chapter 11

all of the following are examples of machine learning EXCEPT:

CAD systems

which of the following statements about an ECM system is NOT true?

ECM systems only enable users to access internal sources of information

specialized systems that enables scientists and engineers to create and discover new knowledge for a company called:

KWS

a MOOC is:

a type of online course

which of the following is NOT a major benefit of expert systems?

ability to scale to deal with very large data sets

which of the following is the first value-adding step of information system activities in the knowledge management value chain?

acquire

which of the following is an intelligent personal assistant

amazons alexa

genetic algorithm:

are a form of machine learning

GumGum;'s system relies on which of the following?

computer vision systems

MOOCs are designed to serve a limited number of participants.

false

all of the following are intangible assets of a firm EXCEPT its:

information technology

a chatbot is an example of which of the following?

intelligent agent

a key problem in managing knowledge is the creation of a _____ to organize the information into meaningful categories.

taxonomy

All of the following are typical components or capabilities of an ECM system EXCEPT:

artifical intelligence tools

which of the following would NOT be considered semistructured knowledge?

corporate annual report

which of the following has a hidden layer that processes inputs?

neural network

which of the following statements about robotics is NOT true?

robotics does not require programming but instead relies solely on AI

expert systems use real-time data to guide their deicisions.

salse

what is the second value-adding step in information system activities in the knowledge management value chain?

store

_____knowledge exists in formal documents, as well as in formal rules that ogranizations derive by observing experts and their decisons-making behaviors.

structured

CAD and virtual reality are both types of KWS.

true

the test defines ____ as flows of events or transactions captured by an organization's systems

data

an expert system would bbe an appropriate application for making decisions for all of the following EXCEPT:

a recommender systems

an inference engine is:

a strategy used to search through an expert system's collection of rules and formulate conclusions

AI applications are used by search engines and social networks to target ads.

true

the seminal research effort often referred to as "the cat paper" involved which of the following?

unsupervised learning

which of the following seeks to enhance human perception by combining a love direct view of the physical world with computer-generated images?

augmented reality

apple's siri application is an example of which of the following?

intelligent agent

software programs that work withoutdirect human intervention to carry out specific tasks for individual users, business processes, or software applications, are called:

intelligent agents

which of the following statements about 3-D printing is NOT true?

it often results in wasted materials

what is meant by the statement "knowledge is sticky'?

knowledge is hard to move

which of the following statements about knowledge is NOT true?

knowledge is not subject to network effects

which of the following statements is NOT an accurate description of the importance of knowledge to a firm?

knowledge is subject to the law of diminishing returns

which of the following is NOT one of the main four dimensions of knowledge described in the chapter?

knowledge is timeless

which of the following statements best describes the relationship between collaboration and knowledge management?

knowledge that cannot be communicated and shared with other is in nearly useless

which of the following statements about machine learning is NOT true?

machine learning is based on computer code that reflects rules underlying an expert's understanding

unsupervised machine learning involves:

programs that can "teach themselves" without human intervention.

VR systems:

sometimes require the user to don special clothing, headgear, or equipment

in an expert system, the set of rules that models human knowledge is called:

the knowledge base

which of the following is NOT true about the evolution of AI technologies?

there have been many fundamental conceptual bbreakthrough in AI during the last decade

deep learning neural netwprks are used almost exclusively for pattern detection on unlabled data.

true

knowledge is conditional.

true

the yellow firs-down markers shown on televised football games are examples of AR.

true

todays 3-D printers can create objects out of human cartilage.

true

which of the following types of systems enables organizations to digitize, index, and tag structured and instructured knowledge and docuements according to a coherent framework?

ECM

which of the following statements about natural language processing (NLP) is NOT true?

NLP relies on the use of an expert system

coca-cola uses a _____ in order to classify, store and distribute all the images of the brand.

digital asset management system

all of the following are considered to be knowledge workers EXCEPT:

executives

document management systems are essentially large databases.

true

which of the following statements abbout augment reality is NOT true?

augmented reality is a method of orgnaizing expert system knowledge into chunks

some commentators believe which of the following comes closest to the "Grand Vision" of AI?

deep learning networks

an expert system cannot consider multiple rules at the same time.

false

experts systems work by applying a set of decision cases against a knowledge base, both of which are extracted from human experts.

false

knowledge workers include all of a company's workers who are tasked with managing or creating knowledge, from top-level scientists to clerical and data workers.

false

neural network applications explain why they arrive at a particular solution.

false

which of the following statements about genetic algorithms is NOT true?

genetic algorithm discover knowledge by using hardware and software that parallel the processing patterns of the biological or human brain

a ____ is a type of intelligent technique that finds patterns and relationships in massive data sets too large for a human to analyze.

neural network

the set of business processes, culture, and behavior required to obtain value from investments in information systems is one type of:

organizational and management capital

changing organizational behavior by sensing and responding to new experience and knowledge is called:

organizational learning

the test defines ____ as expertise of organizational members that has not been formally documented.

tacit knowledge

which of the following statments about neural networks is NOT true?

the strength of the connections between neurons in a neural network cannot bbe altered

supervised machine learning involves:

training a system by provding specific examples of desired inputs and outputs identified by humans in advance.

3-D printers can produce fully functioning components, such as working bbatteries and LEDs.

true

according to experts, at least 80 percent for an organization's business content is semistructured or unstructured.

true

expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.

true

facebaook's deepface is an example of a computer vision system.

true

knowledge work systems require strong links to external knowledge bbases.

true

some intelligent agent systems are capable of learning from experience and adjusting their bbehavior.

true

neutral networks:

use Learning Rules to identify the optimal path through the network

deep learning networks:

use mulitple layers of neural networks to detect patterns in input data

which of the following involves where, when, and how to apply knowledge?

wisdom

which of the following would NOT be classified as a KWS?

expert system

neural networks are not well-suited for diagnostic systems in medicine.

false

semistructured information is all of the knoweldge in a firm that resides in the heads of experienced employees.

false

the impacts of knowledge-based investments are easy to measure.

false

babies have a huge computational advantage over even the biggest machine language research systems.

true

informal social networks of professionals and employees within and outside the firm who have similar work-related activities and interests are called communities of:

practice

which of the following provides tools for the management, delivery, tracking, and assessment of various types of employee learning?

LMS

you are advising a video production company on the best type of knowledge management system to help them archive digital video and sound clips. which of the following will best suit their needs?

digital asset management system

CAD workstations:

enables designed specification for tooling and manufacturing processes to be easily tested and changed

which of the following are the three major types of knowledge management systems?

enterprise-wide knowledge management systems, KWS, and intelligent technique

which of the following statements about expert systems is NOT true?

expert system development has grown rapidly in the last decade

one apt slogan of the knowledge management field is "Effective knowledge management is 80 orecent technological and 20 percent managerial and organizational."

false

which of the following best describes a difference between neural networks and genetic algorithms?

genetic algorithms ar eused to evaluate alternative solutions to problems, whereas neural netowrks are used to discover patterns in data

COPs can make it easier for people to reuse knowledge.

true