Chapter 12 Study Guide

generally, once an entry in an electronic health record is saved, a correction is made by ____

adding in an addendum

which of the following was not a reason for development and promotion of electronic medical records?

increasing age of the general population

which of the following is an advantage of EHRs?

legibility of records

in this morning's monthly financial status meeting, the office manager asked Cheryl for an analysis of how much revenue is generated by each of several procedures that are commonly performed in the medical office. To accomplish this in the most accurate and efficient manner, Cheryl should ____

use the EHR software's report generator

Dr. Ehrlinger and Dr. Copas are partners who own and operate a small medical practice in rural Kentucky. They are considering upgrading their practice to use electronic health records, but they are concerned about the costs involved. Including the initial startup cost and the estimated cost to maintain the system, how much will upgrading to an EHR system cost the practice in the next 5 years?

$156,000

the estimated cost for the initial establishment of an EHR program is ___ per full-time provider.

$44,000

the estimated maintenance cost for an EHR system is approximately ___ per year per fulltime provider.

$8,500

what percentage of the U.S. gross national product is accounted for by healthcare costs?

15%

the goal of the presidential executive order signed in August 2006 was to give most Americans access to electronic health records by the year

2014

Medical errors due to communication problems are the ____ leading cause of deaths in the United States.

8th

At the provider's request, Tony is attempting to enter a prescription for Mrs. Johnson for her high blood pressure. The EHR system keeps reporting an error: Incompatible medication. What might this mean, and what should Tony do about it?

Mrs. Johnson is either allergic to the medication or is taking another medication that interacts with it; Tony should consult the physician.

which type of electronic record is owned and maintained by the patient?

PHR

which of the following is a true statement about a patient's personal health record (PHR)?

PHRs may be stored and maintained on secure internet sites

in order to find out which patients are not paying their office claims and statements promptly, you could ask the EHR report generator to create a(n) ____ report.

aging

how often should passwords be changed in the EHR system?

as directed by the healthcare facility policies

how many identifiers are required to correctly identify a patient's EHR?

at least 2

The access codes that allow users to enter patient records in an EHR system insert a(n) _____ in the medical record, so that the office administration can tell who Is accessing each medical record.

date and time stamp

many EHR programs can verify a patient's insurance coverage and simultaneously capture the patient's ___

demographic information

dr. Hillman broke his leg while he was on vacation last week. his office has fully implemented EHR, so he plans to works from home part of the time. He will go into the office only as necessary to see patients. Which of the following is not possible for Dr. Hillman using the EHR system?

diagnose software problems on his home computer

like the rest of the office staff, Barry is still learning how to use the new EHR system installed in the medical office. He is with a patient and is attempting to document the patient's chief complaint in the EHR system, but he cannot get the system to accept the information. What should Barry do?

document the patient's chief complaint on paper and enter it later int the EHR system.

which function of EHR programs allows the staff to make appointments for patients?

electronic scheduler

which of the following is a disadvantage of using an electronic scheduler?

if the computer is down, the day's schedule is not accessible

which of the following is a disadvantage of using an electronic scheduler?

if the computer is down, the day's schedule is not accessible.

when information such as the result of a laboratory test is entered in a patient's EHR, the information is available for viewing ____

immediately

Who enters the data into a personal health record (PHR)?

patient

a patient's personal health record is owned by the

patient

which of the following is not likely to be a required field in your EHR software's form to be completed for each new patient?

patient driver's license

which of the following is not an advantage of the integration of ancillary programs for labs and other diagnostic and therapeutic services with an EHR system?

patients do not have to wait as long for lab or diagnostic appointments

communication problems that contribute to medical errors in a medical facility include all of the following except

poor telephone etiquette

many offices and EHR systems today allow patients to access and interact with certain parts of their EHR by providing a patient ____ to the system

portal

Angie is a new patient at Dr. Vander's office. She has an ear infection and the physician is prescribing an antibiotic. The medical office uses an EHR system and wants to transmit her prescription directly to Angie's pharmacy. She filled out the standard patient information sheet, but unfortunately, she cannot remember the name or phone number of her pharmacy. What should Dr. Vander's office do?

print the presciption from the EHR software

if an EHR's coding software detects a charge that does not match a diagnosis code, it may ___

produce a flag to alert the medical office

the greatest concern of electronic health records is _____

protecting the confidentiality of patient records

which of the following is not an acceptable method of reassuring patients and other staff members about EHR confidentiality and security?

show patients theat anyone can view their medical information

common abbreviations are often used in the electronic health records. What does the abbreviation SX stand for?

symptoms