Chapter 10 Communication

A major disadvantage to small groups is that they stifle creativity. True False

False

Effective group members should only fill roles that are of interest to them and compatible with their strengths. True False

False

Groupthink occurs when all members of the group are thinking freely, independently, and creatively. True False

False

Primary tension is uncertainty during the conflict phase in a decision-making process. True False

False

____ theory suggests that leaders can acquire communication skills and leadership behaviors over time. Trait Functional Style Transformational leadership

Functional

Which of the following is NOT a disadvantage to working in groups? Group work can be time-consuming. Groups can silence divergent opinions. Group members rarely pull equal weight. Groups can become too close and become distracted.

Group members rarely pull equal weight.

_____ describe the shared expectations group members have regarding each individual's communication behavior in the group. Group roles Group styles Task roles Task management

Group roles

_____ is an influence relationship among leaders and followers who intend changes and outcomes that reflect their shared purposes.

Leadership

____ groups are groups that provide us with a sense of belonging and affection.

Primary

Alcoholics Anonymous is a type of _____ group that meets to provide a safe space for people to achieve goals.

Secondary/Support

___ communication is communication that is purpose-driven.

Strategic

Which of the following is NOT a component of small group communication? They include a small number of people. They share common goals. They are generally unconnected. They coordinate their behavior.

They are generally unconnected.

____ theory suggests that leaders are born with natural communication skills, personality characteristics, and physical characteristics that enable them to be better leaders. Trait Functional Style None of the above

Trait

Students who work in small groups perform at higher intellectual levels. True False

True

In the _____ phase of decision-making, the group has worked through primary and secondary tensions, and expresses a cooperative attitude.

emergence