Chapter 11 Information Systems

Which of the following seeksto enhance humanperception by combining alive direct view of thephysical world withcomputer-generated images?

Augmented reality

The text defines ____ as a flow of events or transactions captured by an organization's systems

B. Data

Which of the following statements about knowledge is not true?

C. Knowledge is not subject to network effects

Unsupervised machine learning involves

C. Programs that teach themselves without human intervention

All of the following are considered to be knowledge workers except

Executives

Which of the following would not be classified as a KWS?

Expert System

One apt slogan of the knowledge management field is "Effective knowledge management is 80 percent technological and 20 percent managerial and organizational.

FALSE: it is 20% technological and 80% managerial and organizational

Which of the following statements about genetic algorithms is not true?

Genetic algorithms discover knowledge by using hardware and software that parallel the processing patterns of the biological human brain

All of the following are intangible assets of a firm except its

Information technology

Apple's Siri application isan example of which of thefollowing?

Intelligent Agent

Specialized systems thatenable scientists andengineers to create anddiscover new knowledge fora company are called

KWS Knowledge Work Stations

Which of the following statements does not accurately describe the importance of knowledge to a firm?

Knowledge is subject to the law of diminishing return

Which of the following provides tools for the management, delivery, tracking, and assessment of various types of employee learning?

LMS Learning Management System

Which of the following has a hidden layer that processes inputs

Neural Network

Name 3 of the 7 AI systems

Neural Network Genetic Algorithm Expert Systems

A key problem in managing knowledge is the creation of (n) ________ to organize the information into meaningful categories.

Taxonomy

Which of the following is not true about the evolution of AI technologies

There have been many fundamental conceptual breakthroughs in AI during the last decade

Neural Networks

Use learning rules to identify the oprimal path through the network

Genetic algorithms

are a form of machine learning

Which of the following best describes a difference between neural networks and genetic algorithms

c. Genetic algorithms are used to evaluate alternative solutions to problems whereas neural networks are used to discover patterns.

informal social networks of professionals and employees within and outside the firm who have similar work-related activities and interests are called communities of

communities of practice

Dimensions of knowledge

firm asset- intangible asset has a location- "sticky" hard to move situational- conditional and contextual has different forms- tacit or explicit

Software programs that work without direct human intervention are called

intelligent agents

Which of the following is not one of the main four dimensions of knowledge described in the chapter?

knowledge is timeless

What ways can firms acquire new knowledge

machine learning (neural networks, genetic systems, etc.) and knowledge workstations

A ___ is a type of intelligent technique that finds patterns and relationships in massive data sets

neural network

Changing organizational behavior by sensing and responding to new experience and knowledge is called:

organizational learning

Organizational and management capital

set of business processes, culture, and behavior to obtain value from IS investments

What is the second value-adding step in informationsystem activities in theknowledge managementvalue chain?

store (acquire, store, disseminate, apply)

The text defines ____ as expertise of organizational members that has not been documented

tacit knowledge

Which of the following are the three major types of management systems

Enterprise-wide knowledge management systems, KWS, and intelligent techniques

Knowledge Value Chain

Acquire, store, disseminate, apply

Which of the following is an intelligent personal assistant

Amazon's Alexa

Which of the following involves where when and how to apply knowledge

B. Wisdom

Supervised machine learning involves

B. training a system by providing specific examples of desired inputs and outputs identified by humans in advance

All of the following are typical components or capabilities of an ECM system except

E. artificial intelligence tools

Which of the following types of systems enables organizations to digitize, index, and tag structured and unstructured knowledge and documents according to a coherent framework?

ECM Enterprise Content Management

Which of the following statements about an ECM system is not true?

ECM systems only enable users to access internal sources of information.

Which of the following statements about machine learning is not true

E. Machine learning is based on computer code that reflects rules underlying an expert's understanding (false because AI is not programmed by a person)