Chapter 15

What screen resolution is displayed when Windows XP boots into Safe Mode? 320x640 600x480 600x800 Monitor default resolution

600x800

What is the appearance of the desktop wallpaper when a system is booted into Safe Mode? Fuzzy Blue Windows Logo Black

Black

Which is the best choice to roll back your system to a Windows XP restore point using only Microsoft programs? Boot to the Recovery Console Boot into Safe Mode run the ERD Boot to installation CD. Reinstall using previous settings Boot into Safe Mode choose System Restore

Boot into Safe Mode choose System Restore

Which of the choices given are NOT valid bootcfg parameters? Bootcfg /list Bootcfg /restore Bootcfg rebuild Bootcfg /copy

Bootcfg /restore

You want to copy the ntldr file from the i386 directory on the Windows setup CD in your D drive to the root directory on your C drive. Enter the full command you would use including the paths.

Copy D:\i386\ntldr C:\

When a device driver causes errors on startup, but you can still access the operating system, which choice would you use to examine and fix the problem? Device Manager System Information Msconfig Services applet in Administrative tools

Device Manager

You are troubleshooting a Windows XP Startup problem and have determined that the Windows Firewall service (SharedAccess) is causing the problem. Using the system recovery console which command would prevent this service from starting?

Disable sharedaccess

Which of the utilities listed can NOT be run from the Microsoft Management Console (MMC)? Device Manager Disk Cleanup Disk Defragmenter Event Viewer

Disk Cleanup

In Windows XP, the path to the operating system is contained in the Boot.ini file. If you are booting the operating system from a single SCSI drive which entry would identify the device? Multi(0) Disk(0) Rdisk(0) Partition(1)

Disk(0)

Which command would you use to create and delete partitions while in the RecoveryConsole? Format Fdisk Diskpart Dskpart

Diskpart

Which command is used to extract files from compressed cabinet files on the Windows setup CD? Extract Xcopy Expand Copy /extract

Expand

During a Windows XP installation which key would you press to quit? F3 F2 R ESC

F3

The Vista Advanced Boot Options menu appears when a user presses ______ as Vista is loading.. F3 F8 F10 F12

F8

True or False: When attempting to boot to Windows your system displays the message ―DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER‖. This message is proof that there is no operating system installed on the hard drive.

FALSE

True or False: Windows System Configuration Utility (Msconfig) can be used to permanently remove unwanted programs from the computer.

FALSE

True or False: You want to enable the Windows Firewall service (SharedAccess) from the recovery console. The service will be started by typing: enable sharedaccess.

FALSE

The Master Boot Record boot program on a Windows XP PC is corrupt. Which Recovery Console command will repair it? Fixboot Diskpart Fixmbr Systemroot

Fixmbr

You are using the System Configuration Utility (Msconfig) to reduce the number of services installed by user applications. What setting would you change to view only the non-Microsoft services?

Hide all Microsoft Services

What is the easiest way to check Windows XP startup errors related to programs? Regedit Sysinfo Services applet in Administrative tools Msconfig

Msconfig

When no file system is specified, what file system is assumed as the default when formatting a logical drive in Windows XP? NTFS FAT FAT32 FAT16

NTFS

Which program would provide the simplest way to open and edit the Boot.ini file? Regedit Msconfig System properties Notepad

Notepad

A Windows XP boot disk for a machine with a SCSI boot drive needs a device driver. Which choice below is the filename of that driver? Ntldr Ntdetect.com Boot.ini Ntbootdd.sys

Ntbootdd.sys

Which of the choices is NOT a core component of the Win 32 subsystem? Win32.sys Ntldr Gdi32.dll User32.dll

Ntldr

During a Windows XP installation which key would you press to attempt a repair? F3 F2 R ESC

R

When troubleshooting a non-booting Windows XP computer which choice below is the best first step? Make sure all peripherals are securely attached. Boot to the setup CD Reduce configuration to essential hardware only Reinstall the OS

Reduce configuration to essential hardware only

You have recently installed a new USB device. After a few days Windows installs a device driver update for the product. Your system is now unstable and you suspect that the new driver is the cause. What is the easiest way to determine if the new driver is at fault? Roll back driver in Device Manager Run System Restore Run System File Checker Boot to Recovery Console

Roll back driver in Device Manager

Your Windows XP installation is running slowly. You have disabled a few startup programs using the System Configuration Utility (Msconfig). Which startup type will you choose to enforce those changes?

Selective Startup

What would you type in the Run dialog box to launch the Services console?

Services.msc

You want to change the ―Time to display list of operating systems‖ from the default of 30 seconds to 10 seconds. Which Tab or Button would you click to find these settings?

Startup and Recovery: Settings

A Windows error that is so severe it causes the system to lock up is commonly referred to by the acronym BSOD. The correct term for this event is a Windows ________ Error.

Stop

True or False: The Blue Screen of Death (BSOD) can be caused by either Hardware or software.

TRUE

True or False: Windows System File Checker utility can be used to restore missing or corrupted system files.

TRUE

True or False: You would use Chkdsk to check and repair errors on a volume or logical drive.

TRUE

Which choice given provides the easiest way to shut down a locked-up application? Switch User Task Manager Task Killing Utility (Tskill.exe) Event viewer

Task Manager

To what condition does the Windows 2000 Emergency Repair Process using Emergency Repair Disks (ERD) restore the system? To the most recent restore point To the state of the most recent system backup To the state immediately following installation To the Last known Good Configuration

To the state immediately following installation

Which command will install the Recovery Console on the local machine and make it appear on the boot loader menu? Winnt /cmdcons Winnt32 /cmdcons Winnt /recovcons Winnt32 /recovcons

Winnt32 /cmdcons

You are troubleshooting a Windows XP Startup problem and believe a service is causing the problem. Using the system recovery console which command would display a list of all services currently installed?

listsvc