CH 7: Positive organizational behavior

Positive organizational behavior

A purposefully positive approach to managing the behavior of individuals, groups and organizations Focuses on positive human characteristics that can be measured developed and effectively managed for performance improvement

Temperance

A shared belief in showing restraint and control when faced with temptation and provocation

Restorative justice

A shared belief in the importance of resolving conflict multilaterally through the inclusion of victims offenders, and all other stakeholders

Compassion

A shared value that drives people to help others who are suffering

The 10 most frequent positive emotions

joy, gratitude, serenity, interest, hope, pride, amusement, inspiration, awe, love

Positive psychological capital

possess considerable hope, efficacy, resilience, and optimism

Upward spirals of positivity

where your positive behaviors, feelings, and attitudes feed your own and those of others in a continual, reinforcing process

To have hope you need to have a goal in the determination to achieve it will power. You also need to see one or more pads to achieve your goal, even when faced with adversity way power.

T

Practicing mindfulness helps you to focus your mind on productive activities while constraining counterproductive thinking and mind wandering

T

Signatures drinks can be developed

T

The amplifying effect result in upward spiral of positivity

True

You cannot remedy a negative experience by simply adding a positive one, it's not one for one

True

In organizations typified, by Creed, selfishness, and a single-minded focus on winning what is the ultimate measure of success?

Wealth

Virtuous Leadership

What individuals and organizations aspire to be when they are at their very best

Optimist view successes as due to their personal causes. A negative events to temporary external ones because they are realistic and flexible.

T

Optimus are both realistic and flexible

T

PERMA is the most important outcome from the process of positivity

T

Positive relationships are a strong contributor to our well-being that but for us from stressors, and enable us to get things done. The fuel they giving and receiving of social support.

T

Practicing short, meditative techniques, reduces stress and negative emotions and increases emotional regulation, task, performance, and memory

T

Signature strengths are a subset, typically 3 to 7 for most individuals, of a larger collection of 24 character strengths

T

Your perspective about how to overcome challenges is broadened by positive emotions

T

The amplifying effect is often conveyed via positive emotions and social capital, your relationships, and net work

True

Organizational practices

the procedures, policies, practices, routines, and rules that organizations use to get things done

What are the five elements of Flourishing?

PERMA Positive emotions. Engagement Relationships Meaning Achievement

What are traits an individual differences that underlie virtuous leader ship?

Greater good. Trust. Integrity. Forgiveness

What are the components of positive psychological capital?

Hope. Efficacy Resiliency. Optimism

Key sets of practices that impact organizational climate are

Human resources practices and policies. Support programs. Training programs

How can you build meaning in your life?

Identify activities you love doing. Find a way to build your natural strengths into your personal and work life. Go out and help someone.

What positive outcomes can occur with greater efficacy?

Improved confidence. Enhance positive look. Increased effectiveness

Efficacy

Influences how you deal with challenges and opportunities. Impacts how you perceive the world

Mindfulness benefits

Less rumination. Reduced stress. Improved memory. Better focus. Self-awareness Greater interpersonal effectiveness and satisfaction

How can you transform, ordinary interactions into high-quality connections?

Make someone the only person in the room Support. Gift trust Goof off

Positive deviance

Notable performance that greatly goes beyond expectations in positive ways

Prosocial behaviors

Positive acts performed without the expectation of anything in return

A very cohesive sales team that achieved much higher sales than expected in a much shorter time Period Would be an example of

Positive deviance

broaden-and-build theory of positive emotions

Positive emotions broaden our attention, and make us more open to experience

Signature strengths

Positive human traits, that influence, thoughts, feelings, and behaviors, and provide a sense of fulfillment and meaning

Buffering effect

Positive practices and resources, reduce the impact of negative events and stressors

Amplifying effect

Positive practices from one individual result in additional positive practices by others, which spurred positivity and others, which generate other positive outcomes

Emotions are short-lived

T

Positive outcomes are generated through three processes

The amplifying effect. The buffering effect. The positivity effect

Positivity effect

The attraction of all living systems towards positive energy, and away from negative energy, or toward that which is life-giving, and away from that which is life depleting

Mindfulness

The awareness that emerges through purposefully focusing your attention in order to fully experience an interaction

Forgiveness

The capacity to foster collective abandonment of justified resentment, bitterness and blame and instead it is the adoption of positive forward looking approaches in response to harm or damage

Well being

The combined impact of five elements of flourishing

Intentions

The endpoint or goal you want to achieve. They drive your behavior.

What determines how likely you are to reap the benefits of positive emotions and positive OB?

The relative frequency of your positive to negative emotions

Meaningfulness

The sense of belonging to, and serving something that you believe is bigger than the self

Flow

The state of being completely involved in an activity for its own sake

What are the three key sets of organizational practices that shape organizational climate?

Training Support programs. Human resource, practices programs, and policies

Negative emotions can motivate you to try harder and improve, and they can also protect you against harmful situations and communicate to others your need for help or support

True

Organizations using positive practices are more likely to create an atmosphere of positive energy, which in turn fuels performance

True

Positive OB focuses on creating exceptionally positive inputs processes and outcomes at all levels in the organizing framework

True

Positive businesses do well by being profitable and performing at a high-level, but they also do good by making the well-being of their employees and other stakeholders a priority

True

Positive emotions tend to broaden your mind, set and allow you to consider new different in possibly better alternatives when trying to solve a problem

True

The combined impact of positive emotions, engagement, relationships, meaning and achievement is well-being

T

The goal of practicing mindfulness is to help you become more calm and collected in all circumstances

T

Exceptionally positive

Above and beyond expectations more than making the grade. This level of achievement is referred to as positive deviance.

Optimist

Often attribute success to personal permanent and pervasive causes a negative events to external temporary and situational specific ones

Positive emotions have desirable effects on

Organizational commitment. Creativity. Decision-making. Intentions to quit. Performance Stress

Positive OB practices that foster positive deviance in employees

Provide decision-making discretion. Share information. Minimize incivility. Provide feedback

What are two flexible and important positive individual differences?

Psychological capital Signature strengths

Enhanced, self-esteem, self efficacy, and mastery are a result of pursuing achievement

T

Flourishing represents the extent to which our lives contain PERMA

T

Flow is a positive state because our well-being benefits from our deep attention to and engagement with an activity

T

Social support

Amount of perceived helpfulness we derive from social relationships.

Hope

Believing the future will be better than the present, and you have some power to make it happen

Resilience

Capacity to consistently bounce back from adversity, and to sustain yourself when confronted with challenges

Strategies to increase your positive experiences and decrease your negative ones

Create high-quality connections. Cultivate kindness. Develop distractions. Dispute negative self talk and thoughts

Today mindfulness is used to improve which of the following outcomes?

Emotional. Cognitive. Physical

Organizational climate

Employees shared perceptions of organizational policies, practices procedures, and routines Reflects employees beliefs about what they see going on at work and what is happening to them

Four types of social support

Esteem support. Informational support. Social companionship Instrumental support

How does resiliency get its power?

Resilient people are open to new experiences flexible to changing demands and emotionally stable when confronted with adversity

Global organizational values that are supported, endorsed and shared by all that are essential for promoting positive organizational behavior include

Restorative justice. Compassion Temperance

Positive emotions, help you build resources in the form of

Social relationships that are supportive, fulfilling, and lasting. Psychological well-being that leads to personal growth meaningful goals and self acceptance. Physical well-being in the form of lower stress and a healthy heart

By making your goals, smart and formulating effective action plans, you can build your level of hope which will boost your goal, commitment, and success

T

What are the two main components of hope?

Will power and we power