Chapter 11 Leadership

Linda is viewed by her colleagues as someone who makes productive contributions through talent, knowledge, and good work habits, but she is sometimes hard to work with because of her communication style. Based on the Level 5 leadership spectrum, Linda would be placed in which category? a. Level 1: Highly capable individual b. Level 2: Contributing team member c. Level 3: Competent manager d. Level 4: Effective leader e. Level 5: Level 5 executive

a. Level 1: Highly capable individual

Andy's subordinates say that they love working for Andy because he inspires them to not only believe in the organization but to believe in their own potential as well. Based on this example, Andy can best be described as what type of leader? a. Transformational b. Servant c. Authentic d. Transactional e. Interactive

a. Transformational

The less effective leaders, in the University of Michigan studies, were called a. job-centered leaders. b. employee-centered leaders. c. initiating structure. d. consideration. e. impoverished management.

a. job-centered leaders.

A(n)____ leader works to fulfill subordinated needs and goals as well as to achieve the organization's larger mission. a. servant b. transactional c. transformational d. charismatic e. interactive

a. servant

The ____ leader is distinguished by his/her ability to bring about organizational change. a. transformational b. participative c. charismatic d. achievement-oriented e. people-oriented leader

a. transformational

"A fire that ignites followers" is used to describe which leadership characteristic? a. Vision b. Charisma c. Service d. Tenacity e. Authority

b. Charisma

Beth, a middle manager at Heather's Handbags, uses threats and punishments as ways of influencing the behavior of his subordinates. Which of the following sources of power is Beth relying on? a. Reward power b. Coercive power c. Expert power d. Referent power e. Personal power

b. Coercive power

Which of the following is NOT a valid component of authentic leadership? a. Pursues purpose with passion b. Isolates self from others c. Leads with the heart as well as the head d. Demonstrates self-discipline e. Practices solid values

b. Isolates self from others

____ is the ability to influence people toward the attainment of organizational goals. a. Motivation b. Leadership c. Persuasion d. Commitment e. Organizational citizenship

b. Leadership

The Michigan researchers used the term ____ for leaders who established high performance goals and displayed supportive behavior toward subordinates. a. job-centered leaders b. employee-centered leaders c. initiating structure d. consideration e. impoverished management

b. employee-centered leaders

Ian does not have much of a relationship with his subordinates. They feel obligated to do as he says because he's the boss. This is an example of a. referent power. b. legitimate power. c. coercive power. d. reward power. e. expert power.

b. legitimate power.

In situations of ____, according to Fiedler, relationship-oriented leaders are more effective. a. high favorability b. moderate favorability c. high unfavorability d. no favorability e. none of these

b. moderate favorability

A ____ is a situational variable that makes a leadership style unnecessary or redundant. a. neutralizer b. substitute c. contingency d. transaction e. transformation

b. substitute

In general, research has found a(n) ____ relationship between personal traits and leader success. a. strong b. weak c. positive d. negative e. inverse

b. weak

According to research, ____ typically score higher on social and emotional skills. a. level 5 leaders b. women c. postheroic leaders d. men e. minorities

b. women

Self-confidence, honesty and integrity, and the desire to lead, are all components of which personal characteristic of leaders? a. Physical characteristics b. Intelligence and Ability c. Personality d. Social Characteristics e. Social Background

c. Personality

According to the situational theory of Hersey and Blanchard, which of the following leader styles matches up best with low readiness subordinates? a. Delegating style b. Selling style c. Telling style d. Participating style e. None of these

c. Telling style

The Leadership Grid used the two leader behaviors which were called a. employee-centered and job centered. b. consideration and initiating structure. c. concern for people and concern for production. d. relationship-oriented and task-oriented. e. employee-oriented and relationship oriented.

c. concern for people and concern for production.

Researchers at the Ohio State University identified two major behaviors called a. commitment and consideration. b. commitment and initiation. c. consideration and initiating structure. d. initiating structure and commitment. e. consideration and concern for people.

c. consideration and initiating structure.

The early research on leadership traits was referred to as the a. contingency theory of leadership. b. path-goal theory of leadership. c. great man approach. d. situational theory of leadership. e. behavioral approach.

c. great man approach.

Leadership is reciprocal, according to your text. This means a. it is dynamic. b. it is a problem-solving activity. c. it occurs between people. d. redundant. e. it always creates conflict.

c. it occurs between people.

Charismatic leaders are often ____ than transactional leaders. a. less emotional b. more predictable c. less predictable d. more directive e. none of these

c. less predictable

Referent power depends on the leader's a. formal title. b. position in the hierarchy. c. personal characteristics. d. salary. e. reward power.

c. personal characteristics.

Fiedler used all of the following to describe how leaders fit the situation EXCEPT a. leader-member relations. b. task structure. c. personal power. d. leader position power. e. all of these were used by Fiedler to describe the situation.

c. personal power.

Candice uses praise, letters of support, and pats on the back as ways of influencing her subordinate's behaviors. All of these actions are highly valued by the work group. This is an example of a. coercive power. b. legitimate power. c. reward power. d. expert power. e. referent power.

c. reward power.

Which of the following is the power coming from a formal management position in the organization? a. Referent power b. Coercive power c. Reward power d. Legitimate power e. Expert power

d. Legitimate power

When leaders influence others through the exchange of benefits or favors, which influence tactic is being used? a. Develop allies b. Use rational persuasion c. Make people like you d. Rule of reciprocity e. Reward behaviors

d. Rule of reciprocity

Sandra views herself as a tough but fair supervisor. She gives explicit directions to her subordinates about how tasks should be accomplished, but is not always approachable when they come to her with questions. Her employees sometimes feel that she is too gruff and impersonal. Which category on the situational leadership grid does Sandra fit into? a. Following style b. Delegating style c. Participating style d. Telling style e. Selling style

d. Telling style

The seven interpersonal influence tactics for leaders include all of the following EXCEPT: a. use rational persuasion. b. rely on the rule of reciprocity. c. develop allies. d. do not worry about people liking you. e. reward the behaviors you want.

d. do not worry about people liking you.

Two leadership styles used by Fiedler in his contingency theory were a. employee-centered and job-centered. b. consideration and initiating structure. c. concern for people and concern for production. d. relationship-oriented and task-oriented. e. employee-oriented and relations-oriented.

d. relationship-oriented and task-oriented.

According to SPOTLIGHT ON SKILLS in Chapter 11, charismatic leaders do all of the following EXCEPT a. give people a sense of mission and overall purpose b. look for the new product or service opportunities c. command respect from everyone in the department d. work alone to accomplish important tasks e. inspire loyalty to self and the organization

d. work alone to accomplish important tasks

Barry learns of a recent study on gender differences in leadership behaviors. In which area of leadership do women score more highly than men? a. Motivating others b. Fostering communication c. Producing high-quality work d. Listening to others e. All of the above

e. All of the above

At work, Sue Ellen favors a consensual and collaborative process, where influence derives from relationships rather than positions of power and formal authority. As such, she can best be viewed as what type of leader? a. Level 5 b. Servant c. Authentic d. Transformational e. Interactive

e. Interactive

The leader who builds an enduring great organization through a combination of personal humility and professional resolve is a ____ leader. a. Level 1 b. Level 2 c. Level 3 d. Level 4 e. Level 5

e. Level 5

Ricky is well loved by his co-workers at Axel Cable Inc. He is viewed as having a great deal of humility, often giving credit for successes to other members of his team. As such, Ricky would be placed in which category of the Level 5 leadership spectrum? a. Level 1: Highly capable individual b. Level 2: Contributing team member c. Level 3: Competent manager d. Level 4: Effective leader e. Level 5: Level 5 executive

e. Level 5: Level 5 executive

According to the leadership grid, _____________ means the absence of a management philosophy, where managers exert little effort toward interpersonal relationships or work accomplishment. a. solitary management b. middle-of-the-road management c. low-road management d. authority-compliance management e. impoverished management

e. impoverished management