Ch. 3 HW

The structure of an organic organization is relatively ________.

flat

In the context of characteristics associated with team productivity, a(n) ________ leader is most likely to have a leadership style that does not dominate.

flexible... The leader changes with conditions and circumstances.

Functional and task groups are types of ________ groups.

formal

A situation in which a person has two different roles that call for incompatible types of behavior is known as:

role conflict.

Most employees welcome the opportunity to be part of informal groups primarily because these groups:

satisfy social needs.

Formal groups are best defined as groups that are:

set up by management to meet organizational objectives.

In the context of characteristics associated with team productivity, openness and honesty build ________ between team members.

trust

All team members need to know what is happening. In the context of characteristics associated with team productivity, to which of the following characteristics does this statement correspond?

Access to information

Choose the team characteristic associated with team productivity that mostly deals with the importance of team members focusing on outcomes and effects.

Assessment of progress and results

If everyone in a team agrees all the time, it may signify that the team members are unable or unwilling to contribute. Which of the following team characteristics associated with team productivity mostly deals with the significance of this issue?

Debate and discussion

The leader of a team will sometimes have to make a decision alone or reject suggestions, but all team members should have a voice in making many decisions, not simply a vote without the full opportunity to be heard. Which of the following is the team characteristic associated with team productivity that most accurately highlights the significance of this issue?

Decisions made by consensus

________ is the stage of the team development process in which team members become acquainted with one another and oriented to the idea that they are part of a team.

Forming: During this phase of team development, members will explore what is expected of them as part of the team, as well as the different strengths of the other team members.

Which of the following best defines functional groups?

Groups that fulfill ongoing needs in an organization by carrying out a particular function, such as producing goods, selling products, or investing funds.

Team members should work to resolve differences in ways that let everyone get more of what they want. Which of the following team characteristics associated with team productivity mostly deals with this goal?

In a win-win approach to conflict, team members work to resolve conflicts in ways that let everyone be a winner.

Which of the following best describes the process of team building?

It is the process of developing the ability of members to work together to achieve common objectives.

Solving organizational problems and meeting assigned challenges are ideally part of the ________ stage of team development.

Performing: It is during this stage that the team becomes productive, largely because it has developed through the previous three stages.

Which of the following is the team characteristic associated with team productivity that deals with the fact that the members of a team must have close relationships, which is impossible when the team's membership keeps changing?

Relatively low turnover

Which of the following best describes self-managing work teams?

Self-managing work teams are groups of 5 to 15 members who work together to produce an entire product. The team members rotate jobs, schedule work and vacations, and make other decisions affecting their area of responsibility.

A group member's position in relation to others in the group is referred to as:

Status... depends on a variety of factors, including the person's role in the group, title, pay, education level, age, race, and sex.

The degree to which group members stick together is called:

a cohesive group... has members who want to stay with the group even during periods of stress.

Norms refer to the:

group standards for appropriate or acceptable behavior.

Two or more people who interact with one another, are aware of one another, and think of themselves as a unit are most accurately termed as a(n):

group.

Task groups are best defined as:

groups set up to carry out a specific activity and are disbanded when the activity is completed.

Groups that form when individuals in an organization develop relationships to meet personal needs are called ________ groups.

informal

Successful teamwork requires ________ communication among team members.

open

A(n) ________ organization can be best defined as one in which there is very little hierarchy; each employee is multi-talented and has the diverse skills and flexibility to perform a variety of tasks.

organic

In the context of characteristics of groups, roles are best defined as:

patterns of behavior related to employees' positions in a group.

Small organizations are sometimes unable to afford an expert consultant to carry out their team building processes. In such cases, the ________ carries out this responsibility at regular team meetings.

supervisor

A ________ can be best defined as a small group whose members share goals, commitment, and accountability for results.

team

Activities like setting goals, analyzing what needs to be done and allocating work, examining how well the group is working, and examining the relationships among the team members are part of the process of ________.

team building