chapter 20

Sam was unemployed and looking for a job. None of his close friends could help him as they themselves were all either unemployed or underemployed. However, Sam got a good job through James, whom he met a few months ago while traveling. From this scenario, it can be inferred that

James belongs to Sam's weak ties.

Which of the following networks are considered to be the best?

Large diverse networks with strong and weak relationships

_____ refers to the activities associated with developing and managing relationships that are critical to a person's ability to accomplish tasks and develop personally and professionally.

Networking

Joe has connections with Shelley and Bob, who have similar positions with the organization. In the course of one hour, Joe receives the same piece of new information from both Shelly and Bob. From this scenario, we can infer that

Shelley and Bob are redundant contacts.

Networks characterized by breadth tend to have many non-redundant contacts that provide access to a wide range of potential opportunities.

True

Which of the following networks allows employees to share sensitive information and support one another in a crisis?

Trust networks

Which of the following networks best exemplifies an advice network?

When it comes to solving technical issues, the employees in an organization often get suggestions from Victor, who has more technical expertise.

Lu, who is part of the production department, has key connections with members of the R&D, marketing, art, technical support, distribution, and human resources departments. From this information, we can infer that Lu is a

boundary spanner.

Gail has a high level of connectivity with people in the organization and tends to know valuable information before anyone else. From this information, we can infer that Gail is a

broker.

Sandy is a very competent technical expert, but her coworkers will not go to her for advice, seeking out the more likable, albeit less competent, Bob instead. From this scenario, we can infer that Sandy is a

competent jerk.

Of the three conceptions of centrality, degree of centrality

represents the number of contacts to whom a person is connected in a social network.