CH9

Which of the following is a TRUE statement regarding the stages of group development?

A group that fully evolves through the four stages of development usually is productive.

A new product development team is an example of which type of group?

Affinity

A group of department managers who meet periodically to establish corporate policy is an example of which type of group?

Command

Which of the following is a formal group?

Command

In which stage of group development do members develop norms of behavior?

Communication and decision making

Which of the following is one of the four basic factors that affect group performance?

Composition

In which stage is the group considered to be mature?

Control and organization

Which of the following is the final stage of group development?

Control and organization

A motorcycle riding club that meets outside of the organization an example of which type of group?

Interest

____ are informal and organized around a particular activity.

Interest groups

What will typically happen in the first phase of group dynamics?

The reasons for forming the group determine the type of group

Norms are

a standard against which the appropriateness of a behavior is judged.

All of the following are true of large groups EXCEPT large groups

do not set many rules or regulations.

The definition of groups presented in your text omits any requirement of

group goals.

Intergroup interactions are affected by all of the following EXCEPT

group norms.

When cohesiveness is ____ and norms are ____ compatible with organizational goals, productivity is the highest.

high; highly

The concept of ____ is essential to the definition of groups presented in your text.

interaction

The audience at an Oprah Winfrey talk show is an example of a(n) ____ group.

interest

All of the following are true regarding social loafing EXCEPT

it is often a problem in very small groups.

Which of the following is a type of informal group?

Friendship

____ are informal and relatively permanent.

Friendship groups

Which of the following includes conditions conducive to groupthink?

Group cohesiveness, leader's promotion of personal preferences, insulation from expert opinions

____ cohesive groups will not necessarily be more productive in an organizational sense than groups with ____ cohesiveness.

Highly; low

Which of the following is NOT a stage of group development?

Leadership and norm making

Which of the following is not one of the purposes of norms?

Norms regulate group members' thoughts and feelings.

Which of these are usually temporary and are established to solve a particular problem?

Task groups

The organizational setting can enhance group interaction through

all of these.

The group members express their views more openly in the ____ stage of group development.

communication and decision making

A homogeneous group is likely to be most productive in situations where all of the following apply EXCEPT:

creativity is required.

A group is homogeneous if

members are similar in one or several ways that are critical to the work of the group.

Brainstorming includes all of the following EXCEPT

members privately vote on ideas.

All of the following are used in the nominal group technique of decision-making EXCEPT

members publicly vote on the preferred idea.

All of the following are symptoms of groupthink EXCEPT

polarization that affects group decision-making.

All of the following are a result of interpersonal behaviors in organizations EXCEPT

post-decision dissonance.

All of the following are features of group discussion that contribute to group polarization EXCEPT

task uncertainty can be impacted by the decision.

The Delphi technique is designed for use by groups

that do not meet face-to-face.

Group norms result from a combination of all of the following, EXCEPT

the size of the group.

The prescriptions that managers can use to reduce the probability of groupthink in group decision making include all of the following EXCEPT

total group prescriptions.

The size or number of people that constitute a group is

two or more.

Group composition is

usually described in terms of the homogeneity or heterogeneity of group members.