Chapter 14 MC

As a designer, you are constantly examining the fit between the ________, the ________, and the ________ set by the organization. A) human; computer; tasks B) human; display; tasks C) designer; computer; tasks D) human; display; feedback

a

How users feel about themselves, their identities, their work life, and performance can all be gauged through assessing their: A) attitudes. B) well-being. C) usability. D) fit.

a

It is important that the fit among the ________, ________ and ________ all correspond. A) user; computer; task B) user; display; task C) designer; computer; task D) user; display; feedback

a

The overarching goal of ________ is to achieve both organizational and individual user effectiveness and efficiency. A) human-computer interaction B) performance C) Structured Query Language (SQL) D) feedback

a

When designing from an HCI perspective, you start realizing that limitations are often discussed in terms of: A) disabilities. B) talents. C) skills. D) beliefs.

a

Which is a type of question/answer interface? A) dialog box B) natural language C) menu D) summary

a

Which is not an advantage of nested menus? A) They allow the screen to appear more cluttered. B) They provide good screen design. C) They allow users to avoid seeing menu options in which they have no interest. D) They can move users quickly through the program.

a

Which of the following allow users to arrange data in any way they choose? A) pivot tables B) parameter queries C) natural language queries D) indirect manipulation interface

a

Which of the following is NOT an action that promotes good UX design? A) Do masquerade ads as content B) Do create simple and stress free sign-ins C) Do keep your eye on users D) Do make the default choices user friendly

a

Which of the following is not a way to use a default value? A) A menu option is pulled down when the form first displays. B) An input field contains text when the form first displays. C) A radio button is selected when the form first displays. D) A check box is checked when the form first displays.

a

Which query type is used to find the value of an entity based on an entity's attribute? A) Query Type 1 B) Query Type 2 C) Query Type 3 D) Query Type 4

a

________ allow users to arrange data in a table in any way they choose. A) Pivot tables B) Databases C) Menus D) Display screens

a

________ in HCI refers to a combination of the efficiency involved in performing a task and the quality of the work that is produced by the task. A) Performance B) Fit C) Task D) Well-being

a

In HCI, well-being means concern for the human's: A) physical state, such as comfort, safety, and health. B) physical and psychological state. C) psychological state, such as system acceptance, technology-stress, and software frustration. D) physical environment, such as keyboard ergonomics and lighting.

b

The query method that uses a series of words and commands to select the rows and columns for a query is called: A) a parameter query. B) SQL. C) QBE. D) query design grid.

b

User interfaces include all except: A) natural-language interfaces. B) indirect manipulation interface. C) question-and-answer interfaces. D) menu interfaces. E) form-fill interface.

b

Which of the following helps to achieve the goal of standard operation and consistency? A) Use the same icons for all programs regardless of their function. B) Cancel a transaction in a consistent way. C) Change the background color as the user moves from screen to screen in a consistent manner. D) When using different keys to obtain help from screen to screen within a system, provide the location of the help key message in a consistent line on the screen

b

Which of the following types of interface is the ideal for inexperienced users, requiring no special skills? A) dialog box B) natural-language C) command D) question and answer

b

________ are for critical information that the user needs to know in a timely manner. A) Badges B) Alerts C) Queries D) Notices

b

A menu that appears when an object is clicked with the right mouse button is called: A) a hypertext link. B) a shortcut keystroke. C) a context menu. D) tool-tip help.

c

Context-sensitive help means providing help: A) on a sensitive corporate issue. B) in a specific context about a corporate issue. C) about the current screen or area of the screen. D) about text that is linked to other text screens. E) on sensitive user personal problems

c

Usability heuristics include which of the following? A) user restrictions and limitations, including activity monitoring B) recall rather than reconnection C) the match between the system and the real world D) diagnosis and recovery from disasters

c

Which feedback is needed to let the user know that the computer is unable to complete a request? A) explaining a delay in processing B) acknowledging that a request is completed C) notifying that a request was not completed D) offering the user more detailed feedback

c

Which is not a characteristic of a menu interface? A) It provides the user with an onscreen list of available selections. B) A user is limited to the options displayed. C) The user need not know what task should be accomplished, but does need to know the system. D) To be properly utilized, menu users must know which task they desire.

c

Which of the following is a guideline for the HCI approach to system design? A) Design with prototyping to accommodate the average employee, considering that all employees will receive the same training. B) Examine the software used and consider the fit between the human and the computer. C) Identify what obstacles exist for users in their attempts to accomplish their assigned tasks. D) Examine the actual usefulness and perceived usefulness from post-implementation evaluation surveys.

c

A small message that appears when the cursor is placed over a command button to identify its function is called: A) a hypertext link. B) a shortcut keystroke. C) a context sensitive menu. D) tool tip help.

d

Designers need to think about the ________ before programming a gesture simply because it exists. A) look and feel B) query C) alert D) metaphor

d

One important consideration is that data are made available in different forms so that users with different ________ abilities can make sense of them. A) technological B) behavioral C) psychological D) cognitive

d

To reach HCI goals, managers and developers need to be knowledgeable about the interplay among: A) users. B) tasks. C) the environments in which systems are used. D) All of the above.

d

Which is not a guideline used when designing GUI menus? A) The main menu bar is always displayed. B) The main menu should have secondary options grouped into similar sets of features. C) Menu items that are unavailable at this time should be grayed out to signify that they cannot be used at this time. D) The menus that display when a main menu item is clicked must consist of only one word.

d

Which is not an objective of designing interfaces? A) matching the user interface to the task B) making the user interface efficient C) generating usable queries D) appropriate feedback to the interface from users E) improving productivity

d

Which of the following helps to achieve the goal of minimal user action? A) Only enter data that are not already stored on files. B) Use appropriate default values on screens. C) Provide keystrokes for selecting pull-down menu options. D) All of the above. E) A and C above.

d

Which of the following is NOT a benefit of UX design? A) Users will complete the transaction rather than abandoning their cart and leaving the site B) Less support is needed to address user complaints arising out of a poor user experience. C) Task results can be more accurate. D) Less tasks can be completed in a given amount of customer time.

d

Which of the following is not a physical consideration in HCI design? A) vision B) hearing C) touch D) smell

d