Ch. 6 Video- Camp Bow Wow

a.Controlling

As a franchise operation, Camp Bow Wow requires consistency across locations, which calls most strongly for which of the following management functions? a.Controlling b.Leading c.Organizing d.Planning

b.Generating alternatives

Heidi Ganahl brings a personal approach to managerial decision making and problem solving. In which of the following stages would she employ brainstorming with employees to address an issue? a.Selecting an alternative b.Generating alternatives c.Implementing the solution d.Identifying the problem or opportunity

c.entrepreneurial.

Heidi Ganahl describes herself as visionary, goal-oriented, and having lofty ambitions for the brand and the company. Based on these terms, her type of leadership can best be described as: a.administrative. b.autocratic. c.entrepreneurial. d.participative. Skip

b.Conceptual skills

To build a business for the future requires the ability to think in abstract terms and to see "the big picture" to keep everyone on track toward fulfilling it. This best describes which of the following management skills? a.Analytic skills b.Conceptual skills c.Interpersonal skills d.Technical skills

c.Strategic planning

When Heidi Ganahl first started out with Camp Bow Wow, she spent a lot of time "micromanaging" things, but as time went by, she spent more of her focus on which aspect of management functions? a.Establishing goals and objectives b.Organizing c.Strategic planning d.Controlling Replay