Chapter 12- Social Psychology

ingroup

"Us"—people with whom we share a common identity.

outgroup

"them" - those perceived as different or apart from our ingroup

How do social traps and mirror-image perceptions fuel social conflict?

A conflict is a perceived incompatibility of actions, goals or ideas. Social traps are situations in which people in conflict pursue their own individual self-interest, harming the collective well-being. Individuals and cultures in conflict also tend to form mirror-image perceptions: Each party views the opponent as untrustworthy and evil-intentioned, and itself as an ethical, peaceful victim. Perceptions can become self-fulfilling prophecies.

How does culture affect our behavior?

A culture is an enduring set of behaviors, ideas, attitudes, values, and traditions shared by a group and transmitted from one generation to the next. Cultural norms are understood rules that inform members of a culture about accepted and expected behaviors. Cultures differ across time and space.

sterotype

A generalized belief about a group of people

prejudice

A negative attitude toward an entire category of people, often an ethnic or racial minority.

Groupthink

A situation in which group members seek unanimous agreement despite their individual doubts

Conflict

A struggle between opposing forces

Conformity

Adjusting one's behavior or thinking to coincide with a group standard.

When are people most - and least - likely to help?

Altruism is unselfish regard for the well-being of others. We are most likely to help when we (a) notice an incident, (b) interpret it as an emergency, and (c) assume responsibility for helping. Other factors, including our mood and our similarity to the victim, also affect our willingness to help. We are least likely to help if other bystanders are present (the bystander effect).

GRIT

Graduated and Reciprocated initiatives in Tension-Reduction (a strategy designed to decrease international tensions)

how can we transform feelings of prejudice, aggression, and conflict into attitudes that promote peace?

Peace can result when individuals or groups work together to achieve superordinate (shared) goals. Research indicates that four processes - contact, cooperation, communication, and conciliation - help promote peace.

self-fulfilling prophecy

a belief that leads to its own fulfillment

social script

a commonly understood pattern of interaction that serves as a model of behavior in familiar situations

Equity

a condition in which people receive from a relationship in proportion to what they give to it

role

a set of expectations (norms) about a social position, defining how those in the position ought to behave

social trap

a situation in which the conflicting parties, by each rationally pursuing their self-interest, become caught in mutually destructive behavior

social-responsibility norm

an expectation that people will help those needing their help

reciprocity norm

an expectation that people will help, not hurt, those who have helped them

compassionate love

an experience involving affection, trust, and concern for a partner's well-being

passionate love

an experience involving feelings of euphoria, intimacy, and intense sexual attraction

aggression

any physical or verbal behavior intended to hurt or destroy

central route persuasion

attitude change path in which interested people focus on the arguments and respond with favorable thoughts

two vital components for maintaining companionate love are ________ and ________-_______

equity;self-disclosure

attitude

feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, people, and events

social facilitation

improved performance on simple or well-learned tasks in the presence of others

normative social influence

influence resulting from a person's desire to gain approval or avoid disapproval

informational social influence

influence resulting from one's willingness to accept others' opinions about reality

People tend to marry someone who lives or works nearby. This is an example of the _____ _____ _____ in action.

mere exposure effect

mirror-image perceptions

mutual views often held by conflicting people, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive

peripheral route persuasion

occurs when people are influenced by incidental cues, such as a speaker's attractiveness

self-disclosure

revealing intimate aspects of oneself to others

Norms

rules and expectations by which a society guides the behavior of its members

When prejudiced judgment causes us to blame an undeserving person for a problem, that person is called a ________.

scapegoat

subordinate goals

shared goals that override differences among people and require their cooperation

People tend to exert less effort when working with a group than they would alone, which is called ________.

social loafing

group polarization

the enhancement of a group's prevailing inclinations through discussion within the group

fundamental attribution error

the tendency for observers, when analyzing another's behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition

social loafing

the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable

just-world phenomenon

the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get

foot-in-the-door phenomenon

the tendency for people who have first agreed to a small request to comply later with a larger request

in-group bias

the tendency to favor one's own group

other-race effect

the tendency to recall faces of one's own race more accurately than faces of other races

social exchange theory

the theory that our social behavior is an exchange process, the aim of which is to maximize benefits and minimize costs

scapegoat theory

the theory that prejudice offers an outlet for anger by providing someone to blame

cognitive dissonance theory

the theory that we act to reduce the discomfort we feel when two of our thoughts are inconsistent

attribution theory

the theory that we explain someone's behavior by crediting either the situation or the person's disposition

Discrimination

unjustifiable negative behavior toward a group and its members

altruism

unselfish regard for the welfare of others

What factors strengthen conformity to a group?

••They are made to feel incompetent or insecure ••Their group has at least three people ••Everyone else agrees ••They admire the group's status and attractiveness ••They have not already committed to another response ••They know they are being observed ••Their culture encourages respect for social standards

How do attitudes and actions interact?

Attitudes are feelings, often influenced by our beliefs, that predispose us to respond in certain ways. Peripheral route persuasion uses incidental cues (such as celebrity endorsement) to try to produce fast but relatively thoughtless changes in attitudes. Central route persuasion offers evidence and arguments to trigger thoughtful responses. When other influences are minimal, attitudes that are stable, specific, and easily recalled can affect our actions. Actions can modify attitudes, as in the foot-in-the-door phenomenon (complying with a large request after having agreed to a small request) and role playing (acting a social part by following guidelines for expected behavior). When our attitudes don't fit with our actions, cognitive dissonance theory suggests that we will reduce tension by changing our attitudes to match our actions.

What is automatic mimicry, and how do conformity experiments reveal the power of social influence?

Automatic mimicry (the chameleon effect), our tendency to unconsciously imitate others' expressions, postures, and voice tones, is a form of conformity. Solomon Asch and others have found that we are most likely to adjust our behavior or thinking to coincide with a group standard when (a) we feel incompetent or insecure, (b) our group has at least three people, (c) everyone else agrees, (d) we admire the group's status and attractiveness, (e) we have not already committed to another response, (f) we know we are being observed, and (g) our culture encourages respect for social standards. We may conform to gain approval (normative social influence) or because we are willing to accept others' opinions as new information (informational social influence).

How does being physically attractive influence others' perceptions?

Being physically attractive tends to elicit positive first impressions. People tend to assume that attractive people are healthier, happier, and more socially skilled than others are.

culture

Beliefs, customs, and traditions of a specific group of people.

How does the two-factor theory of emotion help explain passionate love ?

Emotions consist of (1) physical arousal and (2) our interpretation of that arousal. Researchers have found that any source of arousal (running, fear, laughter) may be interpreted as passion in the presence of a desirable person.

What psychological and social-cultural factors may trigger aggressive behavior?

Frustration (frustration-aggression principle), previous reinforcement for aggressive behavior, observing an aggressive role model, and poor self-control can all contribute to aggression. Media portrayals of violence provide social scripts that children learn to follow. Viewing sexual violence contributes to greater aggression towards women. Playing violent video games increases aggressive thoughts, emotions and behaviors.

What are group polarization and groupthink , and how much power do we have as individuals

In group polarization, group discussions with like-minded others strengthen members' prevailing beliefs and attitudes. Internet communication magnifies this effect, for better and for worse. Groupthink is driven by a desire for harmony within a decision-making group, overriding realistic appraisal of alternatives.The power of the individual and the power of the situation interact. A small minority that consistently expresses its views may sway the majority.

How does psychology's definition of aggression differ from everyday usage? What biological factors make us more prone to hurt one another

In psychology's more specific meaning, aggression is any act intended to harm someone physically or emotionally. Biology influences our threshold for aggressive behaviors at three levels: genetic (inherited traits), neural (activity in key brain areas), and biochemical (such as alcohol or excess testosterone in the bloodstream). Aggression is a complex behavior resulting from the interaction of biology and experience.

How is behavior affected by the presence of others?

In social facilitation, the mere presence of others arouses us, improving our performance on easy or well-learned tasks but decreasing it on difficult ones. In social loafing, participating in a group project makes us feel less responsible, and we may free ride on others' efforts. When the presence of others both arouses us and makes us feel anonymous, we may experience deindividuation (loss of self-awareness and self-restraint).

Why didn't anyone help Kitty Genovese? What social psychology principle did this incident illustrate?

In the presence of others, an individual is less likely to notice a situation, correctly interpret it as an emergency, and then take responsibility for offering help. The Kitty Genovese case demonstrated this bystander effect, as each witness assumed many others were also aware of the event.

How does romantic love typically change as time passes?

Intimate love relationships start with passionate love - an intensely aroused state. Over time, the strong affection of companionate love may develop, especially if enhanced by an equitable relationship and by intimate self-disclosure.

What is prejudice? What are its social and emotional roots?

Prejudice is an unjustifiable, usually negative, attitudes toward a group and its members. PRejudice's three components are beliefs (often stereotypes), emotions and predispositions to action (discrimination). Overt prejudice in North America has decreased over time, but implicit prejudice (an automatic, unthinking attitude) continues.The social roots of prejudice include social inequalities and divisions. Higher-status groups often justify their privileged position with the just-world phenomenon. We tend to favor our own group (in-group bias) as we divide ourselves into "us" (the ingroup) and "them" (the outgroup).Prejudice can also be a tool for protecting our emotional well-being, as when we focus our anger by blaming events on a scapegoat

Why do we befriend or fall in love with some people but not others?

Proximity (geographical nearness) increases liking, in part because of the mere exposure effect (exposure to novel stimuli increases liking of those stimuli). Physical attractiveness increases social opportunities and improves the way we are perceived. Similarity of attitudes and interests greatly increases liking, especially as relationships develop. We also like those who like us.

How do social exchange theory and social norms explain helping behavior?

Social exchange theory is the view that we help others because it is in our own self-interest; in this view, the goal of social behavior is maximizing personal benefits and minimizing costs. Others believe that helping results from socialization, in which we are taught guidelines for expected behaviors in social situations, such as the reciprocity norm and the social-responsibility norm.

What do social psychologists study? How do we tend to explain others' behavior, and our own?

Social psychologists focus on how we think about, influence, and relate to one another. They study the social influences that explain why the same person will act differently in different situations. When explaining others' behavior, we may commit the fundamental attribution error (underestimating the influence of the situation and overestimating the effects of personality). When explaining our own behavior, we more readily attribute it to the influence of the situation.

Why do sports fans tend to feel a sense of satisfaction when their archrival team loses? Why do such feelings, in other settings, make conflict resolution more challenging?

Sports fans may feel a part of an ingroup that sets itself apart from an outgroup (fans of the archrival team). Ingroup bias tends to develop, leading to prejudice and the view that the outgroup "deserves" misfortune. So, the archrival's team's loss many seem justified.

What did Milgram's obedience experiments teach us about the power of social influence?

Stanley Milgram's experiments (in which people obeyed orders even when they thought they were harming another person - demonstrated that strong social influences can make ordinary people conform to falsehoods or give in to cruelty. Obedience was highest when (a) the person giving orders was nearby and was perceived as a legitimate authority figure, (b) the research was supported by a prestigious institution, (c) the victim was depersonalized or at a distance, and (d) there were no role models for defiance.

What situations have researchers found to be most likely to encourage obedience in participants?

The Milgram studies showed that people were most likely to follow orders when the experimenter was nearby and was a legitimate authority figure, the victim was not nearby, and there were no models for defiance.

You are organizing a meeting of fiercely competitive political candidates and their supporters. To add to the fun, friends have suggested handing out masks of the candidates' faces for supporters to wear. What phenomenon might these masks engage?

The anonymity provided by the masks, continued with the arousal of the contentious setting, might created deindividuation (lessened self-awareness and self-restraint.)

What are the cognitive roots of prejudice?

The cognitive roots of prejudice grow from our natural ways of processing information: forming categories, remembering vivid cases, and believing that the world is just and that our own and our culture's ways of doing things are the right ways.

What is social facilitation, and why is it more likely to occur with a well-learned task?

This improved performance in the presence of others is most likely to occur with a well-learned task, because the added arousal caused by an audience tends to strengthen the most likely response. This also predicts performance on a difficult task in others' presence.

Driving to school one snowy day, Marco narrowly misses a car that slides through a red light. "Slow down! What a terrible driver," he thinks to himself. Moments later, Marco himself slips through an intersection and yelps, "Wow! These roads are awful. The city plows need to get out here." What social psychology principles has Marco just demonstrated? Explain.

by attributing the other persons behavior to the person (he's a bad driver) and his own to the situation (these roads are awful) marco has exhibited the fundamental attribution error.

When people act in a way that is not in keeping with their attitudes, and then change their attitudes to match those actions, _______ theory attempts to explain why.

cognitive dissonance

When like-minded groups discuss a topic, and the result is the strengthening of the prevailing opinion, this is called ________.

group polarization

When a group's desire for harmony overrides its realistic analysis of other options, ________ has occurred.

groupthink

Deindividuation

the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity

mere exposure effect

the phenomenon that repeated exposure to novel stimuli increases liking of them

frustration-aggression principle

the principle that frustration- the blocking of an attempt to achieve some goal- creates anger which can generate aggression

bystander effect

the tendency for any given bystander to be less likely to give aid if other bystanders are present