Ch. 4,7,8,9,10 OPSY

Process layout problems can become very complex because managers are involved. all resources will be moved. all resources relationships are considered. it requires complex software solutions. it is a frequent activity.

all resources relationships are considered.

Compared to large facilities, focused factories __________. bring economies of scale have much bureaucracy are ancient history lead to higher average inventories are more flexible

are more flexible

In factor rating, once you've identified the dominant factors you must then select a scale to base the analysis on select the locations to be analyzed assign weights to factors reflecting the importance of each assign the x, y coordinates identify the center of gravity

assign weights to factors reflecting the importance of each

Assigning tasks to workstations is known as __________. offsetting the line harmonizing the line stabilizing the line balancing the line counterbalancing the line

balancing the line

Which of the following does the textbook not identify as an Internet regulatory issue or concern? taxation bandwidth copyright infringement censorship public safety

bandwidth

Economies of scale occur when a company is operating __________. at its best operating level and increases its output at its best operating level and decreases its output below its best operating level and decreases its output above its best operating level and increases its output below its best operating level and increases its output

below its best operating level and increases its output

What value of the correlation coefficient implies that there is no relationship between the two variables of a linear regression model? -1 0 0.5 1 ∞

0

Insourcing incurs a fixed cost of $1000 and a $5 variable cost. Outsourcing incurs a fixed cost of $2000 and a $2 variable cost. What is the indifference point? 1000 units 333 units 666 units 498 units there is not enough data available to answer this question

333 units

How many different layout solutions are possible with 7 departments? 7! 6! 7! - 1 (1!)(2!)(3!)(4!)(5!)(6!)(7!) 8!

7!

If Raissa's fabrication facility has a 30 second cycle time, a calculated efficiency of 93%, what is the facility's Balance delay? 5% 5 seconds 6% 6 seconds 7%

7%

Suppose that you are using the simple mean to make a forecast. This period's forecast was equal to 100 units, and it was based on 6 periods of demand. This period's actual demand was 86 units. What is your forecast for next period? 98 100 93 86 Not enough information is given to answer the question.

98

An employee who will not help a customer because "it is not my job" violates the JIT belief of Simplicity A broad view of operations Continuous improvement Visibility Pull production

A broad view of operations

Which of the following is not a challenge for fixed-position layouts? scheduling work crews scheduling material deliveries scheduling inspections coordinating equipment calculating load-distance factors

calculating load-distance factors

The best model to forecast random variation is: Delphi linear regression moving average cannot forecast random variation multi-regression

cannot forecast random variation

From the textbook, leveraging core competencies is about: sharing knowledge employing the highest knowledge worker correctly outsourcing a function developing new educational opportunities installing new IT systems

correctly outsourcing a function

Which of the following is not one of the nine steps utilized in the most complete form of CPFR? identify exceptions for order forecasts create a sales forecast create order forecast create separate business plans generate order

create separate business plans

What is the process whereby shipments are transferred directly from inbound trailers to outbound trailers? crossdocking directdocking nodocking simuldocking transferdocking

crossdocking

What is the term for the maximum amount of time each workstation has to complete its assigned task? output rate task time station time cycle time output time

cycle time

Economics indicates that the world economy fluctuates over the long term. What type of data pattern would this be? cycles linear seasonal level horizontal

cycles

The goal of determining the Output Rate is to design a __________ __________ that can produce the desired number of units with the __________ amount of work centers and a __________ of workload. process layout, least, balance product layout, most, balance product layout, least, balance product layout, least, imbalance hybrid layout, moderate, balance

product layout, least, balance

Which of the following is true with respect to the correlation coefficient r? r2 ≤ r r2 ≤ | r | r2 ≤ r r2 ≥ | r | r2 can never equal r

r2 ≤ | r |

Which of the following is not typically done jointly by CPFR trading partners? set forecasts plan production replenish inventories raise capital evaluate their success in the marketplace

raise capital

What is the shortest distance between two locations using north-south and east-west movements called? Euclidean distance triangulated distance rectilinear distance Socratic distance latitude-longitude (LL) distance

rectilinear distance

According to JIT, workers should perform system specification development as directed by the supervisor routine preventive maintenance activities poka-yoke designs quality program development

routine preventive maintenance activities

Single setup means performing only one setup at a time restricting setup to one machine at a time extend external setup to include one supplier setup times are in single digits of minutes external and internal setup times are the same

setup times are in single digits of minutes

Which of the following is not considered to be a key element of JIT supplier relationships? suppliers viewed as internal factory use of single-source suppliers long-term supplier relationships developed suppliers locate near customer cost and information sharing

suppliers viewed as internal factory

JIT was based on the need for a new management fad new consulting revenue stream a need for shorter supply lines survival a new vision

survival

When discussing the capacity of a facility, we need what two types of information? the amount of available capacity and the productivity of workers the speed of the machines and the availability of labor the amount of available capacity and the effectiveness of capacity use the investment in equipment and the availability of labor the investment in equipment and the number of workers

the amount of available capacity and the effectiveness of capacity use

Which of the following is a reason capacity and location decisions are usually made simultaneously? in order to get them in the operating budget on a consistent basis it makes it easier to understand capacity often there is not enough time available to separate them they require the same types of information the size of a new facility may affect its location

the size of a new facility may affect its location

The method which relies on a specific algorithm to evaluate the cost impact of adding potential location sites to the network of existing facilities is __________. cost-volume analysis the transportation method factor rating analysis linear regression analysis the load-distance model

the transportation method

Managers become more of a supportive function in the JIT environment. Aside from being a coach, motivator, assisting with teamwork and problem solving, what is the most important thing managers can give to employees to help facilitate implementing JIT? money food free access to the gym time high appraisal

time

Which of the following is not a consideration for an Office Layout? at least half of Americans work in an office usage of cross-docking need to account for physical environment need to have flexible layouts trade-off on proximity and privacy

usage of cross-docking

In exponential smoothing, which of the following values for α would generate the most stable forecast? 0.10 0.25 0.50 0.75 1.00

.10

Which of the following statements is not true? A perfectly balanced line has no bottlenecks. It might be possible to split a bottleneck task into two smaller non-bottleneck tasks. A production process always has at least one bottleneck. A bottleneck task is the longest task in a process. The bottleneck determines the lowest possible cycle time.

A perfectly balanced line has no bottlenecks.

Which type of technology provides "point-of-sale information?" Automatic guided vehicles (AGV) Automatic storage and retrieval systems (ASRS) Barcode scanners Flexible manufacturing systems (FMS) Computer aided design/computer aided manufacturing (CAD/CAM)

Barcode scanners

Which term refers to inaccurate or distorted demand information created in the supply chain? Battle axe effect Cobra effect Bullwhip effect Lasso effect Whirlpool effect

Bullwhip effect

Quality is defined by the Quality Control department Marketing department Board of directors Customer Auditors

Customer

Which forecasting method seeks to develop a consensus among a group of experts? Market research Executive opinion Delphi method Naïve method Gamma method

Delphi method

Which of the following typically represents the beginning of a supply chain? Wholesalers Retailers Manufacturers External suppliers Inspectors

External suppliers

Suppose that you are using the four-period simple moving average method to forecast sales, and sales have been increasing by 20% every period. How will your forecasts perform? Forecasts will be lower than actual. Forecasts will be higher than actual. Forecasts will equal actual. Forecasts will be decreasing. Forecasts will be increasing by 5.0% every period.

Forecasts will be lower than actual.

To address ethics in SCM, which of the following organizations created a set of principles and standards to guide purchasing employees? ISO 9000 PMI ISM TQM ISO 14000

ISM

Which of the following is more like a product layout as compared to a process layout? Resources used are general purpose. Facilities are less capital intensive. Processing rates are slower. Space requirements for inventory storage are lower. Scheduling resources is more challenging.

Space requirements for inventory storage are lower.

What does the textbook define as the three most critical factors in successful partnering? Impact, mission, vision Impact, intimacy, vision Contracting, mission, vision Contracting, intimacy, mission Contracting, impact, intimacy

Impact, intimacy, vision

The discussion in the textbook implies that on-line retailing has shifted power in the supply chain the most to which group? Suppliers Manufacturers Distributors Retailers Individual consumers

Individual consumers

Which of the following statements is true of predictive analytics? It is a traditional approach to forecasting. It analyzes current and historical facts to forecast future events. It lacks the capability for statistical analysis of forecast data. It fails to recognize specific patterns that crop up before a problem. It is a specialized forecasting software for the manufacturing industry

It analyzes current and historical facts to forecast future events.

Which of the following would not be a factor in deciding on a location? source of supply labor quality of life hours of sleep local competition

hours of sleep

Which forecasting method assumes that next period's forecast is equal to this period's actual value? Simple mean Ignorant Basic Naïve Nescient

Naïve

What is the common term for a process of developing a long-term relationship with a supplier based on mutual trust, shared vision, shared information, and shared risks? Marrying Cohabitating Sharing Partnering Diversifying

Partnering

Which of the following is not an argument in favor of having a single supplier? Quantity discounts may be achieved. Partnering becomes more possible. Consistency of input materials is achieved. Probability of assured supply is better. Deliveries can be scheduled more easily.

Probability of assured supply is better.

The system of Kanbans used to coordinate delivery of goods by suppliers can include all of the following except Filled containers delivered by the supplier Purchase approvals by the production manager Mail boxes for each supplier Empty containers with a Kanban Bar-coded Kanbans

Purchase approvals by the production manager

What are the two primary tools used to identify closeness measures during the layout design process? REL chart and from-to matrix MRP chart and from-to matrix x-bar chart and from-to matrix MRP chart and x-bar chart x-bar chart and REL chart

REL chart and from-to matrix

Three basic elements work together to complete a JIT system: just-in-time manufacturing, total quality management, and Quality circles Pull production Minimizing inventory Respect for people Full utilization of capacity

Respect for people

Which of the following are examples of traditional measures of SC performance? ROI, Market share, size of trucks Profitability, weeks of supply, customer calls ROI, Inventory surplus, absenteeism Revenue growth, market share, ROI Costs, expenses, earned value

Revenue growth, market share, ROI

Which of the following is not a qualitative forecasting method? Delphi Executive opinion Market research Sacred cow

Sacred cow

What is the term used for the adjustment of a machine after making one product type so that production can begin for another product type? Level assembly schedule Group technology Setup Cycle time Automation

Setup

What are the three different types of forecasting software? Spreadsheets, minitab, statistical graphs Statistical packages, Excel, Lotus 1-2-3 SPSS, Forecast Master, Specialty forecasting packages Excel, Autobox, analysis packages Spreadsheets, statistical packages, specialty forecasting packages

Spreadsheets, statistical packages, specialty forecasting packages

__________ can perform a number of tasks to help a company focus on its core capabilities. A plant within a plant Agile manufacturing Total quality management Just-in-time Subcontractor networks

Subcontractor networks

Which of the following is not a feature common to all forecasting models? This period's forecast error is needed to compute next period's forecast. Forecasts are rarely perfect. Forecasts are more accurate for groups of items rather than for individual items. Forecasts are more accurate for shorter rather than for longer time horizons. All of these answer choices are correct.

This period's forecast error is needed to compute next period's forecast.

JIT requires compact layouts and increased visibility so light can be minimized throughout the plant the kanban color codes can be determined everyone can see what everyone else is doing everyone will know when to go on break one person can handle the full process all the time

everyone can see what everyone else is doing

The capacity of a business can be changed by either ____ or ____ the amount of capacity. expanding, recalculating reducing, changing effective levels of expanding, reducing adding staff, reducing adding staff, reducing inventory by

expanding, reducing

Studies mentioned in the text have shown that workers that are in close proximity to each other are more likely to __________. catch a cold date each other get on each other's nerves have greater understanding, tolerance, and trust for one another play practical jokes on each other

have greater understanding, tolerance, and trust for one another

Capacity planning decisions is a three step process; what are the three steps? identify capacity requirements, develop capacity alternatives, and evaluate capacity alternatives identify capacity requirements, develop capacity events, and evaluate capacity alternatives identify expected value, develop capacity alternatives, and evaluate capacity alternatives identify capacity requirements, develop capacity alternatives, and evaluate decision tree plan capacity requirements, develop location alternatives, and evaluate location finances

identify capacity requirements, develop capacity alternatives, and evaluate capacity alternatives

Which of the following is not a "greening" requirement for both suppliers and distributors? carbon emission footprint reduction increased transportation costs use of sustainable farming agreeing not to use specified materials use or nonuse of specific technologies

increased transportation costs

One outcome of a U-shaped cell manufacturing layouts is increased labor per hour cost for higher skilled workers decreased labor per hour cost for lower skilled workers improved external supplier response times increased worker satisfaction decreased worker satisfaction

increased worker satisfaction

Which of the following is not one of the four basic layout types? inverted hybrid process fixed position product

inverted

Capacity decisions at the strategic level include __________. investment in new facilities and equipment size of workforce inventory buffers day-to-day use of machines composition of the workforce

investment in new facilities and equipment

An example of an input measure of capacity is __________. labor hours number of patients per month number of pizzas per day revenues per day number of cars per shift

labor hours

According to the textbook, the larger cargo ships created the negative result of? increased per pound shipping charges increased CO2 emissions decreased operating costs longer port times increased in transition times

longer port times

Services offered by the warehouses can improve customer service by: stock piling more parts reducing the number of parts in inventory locating "off shore" to reduce costs moving goods closer to the customer using TL size loads only

moving goods closer to the customer

Disadvantages of globalization include __________. use of cheap labor in certain countries increased stigma due to locating factories overseas reduction of trade barriers increased sales in foreign markets political risks for countries with unstable governments

political risks for countries with unstable governments

Which of the following information items are not contained in decision trees? points in time when decisions are made probability of choosing decision alternatives chance event probabilities decision alternatives outcomes, such as estimated profits

probability of choosing decision alternatives

A company with a pure continuous processing system is most likely to use which layout type? inverted hybrid process fixed position product

product