CH 2 professional image (A_N 1418)

__ percent of all communication is unconscious. A- 98 B- 85 C- 50 D- 35

A- 98

__ are specific methods for conducting and representing yourself that will help you deliver your best personal image every day. A- Image enhancer B- ergonomics C- portfolio D- fan pages

A- Image enhancer

Regardless of whether the salon, spa, or barbershop has a policy, __should not be worn at work. A- cologne or perfume B- watches C- nail polish D- socks

A- cologne or perfume

If you are running late, you should __ immediately. A- communicate with those it will affect B- look for a new passion C- focus above all on getting to work D- update Facebook

A- communicate with those it will affect

Your social media presence requires __ attention. A- hourly B- daily C- weekly D- monthly

A- hourly

Soft skills are also called__. A- professional image enhancers B- communication skills C- key qualities D- nonverbal communication is unconscious

B- communication skills

Four components of a strong work ethic are __, integrity, good technical and communication skills, and enthusiasm and passion. A- compensation B- motivation C- recognition D- grooming

B- motivation

How a person dresses and takes care of their hair, skin, and nails best reflects ones__. A- individual style B- personal grooming habits C- professional image D- personal hygiene

B- personal grooming habits

Diplomas, awards, achievements, your resume, a synopsis of your continuing education, and __ should all be included in your portfolio. A- a statement about your child care arrangements B- training certificates C- copies of your tax returns D- A copy of your credit report

B- training certificates

__ involves taking pride in your work and committing yourself to consistently doing an excellent job. A- time management B- work ethic C- communication D- personal grooming

B- work ethic

Salons, spas, and barbershops establish dress code guidelines to create a culture, help protect professionals clothing when working with chemicals, and ensure that their professionals__. A- all look alike B- promote the latest trends C- are dressed for success D- do not compete with each other

C- are dressed for success

Your portfolio should include __ photos of services that you have performed. A- different sized B- no more than 10 C- before and after D- only the most recent

C- before and after

It is most important to consider ones__and__when choosing what to wear to work. A- reputation; skin tone B- brand; age C- body type; shape D- Authority; income

C- body type; shape

Which of these nonverbal actions sends a negative message? A- making eye contact B- smiling C- crossing your arms D- standing up straight

C- crossing your arms

Social media etiquette suggest that you avoid the use of__. A- safety standards B- listening skills C- foul language D- common sense

C- foul language

__ are good sources for what is new and exciting in the industry. A- text books B- portfolios C- magazines D- image enhancers

C- magazines

One of the most important guidelines for social media marketing is: "Be__ !" A- argumentative B- political C- visual D- formal

C- visual

__ are typically set one year in advance, giving plenty of time to schedule them in. A- trends B- nail appointments C- professional image consultants D- Industry conferences

D- Industry conferences

The most important point to keep in mind about make up is that it should __ your best features. A- minimize B- distract from C- maintain D- accentuate

D- accentuate

Nonverbal communication is the communication expressed by body language, facial expression, gestures,__. A- talking B- listening C- singing D- eye contact

D- eye contact

The daily maintenance of cleanliness and helpfulness through certain daily practices is known as__. A- public sanitation B- Health awareness C- public hygiene D- personal hygiene

D- personal hygiene

A display of your talents and work for potential customers and employers to evaluate your professional skills is a__. A- diploma B- letter of reference C- resume D- portfolio

D- portfolio

To establish a professional image on social media, it is acceptable to__. A- post nude photos B- use profanity C- participate in arguments D- post helpful content

D- post helpful content

The impression that you project through both your outward appearance and your conduct in the workplace is known as __. A- soft skills B- work ethic C- personal hygiene D- professional image

D- professional image