Chapter 4

Which of the follow is not a means of environmental scanning

all of the above.

When a recession occurs

some industries benefit

E-tailing is synonymous with

B2C

Commoditization refers to the ability to individualize product and service offerings to meet specific buyer needs

False

Commoditization refers to the ability to individualize product and service offerings to meet specific buyers needs

False

In The World is Flat, Thomas Friedman argued that recent global and technological changes have increased the world dominance of Western powers like the United States.

False

the unconscious reference to one's own cultural values as a standard of judgement is known as cultural bias

False

Environmental scanning can be difficult for large firms because of the availability of too much information

True

One of the reasons that outsourcing/offshoring debates are so difficult to resolve is that different countries have markedly different regulations

True

The same social force can affect different industries in different ways

True

outsourcing efforts can fail because

a firm might outsource an activity that should not be outsourced

How has the internet changed strategic management

all of the above

Technological forces often

all of the above

The systematic collection and analysis of information about relevant macrenvironmental trends is known as

environmental scanning.

The internet

has unleashed a number of successful business models

Which of the following is not an example of a social force

industrial change

The ability to individualize product and service offerings to meet specific buyer needs is known as

mass customization

Relocation some or all of a firm's manufacturing or other business processes to another processes to another country to reduce costs is known as

none of the above

The unconscious reference to one's own cultural values as a standard of judgement is known as

none of the above

the decline in unit costs of a product or service that occurs as the absolute volume of production increases known as

none of the above

According to the notion of disaggregation and reaggregation

progressive firms have begun to form partnerships instead of fulfilling all of the business functions themselves.

Scientific improvements and innovations are examples of

technological forces

Which of the following is not strategic dimension of the Internet

the elimination of a need for profitability

In many respects, social forces are the drivers of consumer markets

true

Reading business publications can serve as a means of environmental scanning

true

the expansion of a religion in an emerging country is an example of a social force

true