Chapter 11 Quiz ALL 1

Which of the following teams focuses on providing recommendations and resolving issues? A. Management teams B. Work teams C. Action teams D. Parallel teams E. Project teams

Parallel teams

In the performing stage of team development, members:

Are comfortable working within their roles, and the team makes progress toward goals.

An example of a work team would be a

group of four workers making a specific part on the production line of an automobile factory

To assure a high level of goal interdependence, a team should: A. have an organizational chart. B. have high outcome interdependence. C. have a formalized mission statement. D. have explicitly assigned roles. E. have clear expectations.

have a formalized mission statement

As the level of task _ _ _ interdependence, members must spend _ _ _ amounts of time communicating and coordinating with other members to complete tasks

increases; increasing

As the level of task interdependence _____, members must spend _____ amounts of time communicating and coordinating with other members to complete tasks. A. decreases; the same B. decreases; increasing C. remains the same; increasing D. increases; decreasing E. increases; increasing

increases; increasing

Chris is frequently hostile to other team members, cynical about the goals of the team and others' engagement in the project, and sometimes disagrees and stubbornly blocks progress "just because." Chris's behavior reflects a(n) ______ role. A. team manipulation B. individualistic C. task-oriented D. power seeking E. task destructive

individualistic

In NCAA College Football, the Heisman Trophy is given to the top player, without regard to the performance of the player's team. The award could go to a player whose team does not even reach the playoffs. This award is an example of ________ interdependence.

low outcome

Tom, Dan, and Philip work in different teams at Springfield Automobiles. Tom's team ensures that all the raw materials, machinery, tools, and other production equipment are available for the employees around the clock. Any procurement needs have to be addressed to Tom, who also takes part in high-level decisions regarding the number of units to be produced, exported, and so on. Dan works as part of a team of eight members who concentrate on the day-to-day production; they also ensure the quality checks are done and inspect each other's work. Philip is the operations manager, who works for five hours in the production department and then spends the rest of his time assisting management as an internal consultant on manufacturing issues. His input is crucial in improving the production process. Tom is part of a(n) _____ team. A. action B. management C. parallel D. project E. work

management

Teams differ from groups because

members of teams have a specific task-related purpose, while groups do not

Which of the following is true of teams?

A team works interdependently over some time period to accomplish common goals related to some task-oriented purpose

Alfred, Mario, and Lydia have worked together on the same team for three years. The company has just hired a new personnel director at their facility. The new director recommends a total restructuring of all jobs, including teams. Alfred is experiencing anxiety, Lydia is angry, and Mario is relieved as they all realize they must soon disengage and ultimately separate from the team. Alfred, Mario, and Lydia are in the _____ stage of team development.

Adjourning

Which of the following best describes the group development pattern known as punctuated equilibrium?

At the midpoint of the project, members realize that their behavior pattern must change in order to complete the project on time

Which of the following statements is true?

For action teams with clear expectations, the development sequence is less applicable

Which of the following statements is true? A. Punctuated equilibrium takes place during the adjourning stage. B. All teams go through the stages of team development. C. Project teams that change their approach at the midway point of a project tend to fail. D. For action teams with clear expectations, the developmental sequence is less applicable. E. Adjourning is most significant for teams that have not been together long.

For action teams with clear expectations, the developmental sequence is less applicable

Which of the following represents the predictable sequence of stages in team development? A. Forming, storming, norming, performing, and adjourning B. Norming, forming, storming, performing, and adjourning C. Performing, forming, norming, storming, and adjourning D. Norming, forming, performing, storming, and adjourning E. Storming, norming, performing, forming, and adjourning

Forming, storming, norming, performing, and adjourning

Which of the following best describes the function of the role of an orienter in a group? A. He or she offers constructive challenges to the team's status quo. B. He or she establishes the direction for the team. C. He or she resolves differences among teammates. D. He or she praises the work of teammates. E. He or she motivates team members to work harder toward team goals.

He or she establishes the direction for the team.

Which of the following provides an example of a situation with high goal interdependence?

Larry's team has developed a mission statement within a week of its formation

Jax loves working on the new product team. Everyone is so friendly, and there is never any bitterness or conflict. Jax is sure they will come up with the most creative new product ever. Is Jax right? Why or why not? A. No. Absolutely not. Teams must have dissenters, questioners, and confrontational individuals in order to succeed. B. Maybe. As long as there are a majority of narcissists on the team. C. Yes, but only if all the team members also demonstrate high levels of neuroticism. D. Not necessarily. The team members may be so focused on creating harmony, they may endanger task accomplishment. E. Yes, of course! The absolute best makeup for a team is to have all members demonstrate high levels of agreeableness.

Not necessarily. The team members may be so focused on creating harmony, they may endanger task accomplishment.

Which of the following examples demonstrates the midway point of the punctuated equilibrium development pattern?

Phyllis and her teammates realize they need to quit messing around and get busy to meet their deadline

A team was formed to coordinate the impending ISO accreditation process for a company over a period of six months. The team members are drawn from various departments. Which of the following types of teams does this most signify? A. Action teams B. Management teams C. Work teams D. Parallel teams E. Project teams

Project teams

Member 1 → Member 2 → Member 3 → Member 4 → Output Which type of interdependence is represented by this diagram? A. Pooled B. Sequential C. Response D. Comprehensive E. Reciprocal

Sequential

Alyssa works for an engineering firm that has been hired to design and supervise the construction of a highway bridge over a major river. The bridge will be a unique design, incorporating complex designs that will likely never be duplicated. How should Alyssa deal with designing and overseeing the building of the bridge?

She should gather a group of people with a wide range of specialized talents to work on the bridge until it is completed

A musical group and a surgical team are examples of _____ teams.

action

Management teams are similar to work teams because they

are designed to be relatively permanent

The highest level of interaction and coordination among members is required in _____ interdependence.

comprehensive

________ tasks depend on the abilities of the "weakest link."

conjunctive

Tasks for which the team's performance depends on the abilities of the "weakest link" are called _____. A. additive tasks B. indicative tasks C. conjunctive tasks D. disjunctive tasks E. subjunctive tasks

conjunctive tasks

In tasks with an objectively verifiable best solution, the member who possesses the highest level of the ability relevant to the task will have the most influence on the effectiveness of the team. These types of tasks are ________ tasks.

disjunctive

Mark participated in a problem-solving quiz competition among teams. Because Mark was the most familiar with the types of problems on his quiz, his team's performance depended largely on Mark's performance. These type of task represented by the quiz competition is called a(n): A. conjunctive task. B. additive task. C. disjunctive task. D. surface-level task. E. multiplicative task.

disjunctive task

Marilyn was just hired to work at a college administration office. She is not exactly sure what she is supposed to be doing or who to ask when she has a question. She also would like to know how many breaks she can take, and if she can leave for lunch. Marilyn is in the ________ stage of team development.

forming

In the _____ stage of team development, members come to realize that they need to work together to accomplish team goals, and consequently, they begin to cooperate with one another. A. norming B. projecting C. forming D. storming E. performing

norming

Wren and Zola are on a team that has been assigned to cut production costs in an electronic component production facility. For several months, they have argued and made no progress. This morning, their supervisor told them that she expected the team to have a viable plan within three weeks. Wren and Zola realize that they need to work together to accomplish team goals, and consequently, they begin to cooperate with one another. Wren and Zola are in the ________ stage of team development.

norming

A high degree of _____ interdependence exists when team members share in the rewards that the team earns. A. task B. reciprocal C. outcome D. sequential E. goal

outcome

Tom, Dan, and Philip work in different teams at Springfield Automobiles. Tom's team ensures that all the raw materials, machinery, tools, and other production equipment are available for the employees around the clock. Any procurement needs have to be addressed to Tom, who also takes part in high-level decisions regarding the number of units to be produced, exported, and so on. Dan works as part of a team of eight members who concentrate on the day-to-day production; they also ensure the quality checks are done and inspect each other's work. Philip is the operations manager, who works for five hours in the production department and then spends the rest of his time assisting management as an internal consultant on manufacturing issues. His input is crucial in improving the production process. Philip is part of the _____ team. A. management B. project C. work D. action E. parallel

parallel

Quality circles, which consist of individuals who normally perform core production tasks but also meet regularly to identify production-related problems and opportunities for improvement, are an example of: A. management teams. B. work teams. C. project teams. D. parallel teams. E. action teams.

parallel teams

Which of the following teams focuses on providing recommendations and resolving issues?

parallel teams

The type of task interdependence with the lowest degree of required coordination among team members is ______ interdependence

pooled

Willie's Beverage Bottlers formed several teams to plan and execute the 150th anniversary celebrations of the company. Over a period of two months, the teams organized events, oversaw logistics, and coordinated employee activities. The events that were planned were on a large scale and required a lot of input from the managers and production workers. These are examples of ________ teams.

project

In _____ interdependence, members interact with a subset of other members to complete the team's work. A. reciprocal B. sequential C. pooled D. comprehensive E. linear

reciprocal

Every day at Coat Tech, Bill sands down cars and then Brian removes the dust. Next, Loni sprays primer on them, and Katie sprays paint and a topcoat on them. Finally, Lyle dries the cars and polishes them. Each person is the best team member at performing the job he or she does. Coat Tech's workers have ________ interdependence.

sequential

"Diversity on attributes such as cultural background, race, and attitudes is associated with communication problems and ultimately poor team effectiveness." This statement represents the theory of the _____ approach to diversity in teams. A. diversity combining B. cooperative diversity C. value in diversity problem-solving D. surface-level E. similarity-attraction

similarity-attraction

Jimmy and Beth have both been assigned to a team to choose how to dispose of waste. Jimmy has long believed the company should create its own waste disposal department, and Beth has long believed they should hire an outside vendor to handle it. They both cut each other off in meetings, refuse to listen to each other, and have made some people on the team choose sides and feel resentment toward other members. Jimmy and Beth are on a team in the _____ stage of team development.

storming

______ is the degree to which team members interact with and rely on other team members for the information, materials, and resources needed to accomplish work for the team.

task interdependence

While ________ teams focus on the accomplishment of core operational-level production and service tasks, ________ teams focus on integrating the activities of subunits across business functions.

work; management