Ch 16 Leading With Confidence

vision

.A mental picture or plan for an organization's future

management by objectives

.An approach to management in which managers and employees set goals together and make a plan for achieving them

mission

.An organization's reason for being or its purpose

learning organization

.Companies, groups, or other entities in which a shared vision of the future allows the entity to move forward in the accomplishment of significant goals and objectives

delegating

.Giving the responsibility for a task to another person

leadership styles

.Patterns of behavior applied to coaching, inspiring, or motivating others

leadership

.The act of inspiring and motivating people to achieve organizational goals

management

.The act of organizing and directing people to accomplish organizational goals

self-development

.The effort of improving yourself professionally

integrity

.The firm, consistent application of ethical standards at a personal level

project specialist

A person who assists a project manager with multiple projects is a:

​sincere. ​consistent. ​good finishers.

According to General Ronald Fogleman, leaders with integrity are:

true

According to Peter Drucker, reading is an excellent way to develop yourself.

true

According to Peter Drucker, when a person is new to leading, it is a good idea to go back to the fundamentals and start by asking, "What is our mission?"

true

According to Sandra Gurvis, delegating is a good way to motivate employees.

aglining

According to Stephen Covey, the leadership role that has to do with making sure the organization's structure, systems, and processes are consistent with its values and facilitate work is:

being responsible for others

Advocating for employees with upper-level management is an example of the leadership skill or strategy of:

true

An effective leader is someone who sets an example.

true

An effective leader sees herself or himself as competent and able to do the job.

true

Effective leaders invest in relationships with their employees.

​have developed ways of managing their emotions.

Effective leaders:

​money. ​recognition. ​interesting work.

Employees are motivated by:

true

If a leader wants the team to take ownership of the goals, using the democratic style is beneficial.

​can provide insights for the leader.

Informal feedback:

false

It is acceptable for a leader to use texting language in work email.

false

Leaders should not ask for input from employees.

true

Leaders should not underestimate the power of face-to-face communication.

true

Making a "thankfulness" list can help you manage negative emotions at work.

false

Management and leadership are the same thing.

false

The affiliative leadership style is a good long-term solution to problems within an organization.

true

The authoritative leadership style is effective when a team needs new vision.

​keeps employees very involved in decision making. ​allows employees to improve their performance. ​helps employees hone skills for the future.

The coaching leadership style:

Robert Greenleaf

The concept of servant leadership was introduced by:

false

The laissez-faire style of leading is appropriate when employees lack skill in an area.

autocratic

The leadership style of a leader who maintains complete control over employees is:

​document examples of the employee's work activities. ​allow time for the employee to talk. ​develop a plan and set goals with the employee.

To prepare for and conduct a performance appraisal, a leader should generally plan to:

​Clear expectations from leaders ​Opportunity to grow and advance ​Recognition of hard work

What motivates people at work?

situational leadership

When a leader changes her or his leadership style for different situations, that is called:

formal appraisals

Which of the following assesses long-term performance in order to improve performance that is inadequate or to reward performance that is exceptional?

laissez-faire leadership

employees lead themselves

servant leadership

kind of leadership where the leader serves the needs of the followers

autocratic leadership style

leader directs and closely supervises the work that is done

democratic leadership

leadership style in which employees share in authority, decisions, and plans

democratic

​A leadership style commonly used in teams is: