CHAPTER 3 SYSTEMS
39) Which of the following is NOT true of a project communication plan? A) It outlines the communication procedures among management, project team members, and the customer. B) It includes when and how written and oral reports will be provided by the team. C) It does not define communication with vendors and external contractors. D) It includes how team members will coordinate work.
C
42) At the end of the project planning phase, ________ of the Baseline Project Plan is conducted to double-check all information in the plan. A) Rating B) Testing C) Review D) Planning
C
45) Which of the following is NOT true about project closedown? A) It brings the project to an end. B) Projects can conclude with a natural or unnatural termination. C) Unnatural termination of a project can never happen. D) An unnatural termination occurs when the project is stopped before completion.
C
10) ________ is NOT a skill pertaining to the management activity of a project manager. A) Monitoring outcomes B) Assigning resources to activities C) Communicating expectations D) Forecasting
D
13) Managing the project team for effective team performance represents a ________ activity of a project manager. A) Leadership B) Change management C) Risk management D) Team management
D
16) ________ is NOT a skill pertaining to the team management activity of a project manager. A) Self-management B) Team-building C) Peer-evaluation D) Forecasting
D
17) Identifying, assessing, and managing the risks and day-to-day changes that occur during a project is attributed to ________. A) Forecasting B) Team-building C) Goal setting D) Risk and change management
D
19) Working closely with customers to ensure that project deliverables meet expectations is a ________ activity of a project manager. A) Resource redeployment B) Forecasting C) Management D) Customer relations
D
23) Which of the following is FALSE in the context of the project workbook? A) It can be stored as an online electronic document. B) It can be stored in a large three-ring binder. C) The project workbook is used by all team members. D) It is not useful for project audits.
D
27) Which is the first activity in the project planning phase? A) Setting a baseline project plan B) Creating a preliminary budget C) Identifying and assessing risk D) Describing project scope, alternatives, and feasibility
D
29) A Gantt chart is the graphical representation of a project that shows each task as a ________ bar whose length is proportional to its time for completion. A) vertical B) linear C) curve D) horizontal
D
3) A ________ is an end product of an SDLC phase. A) System tester B) Requirement C) Modeler D) Deliverable
D
35) Tasks that are ________ in scope will provide a clear sense of the status of the project or of the interdependencies between tasks. A) Short B) Medium C) Long D) Optimal
D
37) The distinguishing feature of a network diagram is that the ordering of tasks is shown by connecting tasks—depicted as ________ or ovals—with their predecessor and successor tasks. A) Circles B) Diamonds C) Ellipticals D) Rectangles
D
38) Which of the following is NOT true with respect to determining project standards and procedures? A) Specifies how various deliverables are produced and tested B) Specifies how the standard SDLC might be modified C) Specifies which SDLC methods will be used D) Specifies the budget and resource allocation
D
40) Which of the following is a FALSE statement regarding the Project Scope Statement? A) It occurs near the end of the project planning phase. B) It is developed primarily for the customer. C) It clearly describes what the project will deliver. D) It is a description of the alternative solution.
D
44) Which of the following is the first activity in the project execution phase? A) Communicating the project status B) Managing changes to the Baseline Project Plan C) Maintaining the project workbook D) Executing the Baseline Project Plan
D
5) To successfully orchestrate the construction of a complex information system, a project manager must have ________, leadership, and technical skills. A) Planning B) Initiating C) Executing D) Interpersonal
D
6) Which of the following is NOT a part of the project management process? A) Planning B) Initiating C) Executing D) Adjoining
D
7) ________ is a controlled process of initiating, planning, executing, and closing down a project. A) System design B) System analysis C) Project scheduling D) Project management
D
82) A critical path refers to a sequence of task activities whose ________ and ________ directly affect the completion date of a project. A) Duration; network B) Order; network C) Task; sequence D) Order; duration
D
86) Which of the following is NOT a feature of PERT? A) Uses optimistic estimate B) Uses pessimistic estimate C) Uses realistic estimate D) Calculates budget for a project
D
95) ________ refers to the amount of time a task can be delayed without delaying the early start of any immediately following tasks. A) Response time B) Total slack C) Shortest time D) Free slack
D
1) The ________ is a systems analyst with a diverse set of skills—management, leadership, technical, conflict management, and customer relationship—who is responsible for initiating, planning, executing, and closing down a project. A) Consultant B) Project scheduler C) Project manager D) Project assistant
C
11) ________ is NOT a skill pertaining to the customer relations activity of a project manager. A) Interpreting system requests B) Interpreting system specifications C) Contact point for developers D) User training
C
15) ________ is NOT a skill pertaining to the conflict management activity of a project manager. A) Problem solving B) Smoothing out personality differences C) Monitoring D) Compromising
C
21) During ________, the project manager performs several activities to assess the size, scope, and complexity of the project and to establish procedures to support subsequent activities. A) Project bidding B) Project development C) Project initiation D) Project delivery
C
22) How many activities are involved in the project initiation phase? A) Four B) Five C) Six D) Three
C
31) Which of the following is FALSE with respect to resource estimation activity? A) This information is used to create a project resource plan. B) Project managers use a variety of tools to assist in making estimates of project size and costs. The most widely used method is called COCOMO. C) Resource estimates may need not be revised based upon the skills of the actual person (or people) assigned to a particular activity. D) People are the most important, and expensive, part of project resource planning.
C
12) Getting projects completed through the effective utilization of resources is a ________ activity of a project manager. A) Management B) Risk management C) Change management D) Team management
A
14) ________ is NOT a skill pertaining to the technical problem solving activity of a project manager. A) Contact point for payroll team B) Defining activities and their sequence C) Making trade-offs between alternative solutions D) Interpreting system requests and specifications
A
2) A ________ is a planned undertaking of a series of related activities to reach an objective that has a beginning and an end. A) Project B) Technique C) Data flow D) Methodology
A
24) Which of the following is FALSE in the context of the project charter? A) It will not have the project manager's name and contact information. B) It includes the project title and date of authorization. C) It outlines many of the key elements of the project. D) It is a high-level document prepared for the customer.
A
28) ________ is the process of dividing the project into manageable tasks and logically ordering them to ensure a smooth evolution between tasks. A) Work breakdown structure B) Task breakdown structure C) Project breakdown structure D) Management breakdown structure
A
30) Which of the following is FALSE with respect to a task in a project plan? A) It can be done by one person only. B) It has a single and identifiable deliverable. C) It has a known method or technique. D) It has well-accepted predecessor and successor steps.
A
32) Most project management software tools support a broad range of task durations, including minutes, hours, days, weeks, and ________. A) Months B) Years C) Centuries D) Decades
A
34) Defining tasks in too much detail will make the management of the project ________. A) Unnecessarily complex B) Simple C) Extremely streamlined D) Constructive
A
36) Resource estimates may need to be revised based upon the skills of the actual person (or people) assigned to a particular ________. A) Activity B) Group C) Person D) Team
A
43) ________ is the third phase of the project management process in which the plans created in the prior phases (project initiation and planning) are put into action. A) Project execution B) Project closure C) Project development D) Project planning
A
47) ________ are used by project managers to depict resource utilization by task. A) Textual reports B) Bar graphs C) Pie charts D) Flow charts
A
83) A network diagram will never be used when the tasks ________. A) Cannot be worked on independently of other tasks B) Can be worked on independently of other tasks C) Are well defined and have a clear beginning and end point D) Serve the purpose of the project
A
88) The critical path represents the ________ time in which a project can be completed. A) Shortest B) Longest C) Farthest D) Tallest
A
18) ________ is NOT a skill pertaining to the risk and change management activity of a project manager. A) Environmental scanning B) Team-building C) Risk and opportunity identification and assessment D) Resource redeployment
B
20) Which of the following is NOT an activity found in the project initiation phase? A) Establishing the project initiation team B) Establishing a relationship with the developer C) Establishing the project initiation plan D) Establishing management procedures
B
25) The project charter will never include which of the following? A) Project objectives and description B) Project budget C) Projected start and completion dates D) Key stakeholders, project role, and responsibilities
B
26) What is the next step taken after project initiation? A) Project bidding B) Project planning C) Project execution D) Project development
B
33) COCOMO stands for ________. A) Constructive Coordination Model B) Constructive Cost Model C) Collective Cost Model D) Constructive Correction Model
B
4) A ________, which is conducted by the project manager, involves determining if the information system makes sense for the organization from an economic and operational standpoint. A) Tool B) Feasibility study C) Data flow D) Methodology
B
41) Which of the following is NOT a stakeholder involved in the project communication matrix? A) Team members B) Facilities team C) User group D) Contract programmers
B
8) ________ is NOT a common skill pertaining to the leadership activity of a project manager. A) Communication B) Working on assigned activities C) Assigning activities D) Monitoring progress
B
81) ________ is a critical path scheduling technique used for controlling resources. A) Network programming B) Network diagramming C) Networking D) Network scheduling
B
85) Which of the following is NOT a component of PERT? A) Program B) Evolution C) Review D) Evaluation
B
87) To construct the Gantt chart, a ________ is drawn for each activity that reflects its sequence and duration. A) Horizontal line B) Horizontal bar C) Vertical line D) Vertical bar
B
9) Influencing the activities of others toward the attainment of a common goal through the use of intelligence, personality, and abilities refers to the ________ activity of a project manager. A) Management B) Leadership C) Team management D) Conflict management
B
96) ________ refers to the amount of time a task can be delayed without delaying the completion of the project. A) Response time B) Total slack C) Shortest time D) Free slack
B
46) Which of the following is FALSE with respect to the Gantt chart and network diagram? A) Gantt charts visually show the duration of tasks, whereas a network diagram visually shows the sequence dependencies between tasks. B) Gantt charts visually show the time overlap of tasks, whereas a network diagram does not show time overlap but does show which tasks could be done in parallel. C) Gantt charts visually show the time overlap of tasks, whereas a network diagram shows time overlap but does show which tasks could be done in parallel. D) Some forms of Gantt charts can visually show slack time available within an earliest start and latest finish duration.
C
84) Which of the following is NOT a feature of a network diagram? A) It represents how completion times vary for activities. B) It is more often used than Gantt charts to manage projects such as information systems development. C) Connecting arrows are not used. D) Variability in the duration of activities is the norm.
C
89) Nodes not on the critical path contain ________ time and allow the project manager some flexibility in scheduling. A) Shortest B) Critical C) Slack D) Report
C
51) The last deliverable, or end product, produced by Chris and Juanita was a System Service Request (SSR), a standard form PVF uses for requesting systems development work.
F
53) A study that determines if the proposed information system makes sense for the organization from an economic and operational standpoint is called non-feasibility study.
F
61) Establishing a relationship with the customer is the first step in project initiation.
F
97) Microsoft Excel is an example of project management software.
F
50) A project is an unplanned undertaking of a series of related activities to reach an objective that has a beginning and an end.
F ?
54) Closing down a project is not an activity performed in the project management process.
F ?
57) Interpreting system requests and specifications is not a skill required as part of the customer relations activity for a project manager.
F ?
60) In project initiation, the developer performs several activities to assess the size, scope, and complexity of the project and to establish procedures to support subsequent activities.
F ?
63) The Project Workbook is an offline or hard-copy repository for all project correspondence, inputs, outputs, deliverables, procedures, and standards that is used for performing project audits, orienting new team members, communicating with management and customers, identifying future projects, and performing post-project reviews.
F ?
69) A network diagram depicts a Gantt chart.
F ?
48) The project manager is a systems analyst with a diverse set of skills—management, leadership, technical, conflict management, and customer relationship—who is responsible for initiating, planning, executing, and closing down a project.
T
59) An example of a project manager leadership activity is helping the team work towards a common goal.
T
62) Successful projects require the development of effective management procedures.
T
64) The project charter is a short (typically one page), high-level document prepared for the customer that describes what the project will deliver and outlines many of the key elements of the project.
T
65) The project charter often includes a signature section for key stakeholders and key assumptions.
T
68) The most widely used method for cost estimation is COCOMO.
T
90) The acronym PERT stands for Program Evaluation Review Technique.
T
49) In some organizations, the project manager is a very experienced systems analyst, whereas in others, both junior and senior analysts are expected to take on this role, managing parts of a project or actively supporting a more senior colleague who assumes the project manager role.
T /
52) Systems development projects are undertaken for two primary reasons: to take advantage of business opportunities and to solve business problems.
T /
55) Executing the project is the third phase in the project management process.
T /
58) Designing and sequencing activities to attain project goals describes the technical problem solving activity.
T /
56) Problem solving is a skill required in the conflict management activity for a project manager.
T ?
67) Defining a task with too little detail will make the project complex.
T ?
66) There are 10 activities in total which are involved in the project planning phase.
T?
