Chapter 2 - Working Inside Desktops and Laptops
How many pins are in the power supply connector that is typically used on most motherboards today?
24-Pin
If you have a PCI Express Version 2 video card, how many pins will the power connector have if the card requires extra power?
8
Which statement is true regarding the installation of the motherboard and connecting power?
A 4-pin power cord supplies supplemental power to the processor.
What statement about an FRU is true?
A support technician should know how to replace one.
What are the two most common form factors used today for computer cases, power supplies, and motherboards?
ATX; mATX
A computer is said to be in this mode when all wireless technologies are turned off.
Airplane Mode
What two different types of firmware may be used on motherboards?
BIOS and UEFI
A short range wireless technology used to connect two devices in a small personal network
Bluetooth
Also called the processor, or microprocessor, does most of the processing of data and instructions for the entire system.
CPU (Central Processing Unit)
Where should you clip your ESD strap when opening a computer case.
Computer Case
A type of memory slot found on a motherboard
DIMM
Transmits digital video and audio and is slowly replacing VGA and DVI
DisplayPort
A DVI port transmits a video signal and is also called a DB-15 port.
False
Immediately after you unplug the computer from the power outlet, you're safe to begin working inside the case.
False
When disassembling a computer, it's okay to stack circuit boards on top of each other as long as you follow EDD protection rules
False
What should be done after reassembling a laptop, but before installing the battery or AC adapter?
Gently shake the laptop to ensure nothing is loose inside of the case.
Law enforcement agencies sometimes use what type of data to reconstruct a persons travels?
Geotracking
What type of port transmits both digital audio and digital video with a single connector.
HDMI (High Definition Multimedia Interface)
What component is most likely to be installed in a PC, is considered primary storage, and typically stores the operating systems, as well as its applications.
Hard Disk Drive
What do you call a connector on a motherboard that consists of pins that stick up from the board?
Header
Draws heat from the CPU and pipes it to a fan, which then blows heat of of the case.
Heat Sink
What two laptop manufacturers provide their service manuals online free of charge?
Lenovo and Dell
Reduces the total cost of a system by reducing the number of expansion slots on the motherboard, reducing the power supplied to the board, and allowing for a smaller size.
Micro-ATX
What two devices in a computer should be considered "black boxes", and should never be opened, due to risks involving charged capacitors?
Monitor and Power Supply
A system will always require what power connector?
P1 Power connector
A slot used for expansion cards or video cards on a motherboard.
PCIe
A series of tests performed by the startup UEFI/BIOS when you first turn on a computer.
POST
What tool can help discover and report computer errors and conflicts that occur when you first turn on a computer and before the operating system is launched.
POST card
What is the second step in opening the case of a working computer?
Power down the system and unplug it.
What audio port connects to an external home theater audio system, providing digital audio output.
S/PDIF
A smaller type of memory slot typically used for laptops.
SO-DIMM
What is the name for the type of flash memory that is used by mobile devices to store their apps and data?
SSD (Solid State Drive)
The two services that Windows must provide for an ExpressCard are:
Socket Service and Card Service
What does a small triangle embedded on a connector signify?
The wire nearest the triangle is pin 1
When removing screws while working on a laptop, what should be done with the screws?
They should be stored or labeled.
Functions that used to be provided by expansion cards are more often found as onboard ports today.
True
The motherboard sits on elevated screw holes or spacers to keep it from touching the case.
True
Which of the following statements regarding working inside a laptop computer is true.
When upgrading a laptop, you should use components that are the same brand as the laptop, or use only recommended components.
What is the very first step that should be taken when performing work with a computer?
You should back up any important data.
When handling motherboards, cards, or drives, which statement is NOT accurate?
You should not hold expansion cards by the edges.
