and Pilates.

Which of the following statements about selection is NOT correct? Selective perception is our inclination to see, hear, and believe only the information that reinforces existing beliefs and ideas. Selective attention describes a tendency to focus on certain information, while at the same time considering all other ideas. Selective recall describes a tendency to remember only the information that reinforces existing ideas and beliefs. The principle of selective exposure says that communicators will actively avoid information that contradicts existing beliefs. Correct. This is not accurate description of the principle of selective attention, which states that, once engaged in a particular interaction, communicators are able to ignore other stimuli.

Selective attention describes a tendency to focus on certain information, while at the same time considering all other ideas.

In order to avoid errors in attribution, an individual must carefully determine the ___________, using as much information about a person's behavior as possible. attribution error self-serving bias locus of causation fundamental attribution Correct. The locus of causation refers to the careful determination of external and internal variables that motivate a person's behavior.

locus of causation

Select the correct statement about self-presentation. Communicators rarely generalize their first impressions. As communicators, we do not have control in shaping how others perceive us. Your words, your tone, and your clothing do not communicate information about your character, professionalism, and goals. Self-presentation is defined as the strategic development and use of verbal and nonverbal messages that results in others making conclusions about the kind of individual you are. Correct. This is a correct statement about self-presentation.

Self-presentation is defined as the strategic development and use of verbal and nonverbal messages that results in others making conclusions about the kind of individual you are.

What are the parts that make up the linear model? Audience, information, speaker, context Sender, receiver, information, message Sender, receiver, context, message Sender, receiver, message, feedback Correct. These parts make up the linear model.

Sender, receiver, information, message

When Morgan first meets her sister's boyfriend, Todd, she expects him to be sweet and loving. However, she finds him to be cold and rude. Which is a true statement about Morgan? She will likely be biased in the future based on her first impression of Todd. She will take time to carefully reflect on her impression of Todd. She will not generalize this impression and will not assign other negative qualities to Todd. Correct. She will likely be biased based on her first impression.

She will likely be biased in the future based on her first impression of Todd.

Which statement about self-concept and self-esteem is true? Self-concept is the degree to which you approve of, value, and like the concept that you have of yourself. Self-esteem is the summation of who you are. The combination of self-concept and self-esteem serves as the foundation for the manner in which you present yourself and relate to others. Self-concept is your evaluation of who you are. Correct. The combination of self-concept and self-esteem serve as the foundation for the manner in which you present yourself and relate to others.

The combination of self-concept and self-esteem serves as the foundation for the manner in which you present yourself and relate to others.

Which of the following statements about digital media is incorrect? Some individuals have difficulty grasping the complexities of digital media. The complexities surrounding digital media are typically confined to one's social and romantic interests. Some people believe that digital communication is extremely ambiguous. New media are ubiquitous. Correct. The complexities surrounding digital media are not confined to our social and romantic interests.

The complexities surrounding digital media are typically confined to one's social and romantic interests.

Which of the following statements does NOT explain why the transactional model is a more accurate model for human communication? The transactional model includes the constant encoding and decoding of messages. The transactional model includes feedback as part of the communication process. The transactional model assumes there is only one message. The transactional model includes factors that make decoding messages difficult. Correct. The linear model of communication assumes there is only one message.

The transactional model assumes there is only one message.

Randy and Jenny will be traveling to Tokyo for numerous client meetings. They are busy preparing for the intercultural situations they will likely encounter on their trip. Which of the following statements is incorrect? They should feel free to talk while eating. They must understand that touching anyone in their meetings can be considered offensive. They must be open to the practices of the Asian culture. They must let go of any preexisting biases. Correct. It is vital to avoid small talk while eating because those living in some Asian countries do not like to converse during meals.

They should feel free to talk while eating.

A strategy should consist of the verbal and nonverbal messages that will help you accomplish your goal of being perceived in a particular way. Nonverbal messages include the following: Posture and content of message Eye contact and style with which you communicate Facial expression and language Your choice of clothing and mannerisms Correct. Nonverbal messages include your choice of clothing and mannerisms.

Your choice of clothing and mannerisms

Cultural influences on communication include __________. expectations about nonverbal communication socioeconomic restrictions gender-based restrictions all of the above Correct. All of the above are governed by culture.

all of the above

In many Hispanic families, the control of important decisions remains with the parents or grandparents until the child reaches adulthood or until he/she marries and moves away from the family. This is an example of a(n) ____________ culture. collectivistic individualism-oriented masculine high context Correct. This is an example of a culture that values collectivism and places a greater importance on the role within a group.

collectivistic

All of the members of Emma's family move away from home when they turn 18. This ends up significantly decreasing their financial dependence on parents. This is an example of a ____________ culture? high context individualism-centered monochronic collectivist Correct. Individualism-centered families value independence and are not reliant on others.

individualism-centered

The main purpose of communication is _____________. the goal of making friends with strangers the exchange of ideas getting someone to agree with your point of view socializing with others Correct. The main function of communication is exchanging ideas.

the exchange of ideas