Ch 12 BUS-125

In the context of businesses, identify the productive elements of operating systems. (Check all that apply.)

A sequence of steps to transform inputs into outputs A time period within which a work is to be performed Instructions and goods identification

_______ goods stores usually sell high-priced shopping goods with trade names that are recognized for the exclusive nature of their clientele.

specialty

Arrange the steps involved in the process of planning the physical facilities of a small business in the order of their occurrence.

1. Determining the product to be sold and the volume in which it is to be produced. 2. Identifying the operations and activities required o get a product to the end user. 3. Determining space requirements 4. Determining the most effective layout of facilities 5. Implementing the strategies of the owner.

Arrange the steps involved in starting a new business. (Place the first step on top.)

1. Searching for a product 2. Studying the market for a product 3. Deciding how to get into business 4. Making strategic plans 5. Making operational plans

Arrange the steps involved in designing and improving the work of businesses in the order in which they occur.

1. stating a problem 2. gathering and recording information 3. developing and analyzing alternatives 4. selecting, installing, and following up on new work methods

Identify the general factors that influence the location of all businesses. (Check all that apply.)

Access to an efficient workforce Government regulations and tax policies Availability and cost of transportation

Which of the following factors should be considered by businesses while locating a manufacturing plant? (Check all that apply.)

Availability and cost of transportation Proximity to customers and vendors

How can performance standards be set in businesses? (Check all that apply.)

By synthesizing the elemental times attained from published tables By using the estimates of experienced people By time studies, using a timing device

Anna is the owner of a textile printing business. To ensure that the performance of her business is efficient, which of the following factors should Anna consider while determining the final production layout? (Check all that apply.)

Cleanliness and maintenance of the production area Safety of employees who work around dangerous equipment Utilities provided for workers

Robin wants to set up a business of selling wooden planters. He identifies the product, inputs, and processes of the business, and plans to decide its location in a few days. Identify the factors affecting the location choice of a business that Robin should consider. (Check all that apply.)

Cost of electricity, water, and other utilities Type and cost of transportation used

Which of the following influences most location decisions of retailers?

Customers' ability to buy

In the context of developing and analyzing alternatives, which of the following factors may be used in enhancing the work performance of a business? (Check all that apply.)

Determining if an activity can be simplified Identifying why an activity is being performed Determining if an activity can be performed in a better way

Which of the following external factors should be considered while determining the general layout of a business? (Check all that apply.)

Entrance for employees or workers Connections to utilities Parking space for customers Weather factors

Which of the following steps should be taken by a business owner after defining the character of the business and deciding on the objectives and strategies?

He or she should investigate available locations for the business.

Which of the following is a disadvantage of telecommuting?

Increased stress levels as home and office become one

Match the components of operating systems in businesses (in the left column) with their descriptions (in the right column).

Inputs --------> These include materials, people, money, information, machines, and other factors. Processes -----> These involve converting inputs into the goods or services customers want, using employees, machines, materials, and other factors. Outputs -------> These consist of the goods and services required by the customers and include satisfying the needs of employees and the public.

In the context of planning the physical facilities of businesses, which of the following is true of operations?

It includes the process of delivering finished products to the customer.

In the context of small businesses, identify a true statement about process layout. (Check all that apply.)

It may use one equipment for multiple steps in the operation. It requires relatively high movement of people or material.

Identify a true statement about the concept of total rent in shopping centers.

It usually discourages tenants from locating in shopping centers.

Which of the following are the features of specialty goods stores? (Check all that apply.)

People avoid comparison shopping when buying goods from these stores. People only buy the name on the product they sell. They often generate their own traffic.

Identify a true statement about shopping goods stores.

People spend a lot of time looking for the items sold by these stores.

In the context of planning physical facilities of businesses, identify the activities involved in operating a business. (Check all that apply.)

Performing operations required to produce a product Purchasing goods to sell parts and materials for production

Identify the disadvantages of locating a business in a shopping center. (Check all that apply.)

Policy changes due to a change in the center's owners Operating regulations High cost

Identify the disadvantages of downtown business districts. (Check all that apply.)

Poor traffic and parking Deterioration of downtown areas

Which of the following are the advantages of downtown business districts? (Check all that apply.)

Proximity to where people work Relatively low rents

Identify the factors that should be taken into consideration before choosing a location for a business. (Check all that apply.)

Quality Cost

Identify a true statement about determining the general layout of a business.

Similar layouts should be used as example to estimate the required space.

In the context of small businesses, identify the advantages of a product layout. (Check all that apply.)

Specialization of employees and equipment Relatively fast movement

Identify the true statements about freestanding stores. (Check all that apply.)

The products sold by these stores must conform to the consumer needs in the area. Owners are required to do extensive advertising to draw the attention of new customers. Owners find it difficult to acquire a suitable land and building to set up a new store.

Which of the following factors should be considered by businesses while determining the final production layout? (Check all that apply.)

The quality of the products Working conditions Space for the movement of workers, trucks, and carts

In the context of selecting a location for a manufacturing plant, identify the factors that are of considerable importance to producers. (Check all that apply.)

The time required to transfer the manufactured products to the consumers The cost of acquiring raw materials from vendors The cost of transporting finished goods to the customers

Identify a true statement about convenience stores.

These stores are built where the traffic flow is heavy.

Identify the features of the goods sold by shopping goods stores. (Check all that apply.)

They are generally high-priced items. They are the products for which consumers compare prices.

Which of the following is true of the goods sold by convenience goods stores?

They are low-priced items that are bought by habit, sold in many stores, and purchased often.

Identify a true statement about shopping centers.

They vary tremendously in size.

To test the finalized layout plans of a business to see if they are sound, the owner of the business should _____.

allow employees, customers, or other knowledgeable individuals to review the plans and provide suggestions

___________ are the buildings, machines and other equipment, and furniture and fixtures that must be designed or selected to produce the desired product at the lowest practical cost.

facilities

True or false: For establishing standards against which to measure performance, business owners must avoid relying heavily on people's judgment.

false

True or false: Seasonal stores are only open seasonally and not year-round.

false

True or false: The walls and the exterior layout of a business do not influence the success of the business.

false

_____ are found in many locations and are usually the best for customers who have brand or company loyalty, or for those who identify with a given shop.

freestanding stores

In the context of businesses, a(n) __________ ________ consists of inputs, processes, and outputs.

operating system

In small businesses, the _____ groups machines performing the same type of work and workers with similar skills.

process layout

_____ are concerned with converting, usually in considerable volume, materials, parts, and other items into finished goods.

producers

In a _____, facilities are arranged so materials, workers, and/or customers move from one operation to another with little backtracking.

product layout

_____ sell goods to the ultimate consumer.

retailers

_____________ is the use of communication media, such as computers, and scanners, to work from an office, home, or any location.

telecommuting

A feature of shopping centers is that _____.

they are constructed after elaborate and involved studies

In the context of businesses, a feature of producers is that _____.

they emphasize selling products through intermediaries to the end user