Ch.2 Communication and culture

Baseball, apple pie, and the bald eagle are all symbols of ____ culture.

American

Believing that ___ is characteristic of low-power-distance cultures.

all men and women are equal

A lack of certainty of what to say or how to act in a social situation is called

ambiguity

"Kicking the bucket" is an example of

an idiom

Which of the following is a value of individualistic cultures?

being oneself

Communicating with cultural awareness requires

being open-minded about cultural differences

Knowledge about how idioms, jargon, and gestures differ from society to society

can help you improve the effectiveness of intercultural communication

Ambiguity is defined as a lack of

certainty

The name for a group of people who share values, customs, and norms related to mutual intrest, not nationality, is

co-culture

Like cultures, smaller groups called ______ develop distinctive symbols, language, values, and norms.

co-cultures

Communication ___ are verbal and nonverbal behavior whos meanings are often understood only by people from the same culture.

codes

People in ___ cultures place high value on duty and loyalty.

collectivistic

Which of the following refers to verbal and nonverbal behaviors whose meaning are often understood only by people from the same culture?

communication codes

The diffrence between low- and high-___ cultures is primarily found in how directly or indirectly members express themselves in language.

context

The term "_____" describes the totality of learned, shared ideas that distinguish one group of people from another.

culture

The diffeence between masculine and feminine cultures is the degree to which a culture

differentiates sex-specific roles

High- and low-context cultures differ in the

directness of their language

Which of the following is not a component of cultures and co-cultures?

ethnicity

Which of the following specifically refers to the perception of an individual's ancestry or heritage?

ethnicity

Culture affects communication through all of the following except

ethnocentric distance

Good communicators know that ambiguity is not normal when they interact with people from another culture

false

One's ethnicity is directly related to one's culture.

false

A culture that believes that political power should be concentrated in a royal family or a ruling political party is called a(n) ___ culture.

high-power-distance

Power is not distributed evenly in ___ cultures

high-power-distance

Every culture has its own symbols that stand for ____ that are important in that culture.

ideas

A phrase whose meaning is purely figurative is a(n)

idiom

Groups with whom you identify are called

in-groups

The technical medical terminology physicians use to communicate among themselves about medical conditions and treatment is known as

jargon

Systems of written and spoken communication are known as

language

What feature of culture ensures that ideas are passed down from one generation to the next?

language

The belief that no one is inherently better than anyone else is an example of a ___ culture

low-power-distance

Cultures that are ___ value ambition, achievement, the acquisition of material goods, and gener specific roles; whereas those that are ___ value nurturing, the quality of life, and service to others.

masculine; feminine

Being aware of how behaviors and ways of thinking differ between cultures is called

mindfulness

A___ orientation towards time treats time as a valuable commodity, as in "Time is money".

monochronic

Swiss. German, and U.S. societies are examples of ___ cultures, which view time as valuable.

monochronic

The common components of cultures are symbols, language, values, and

norms

The rules or expectations that guide people's behavior in a culture are known as

norms

___ are rules or expectations that guide people's behavior in a culture.

norms

Groups you see as different from yourself are called

out-groups

Your co-culture is not based on

shared nationality

Culture can affect the way people communicate even without their recognizing it.

true

Diffrences, including views about masculinity and femininity, power distance, and orientation toward time, influence how people from diffrent cultures communicate with one another.

true

The tendency to avoid unfamiliar and uncomfortable situations is known as ___ avoidance.

uncertainty

A culture judges goodness, desirability, or beauty through

values

Individual choice, democracy, and material comfort are all cultural ___ of the United states.

values

Which of the following is not an element needed for communicating with cultural awareness?

visiting another country

Which of the following is NOT a culturally universal idea or experience?

withholding from sharing gossip

Which of the following are types of communication codes that tend to differ significantly from society to society?

-jargon -gestures -idioms

Which of the following statements about jargon are correct?

-jargon may not be understood by persons outside the co-culture that uses it. -jargon is language with technical meaning -jargon is intended for understanding by people within a given co-culture

Which of the following are ways to be open-minded about cultural diffrences?

-striving to become aware of how your culture is diffrent from another culture -avoiding the urge to judge diffrences in a negative light

Which of the following are often adopted by co-cultured to distinguish their members from outsiders?

-values -language -norms

Ambiguity is part of intercultural communication, and it offers a chance to learn which of the following about a different culture?

-values -traditions

Which of the following are shared components of a given culture?

-values -symbols -language

Which of the following have highly individualistic cultures?

-Australia -Canada -Great Britain

Which of the following countries have collectivistic culture?

-Korea -Japan

Which of the following statements best describes how culture influences communication?

-a person may not be aware that culture is influencing his or her own communication -everyone has cultural traits and biases that affect communication

Which of the following help people communicate with cultural awareness?

-being open-minded -being able to adapt to others -knowing different communication codes

Which of the following are culturally universal experiences.

-experiencing pride and shame -sharing gossip -valuing loyalty -distinguish right and wrong

Which of the following statements about mindfulness are true?

It is required to communicate effectively with people from other cultures.

Which of the following best exemplifies uncertainty avoidance?

Mahnoosh declines a dinner invitation at a Korean restaurant because he has never eaten Korean food before.