Chapter 10 Quiz

Makbule oversees the second shift production team at Binghampton Widgets. He is currently scheduling individual performance meetings with his 12 employees. After comparing performance grades for each employee, he decides that his top two employees will be promoted, and his bottom two employees will be put on performance improvement plans. Which type of system is Makbule most likely using?

forced ranking system

Brown Manufacturing pays quarterly bonuses to all employees whenever they can find unique methods to reduce overhead and/or if they surpass specific productivity thresholds. Brown Manufacturing is most likely using a ________ program.

gainsharing

Aston's supervisor stops him on his way back from break and tells him that he has done an amazing job at improving his quality over the past two weeks. The conversation can be best described as a(n) ________ appraisal.

informal

The leadership team at Hectare Farm Implement is meeting to discuss an expected decrease in demand during the winter months. They determine that they need to reduce staff until demand increases in the spring. Which of the following means of staff reduction would be most appropriate in this situation?

layoff

Ender has hired a vendor to recruit candidates for his open Production Manager position. The vendor asks Ender to provide the minimum qualifications that candidates will need to have to be successful in the position. Which of the following describes Ender's best course of action?

He should complete a job specification.

Ernesto's wife was injured in a serious car accident.

FMLA would allow Ernesto to take up to 12 weeks of unpaid leave.

Rhian believes he was unfairly passed over for a promotion, so he meets with his union steward to complain. The steward meets with management, but they refuse to make any changes. Which of the following would most likely occur if Rhian decides to push the issue further?

The steward would submit the issue for mediation.

Nia recently received her MBA. Her employer wants to groom her for a future senior leadership role with the company by helping her to understand the entire organization. Which of the following options would be the most appropriate form of training for Nia?

a rotation through different roles and departments

The Summer Retreat Travel Agency needs to hire a new booking agent. The hiring manager wants to save costs, while still moving very quickly to fill the position. Which of the following represents the best course of action?

complete an internal job posting

Madilene is a line worker at Trustee Parts. Her supervisor has asked her out on a date and promised to give her a promotion with a pay increase if she agrees. This situation best describes an example of

quid pro quo harassment

Union leaders recently held a meeting to review a proposed contract with SEG Company. At the end of the meeting, the members voted to ratify the contract. What would be the next step in the collective bargaining process?

signing the new labor-management contract

Augmented Seed Supply has a large complex of farms where it tests its seeds. It has a small team of drivers who run the tractors and combines used in the fields. Last week the company hired a new driver and enrolled her in vestibule training. Which of the following best describes the training this driver will receive?

tractor driving training done in a simulated environment