Ch 18 Social Responsibility

In 2017, the smallest source of philanthropic contributions in the United States came from which organization?

Corporations.

Which of the following is not a strategy to help companies get the most benefit from their contributions?

Establish priorities even if they conflict with the firm's core values.

Communities depend on business for:

Schools. Health care. The arts.

What is the primary goal of a community relations department?

To build relationships with important community groups.

Social capital is a phrase that refers to all of the following, except:

Funds set aside for company events.

Which industry(ies) have taken the lead in revitalizing neighborhoods?

Both of these answers are correct: Life insurance firms; and health insurance companies.

A good way for a business to express its commitment to corporate citizenship is:

By establishing community relations programs. By behaving responsibly toward all its stakeholders. By correcting problems associated with its operations.

How do companies encourage their employees to volunteer their time?

By sponsoring specific projects. By offering recognition for service. By publicizing opportunities to serve.

Business depends on the community for:

Education. Public services. Transportation systems.

Which type of business community consists of people who work near the company?

Employee community.

Most corporate community relationship departments consist of how many team members?

Fewer than three people plus a manager.

A financial services firm decided to assess the return on its social investment in an educational program in local schools. As part of its assessment, it measured the improvement in learning among students who had participated in the program, compared with the learning of students who had not. Which of the following elements was assessed?

Impacts.

The relationship between business and the community is accurately described by:

It is one of mutual interdependence.

Which of the following is not a reason for businesses to establish community relations departments?

Managing international relations projects for economic development.

As communications improve and people around the world are able to witness the horrors of natural disasters, terrorism, and war, international relief efforts by corporations are becoming:

More important.

Which industry gives the most in-kind contributions?

Pharmaceutical companies.

What was the primary motivator for corporate giving, according to the National Bureau of Economic Research

Philanthropical.

Another term for corporate giving is corporate:

Philanthropy.

What primary form of corporate giving did Salesforce contribute when working with the Red Cross, according to the case Salesforce's 1+1+1 Integrated Philanthropy Model?

Skills-based assistance.

When Fidelity partnered with the Capital Good Fund to service loans to disadvantaged communities, this was an example of:

Skills-based volunteerism.

According to a Harvard Business Review study, which of the following is not an area in which corporate contributions are most likely to enhance a company's competitiveness?

Stakeholder management.

Factor conditions are strategic contributions focusing on:

The supply of trained workers, physical infrastructure, and natural resources.

Minority, women, and disabled veteran-owned firms are accurately described by which of these?

They often partner with larger firms in a diversity supplier role.

What is one reason that firms partner with communities to increase economic development?

To develop workplace skills.

Why should businesses get involved in the community?

To win local support for business activity. To build social capital. To meet stakeholder demands.