CH 20 St Unit

interaction, affection, and time.

According to David Krackhardt, the components of strong ties are:

get help from others to solve problems and to receive information.

Advice networks in organizations allows employees to:

include a proper balance between the breadth of contacts and the depth or strength of contacts.

Effective networks:

boundary spanners

Individuals who connect their immediate work group with other parts of the company or with groups in other organizations are called ________.

allow individuals to bridge structural holes.

Non-redundant contacts:

represents the number of contacts to whom a person is connected in a social network.

Of the three conceptions of centrality, degree of centrality:

Betweenness

Which of the following conceptions of centrality represents potential control over information and over connections to others that anyone may want to reach?

In a restaurant, George welcomes the customers, Jake's team takes the orders, and finally Jim's team serves the customers and conducts financial transactions.

Which of the following networks is the best example of a communication network?

Pinky couldn't work on her project due to some personal issues. She discussed her issues with Paul, her teammate, and he helped her finish the task on time.

Which of the following networks is the best example of a trust network?

networks of relationships that develop across functions to accomplish tasks quickly

Which of the following statements about interpersonal networks is true?

These contacts provide individuals with the same information.

Which of the following statements about redundant contacts is true?

Unlike strong ties, weak ties provides individuals with exposure to novel information.

Which of the following statements about the strength of ties is true?

Social capital

Which of the following terms refers to the value that an individual can derive from his or her contacts?

Networking

________ refers to the activities associated with developing and managing relationships that are critical to a person's ability to accomplish tasks and develop personally and professionally.

Mapping your network

According to Brian Uzzi and Shannon Dunlap, which of the following is the first step in building a useful internal network?

Cultivating brokers

According to Brian Uzzi and Shannon Dunlap, which of the following is the last step in building a useful internal network?

good at forging better connections.

Dolly has arranged for a get-together in her house for which she invited all her friends. Most of her friends were meeting the others in the group for the first time. Moreover, they were from diverse backgrounds with differing interests and experiences. Though all were not known to each other, all were known to Dolly. From this description of Dolly, it can be inferred that Dolly is:

James belongs to Sam's weak ties.

Sam was unemployed and looking for a job. None of his close friends could help him as they themselves were unemployed. However, Sam got a good job through James, whom he met a few months ago during travelling. From this scenario, it can be inferred that:

Brokerage

The act of leveraging network position to connect people who are not otherwise connected to one another to generate and control information is called ________.

Closeness

Which of the following is one of the conceptions of centrality?

Trust networks

Which of the following networks allows employees to share sensitive information and support one another in a crisis?

Large diverse networks with strong and weak relationships

Which of the following networks are considered to be the best?

When it comes to solving technical issues, the employees in an organization often get suggestions from Victor who has more technical expertise.

Which of the following networks best exemplifies an advice network?

Examining communication networks can be helpful in identifying some of the gaps in information flow.

Which of the following statements about communication networks is true?