Chapter 103.5
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Industry statistics indicate that satisfied clients will usually refer how many new clients?
3
Adding the clients service total and retail total for one visit will achieve which of the following results?
Average ticket
Important information about the client, combined with the financial value of a client, is referred to as the:
Client profile
A client profile is a composite of market statistics that can be used to identify the general characteristics of individuals
Within that market
According to statistics, how often does the average loyal client visit a salon ?
Every 6 weeks
