Chapter 3 Quiz (PSYCH 358)

Career experience is a strong influence on a leader's competencies. (true or false)

true

Environmental influences are factors in a situation that lie outside the leader's competencies, characteristics, and experiences. (true or false)

true

Human skills are important at all levels of management. (true or false)

true

Mumford's research studied military personnel rather than business and organizational leaders. (true or false)

true

The skills approach is relatively new and has not been widely used in training and development. (true or false)

true

The skills approach provides a structure consistent with leadership education programs. (true or false)

true

The skills approach suggests that many individuals have the potential for leadership. (true or false)

true

Which of these is not a competency?

cognitive ability (these ARE competencies: problem solving skills, social judgment skills and knowledge)

Crystallized cognitive ability refers to one's innate intellectual ability or intelligence. (true or false)

false

Katz states that human skills are most important for middle and top management levels. (true or false)

false

Motivation and personality fall within the competencies component of Mumford's skills model. (true or false)

false

Social judgment is an individual attribute in the skills model. (true or false)

false

Technical skills grow in importance as one moves up the managerial hierarchy.

false

The skills approach is not descriptive. (true or false)

false

Which of the following attributes begins to decline in later adulthood?

general cognitive ability

Select all of the Individual Attributes.

general cognitive ability, crystallized cognitive ability, motivation and personality (The skills model identifies four individual attributes that have an impact on leadership skills and knowledge: general cognitive ability, crystallized cognitive ability, motivation and personality.)

Select the work experiences that contribute to leaders' knowledge and skills.

hands-on experience challenging assignments mentoring

Bill is in charge of hiring a new manager for the first shift on the production line. According to Katz' model, Bill should be looking for a person with which of the following types of skills?

human and technical skills

In the skills model, which of these is a general cognitive ability?

information processing

In the skills model, crystallized knowledge refers to which of the following?

intellectual ability acquired over time

Select the types of skills that are most important for leaders operating at lower levels of management.

technical and human

Select all the options that correctly complete this sentence: The individual attributes factor in the skills model suggests

-that traits are important to leadership. -that the skills model is not just a competency-based model.

Jim is a district manager of Wendy's West Michigan. When he hires people, the most important thing he looks for is whether people are good problem solvers. Which approach or model is Jim using?

The Mumford skills model

Which of the following presents a competency-based approach to leadership?

skills approach

Select all the items that measure performance outcome.

standard external criteria