CH 11 MGMT 363

The extent to which people feel that they are truly part of a group (or organization) and that the uniqueness that they bring to the group (or organization) is welcomed and valued.

Inclusion

Behaviors that benefit the individual at the expense of the team.

Individualistic roles

What may occur when a team has a large proportion of members who are highly agreeable?

It will tend to focus less on task accomplishment and more on maintaining team harmony.

A type of team that consists of members who make recommendations to the leader who is ultimately responsible for team decisions.

Leader-staff teams

A relatively permanent team that participates in managerial-level tasks that affect the entire organization.

Management team

A work arrangement in which employees are assigned to multiple teams simultaneously.

Multiple team membership

The third stage of team development, during which members realize that they need to work together to accomplish team goals and consequently begin to cooperate.

Norming

The degree to which team members share equally in the feedback and rewards that result from the team achieving its goals.

Outcome interdependence

A team composed of members from various jobs within the organization that meets to provide recommendations about important issues.

Parallel team

The fourth stage of team development, during which members are comfortable working within their roles, and the team makes progress toward goals.

Performing

A form of task independence in which group members complete their work assignments independently, and then their work is simply added together to represent the group's output.

Pooled interdependence

A team formed to take on one-time tasks, most of which tend to be complex and require input from members from different functional areas.

Project team

A sequence of team development during which not much gets done until the halfway point of a project, after which teams make necessary changes to complete the project on time.

Punctuated equilibrium

A form of task interdependence in which group members interact with only a limited subset of other members to complete the team's work.

Reciprocal interdependence

A form of task interdependence in which group members perform different tasks in a prescribed sequence, and members depend on only the member who comes before them in the sequence.

Sequential interdependence

A theory explaining that team diversity can be counterproductive because people tend to avoid interacting with others who are unlike them.

Similarity-attraction approach

The second stage of team development, during which conflict occurs due to members' ongoing commitment to ideas they bring with them to the team.

Storming

Diversity of observable attributes such as race, gender, ethnicity, and age.

Surface-level diversity

The degree to which team members interact with and rely on other team members for information, materials, and resources needed to accomplish work for the team.

Task interdependence

The mix of the various characteristics that describe the individuals who work on the team.

Team composition

The degree to which team members are different from one another.

Team diversity

Behaviors that directly facilitate the accomplishment of team tasks.

Team task roles

Team commitment; the likelihood a team can work together effectively into the future.

Team viability

Behaviors that influence the quality of the team's social climate

Team-building roles

A theory that supports team diversity because it provides a larger pool of knowledge and perspectives.

Value in diversity problem-solving approach

A team in which the members are geographically dispersed, and interdependent activity occurs through e-mail, web conferencing, and instant messaging.

Virtual team

A relatively permanent team in which members work together to produce goods and/or provide services.

Work team

Members of the budget committee at XYCAT Co. review and approve departmental budgets that are submitted by various department heads. This is an example of ______ team.

management

Aspects of team composition that are crucial in influencing team functioning and effectiveness include which of the following?

member ability team diversity team size

Select 5 items that are important aspects of team composition.

member roles member abilities member personality team diversity team size

a written declaration of an organization's core purpose and focus

mission statement

According to research, task interdependence exerts a ______ impact on team performance.

moderate positive

The hospital's Grievance Committee is made up of members from various departments and is responsible for reviewing patient grievances and making recommendations to promptly resolve those complaints. This committee is an example of a(n) ______ team.

parallel

Lloyd's new product development team is finally "hitting on all cylinders." Its members are working together smoothly, trust each other, and are mutually committed to the objectives of the team. Lloyd's team appears to be in the ______ stage of team development.

performing

At Lamb's Peace Church, the music director, youth group director, and director of religious education work on their tasks with little collaboration, even though they share an administrative staff. This is an example of ______ interdependence.

pooled

Which of the following types of teams benefits the least from having a relatively large number of members?

production teams

Lydia works with employees from other departments of the company as part of Team Diablo a product development team responsible for designing the company's next-generation dishwasher control unit. Lydia is a member of a(n) ______ team.

project

In a marketing firm, ideas for a new marketing campaign must be sent back and forth between graphic designers and business development representatives several times for input, feedback, and changes before finally being published. This is an example of ______ interdependence

reciprocal

A type of task Interdependence in which team members have specialized tasks but there is not a strict sequence of events is

reciprocal interdependence

The behavior a person is generally expected to display in a given context.

role

A relay race in which each runner must pass the baton to the next runner on the team is an example of Blank______ interdependence.

sequential

A team that is susceptible to "fault lines" typically has a high degree of

surface-level diversity

Two or more people who work interdependently over some time period to accomplish common goals related to some task-oriented purpose.

teams

Which of the following are characteristics that help distinguish the five general types of teams?

the objectives of the team the extent to which team members are participating the life span of the team

True or false: All teams are groups, but not all groups are teams.

true

Anton is a project manager at a large, multinational insurance company in the U.S. His team members are located in Ireland, Bangladesh, and Australia, and they work remotely via the use of electronic communication. This is an example of a(n) ______ team.

virtual

The degree to which team members have a shared goal and align their individual goals with that vision.

Goal interdependence

When team members receive rewards based on both their individual performance and that of the team to which they belong.

Hybrid outcome interdependence

Place the following types of task interdependence in order of degree of interdependence, placing the task with the highest degree of interdependence at top.

1. comprehensive 2. reciprocal 3. sequential 4. pooled

A team of limited duration that performs complex tasks in contexts that tend to be highly visible and challenging.

Action team

Tasks for which the contributions from every member add up to determine team performance.

Additive tasks

The final stage of team development, during which members experience anxiety and other emotions as they disengage and ultimately separate from the team.

Adjourning

Which two personality characteristics are teams likely to benefit from having a mix of these members?

Agreeableness Extroversion

A form of task interdependence in which team members have a great deal of discretion in terms of what they do and with whom they interact in the course of the collaboration involved in accomplishing the team's work.

Comprehensive interdependence

Tasks for which the team's performance depends on the abilities of the team's weakest link.

Conjunctive tasks

refers to diversity with respect to attributes that are less easy to observe initially but that can be inferred after more direct experience

Deep-level diversity

Tasks with an objectively verifiable best solution for which the member with the highest level of ability has the most influence on team effectiveness.

Disjunctive tasks

The first stage of team development, during which members try to get a feel for what is expected of them, what types of behaviors are out of bounds, and who's in charge.

Forming

Vonetta laughed derisively at her teammate during the meeting and exclaimed, "Wow, I've heard some dumb ideas come out of this group before, but that one takes the cake!" Which individualistic role does this best describe?

aggressor

Research has demonstrated that team members are most pleased with a team in which there are ______ team members.

between 4 and 5

In a complex surgery, the surgeon, assisting surgeons, nurses, surgical technicians, and anesthesiologist perform specific tasks but also interact with one another continuously and make necessary adjustments as needed. This is an example of ______ interdependence.

comprehensive

Which team-building role tries to find middle ground among the team members when it becomes necessary to end disagreements about a course of action in order to move forward with a task?

compromiser

A group of algebra students is working collaboratively on an in-class assignment. Oliver is considered an algebra "whiz," so he's quick to solve the problems, and the rest of the group is happy to go along with his answers. The assignment is an example of a(n) ______ task.

disjunctive

Which personal characteristic is generally beneficial to the social climate of a group when possessed by a few members but a source of power struggles and unproductive conflict when too many members have it?

extraversion

helps resolve personal conflicts among team members

harmonizer

Professor Johnson has assigned a group project in her organizational behavior course, and students in each team will receive the same grade for the project, regardless of how much—or how little—they contribute to the overall project. This is an example of

high outcome interdependence.

The correlation between task interdependence and team performance tends to be highest in teams

involved in complex knowledge work.

Even though the administrative staff at a law firm works together as a team, their output is rewarded on an individual basis. This practice fosters

low outcome interdependence

Instead of having assembly lines in which workers repeatedly perform single, specialized tasks, such as sewing zippers or attaching buttons, a clothing manufacturer forms teams of 8 to 10 workers who are responsible for producing entire garments. This is an example of a(n) ______ team.

work