Chapter 4

48) The SDLC provides a systematic process for planning, ________, and creating an information system for organizations. A) designing B) purchasing C) managing D) financing E) visualizing

Answer: A Diff: 1 Page Ref: 91

63) ________ is not a stage of the traditional ERP life cycle. A) Investigation B) Scope and Commitment C) Analysis and Design D) Acquisition and Development E) Implementation

Answer: A Diff: 2 Page Ref: 96

73) The ________ approach to system conversion has the highest risk of the different conversion approaches. A) direct cutover B) pilot C) phased D) parallel E) none of the above

Answer: A Diff: 3 Page Ref: 97

50) For ERP implementations, it is best if the ________ is composed of people with a wide variety of IT and business skills. A) consulting team B) development team C) management team D) technical group E) change management group

Answer: B Diff: 2 Page Ref: 91

54) In the ________ phase of the traditional SDLC, the functional requirements have to be converted to system and process flow charts, user input screens, sample reports, etc. A) maintenance B) design C) implementation D) analysis E) investigation

Answer: B Diff: 2 Page Ref: 92

67) The ________ ERP life cycle approach has a deliverable due at the end of each stage. A) object oriented B) traditional C) rapid D) vendor driven E) none of the above

Answer: B Diff: 2 Page Ref: 96

57) When using the prototyping approach, one does not go through the ________ stages of the traditional SDLC. A) maintenance and analysis B) design and analysis C) implementation and investigation D) analysis and investigation

Answer: B Diff: 3 Page Ref: 93

46) The most critical success factor for ERP systems is to have a solid commitment of the: A) consultants. B) IT department. C) top management. D) end users.

Answer: C Diff: 2 Page Ref: 104-6

51) The phases of the traditional SDLC include investigation, design, implementation, ________, maintenance. A) feasibility B) purchasing C) analysis D) value proposition E) ASAP

Answer: C Diff: 2 Page Ref: 91

69) A(n) ________ analysis is used to compare the functions provided by the ERP system to the operational processes necessary to run the business. A) scope B) iterative C) gap D) investigation E) none of the above

Answer: C Diff: 2 Page Ref: 96

65) In the traditional ERP life cycle, by the end of the ________ stage, the team should have a prototype or sandbox of the ERP software up and running and accessible to the entire team, consultants, and SMEs. A) operations B) scope and commitment C) analysis and design D) acquisition and development E) implementation

Answer: C Diff: 3 Page Ref: 96

45) Compared with the traditional SDLC, the ERP life cycle is more focused on reengineering organizational ________ and change management. A) decisions B) products C) practices D) processes E) functions

Answer: D Diff: 2 Page Ref: 104-6

61) ERP system development can make use of prototyping methodologies by using a(n) ________ to get more immediate user feedback as the system is being developed. A) CASE tool B) Web server C) Web-based input form D) sandbox

Answer: D Diff: 3 Page Ref: 94

52) In the ________ phase of the traditional SDLC, the team should do a thorough analysis of the costs and benefits of the proposed system. A) maintenance B) design C) implementation D) analysis E) investigation

Answer: E Diff: 1 Page Ref: 91

49) The SDLC uses a(n) ________ approach for problem solving. A) direct B) heuristic C) logical D) technical E) system

Answer: E Diff: 2 Page Ref: 91

68) Stage ________ of the ERP life cycle is similar to the investigation stage of the SDLC. A) one B) two C) three D) four E) none of the above

Answer: A Diff: 2 Page Ref: 96

71) The implementation phase of the ERP life cycle is also sometimes called the ________ stage. A) Go-Live B) shortest C) longest D) failure E) none of the above

Answer: A Diff: 2 Page Ref: 96

62) ________ is not an example of a vendor-driven ERP development methodology. A) Rapid-ERP B) FastTrack C) ASAP D) Total Solutions E) BIM

Answer: A Diff: 3 Page Ref: 94

43) The ________ provide knowledge to embed business rules and input for interface and report design. A) SMEs B) IT gurus C) managers D) decision makers

Answer: A Diff: 3 Page Ref: 95

75) Consultants may use scripts and ________ to help automate some of the more common tasks that occur during an implementation. A) wizards B) merlins C) consultants D) hardware E) none of the above

Answer: A Diff: 3 Page Ref: 99

66) In a ________ ERP life cycle implantation, employees are empowered to make the decisions to keep the project moving forward. A) traditional B) rapid C) object-oriented D) vendor driven E) none of the above

Answer: B Diff: 2 Page Ref: 100

70) System conversion and training are done in stage ________ of the ERP life cycle. A) one B) two C) three D) four E) none of the above

Answer: B Diff: 2 Page Ref: 95

59) When the government wants to develop a new procurement tracking system for its military they would probably build it using: A) prototyping. B) SDLC processes. C) end-user development. D) the ERP life cycle.

Answer: B Diff: 3 Page Ref: 94

44) In the ERP life cycle, one of the key early decisions is the ________ selection. A) programs B) systems C) vendor D) network

Answer: C Diff: 2 Page Ref: 100

55) Hardware and software are acquired and installed in the ________ of the traditional SDLC life cycle. A) maintenance B) design C) implementation D) analysis E) investigation

Answer: C Diff: 2 Page Ref: 92

58) If a sales manager developed a Microsoft Access database to help his salespeople track their customer contact information, this would be an example of an application developed using: A) prototyping. B) SDLC processes. C) end-user development. D) the ERP life cycle.

Answer: C Diff: 2 Page Ref: 93

60) Most ERP vendors and consultants try to compete against each other by having different: A) databases. B) application servers. C) implementation methodologies. D) APIs. E) GUIs.

Answer: C Diff: 2 Page Ref: 94

41) An example of a deliverable that would be due at the end of each stage of the traditional ERP life cycle would be a(n): A) application. B) database. C) report. D) project.

Answer: C Diff: 2 Page Ref: 95

47) To keep the costs down and also to minimize the chance of surprises, it is generally a good rule of thumb to minimize the number of: A) purchases. B) customizations. C) embedded processes. D) special tools.

Answer: C Diff: 3 Page Ref: 104-6

64) In the traditional ERP life cycle a gap analysis should be conducted in the ________ stage. A) investigation B) scope and commitment C) analysis and design D) acquisition and development E) implementation

Answer: C Diff: 3 Page Ref: 96

72) The ________ approach to ERP system conversion is the least disruptive conversion approach. A) direct cutover B) pilot C) phased D) parallel E) none of the above

Answer: C Diff: 3 Page Ref: 97

74) System failures often occur when not enough attention is devoted to ________ management from the beginning. A) upper B) lower C) change D) shrinking E) none of the above

Answer: C Diff: 3 Page Ref: 98

42) The ERP life cycle is often just as rigorous as the traditional ________ life cycle. A) network B) project C) BIM D) SDLC

Answer: D Diff: 2 Page Ref: 102

53) The primary task of the ________ phase of the traditional SDLC is to determine the user requirements of the new system. A) maintenance B) design C) implementation D) analysis E) investigation

Answer: D Diff: 2 Page Ref: 92

56) Which of the following is not a typical problem with using the SDLC process for developing a new system? A) too expensive B) too rigorous C) takes too long D) too much documentation

Answer: D Diff: 2 Page Ref: 92