Chapter 4 Homework

you are caring for a 52-year-old man who complains of chest discomfort. The patient is a retired paramedic and is very anxious because he thinks he is having a heart attack. Which of the following statements would be appropriate?

"It is possible that you are experiencing a heart attack. I am going to give you four baby aspirin to chew and swallow."

During the alert and dispatch phase of EMS communications, the dispatcher's responsibilities include all of the following, EXCEPT: A) discouraging the caller from providing care until the EMS unit arrives B) selecting and notifying the correct EMS response units and personnel C) screening and assigning a priority to each call based on local protocols D) coordinating responding EMS units with other public safety personnel

A) discouraging the caller from providing care until the EMS unit arrives

communicating with hearing-impaired patients can be facilitated by doing all of the following except: A) shining a light on your face when you are in a darkened environment B) elevating the tone of your voice and exaggerating word pronunciation C) placing yourself in a position to ensure that the patient can see your lips D) providing a pen and paper if the patient prefers to write his or her response

B) elevating the tone of your voice and exaggerating word pronunciation

which of the following incidents does not require a report to be filed with local authorities? A) spousal abuse B) animal bites C) cardiac arrest D) gunshot wounds

C) cardiac arrest

A patient's refusal of EMS treatment and/or transport must be:

an informed refusal

Any radio hardware containing a transmitter and receiver that is located in a fixed location is called a:

base station

When relaying patient information via radio, communications should be:

brief and easily understood

in which of the following manners should you act and speak with a patient?

calm and confident

All information recorded on the PCR must be:

considered confidential

Ethnocentrism is defined as:

considering your own cultural values as more important when interacting with people of a different culture.

the patient care report (PCR) ensures:

continuity of care

when communicating with a visually impaired patient, you should:

determine the degree of the patient's impairment

Calming and reassuring an anxious patient can be facilitated by:

maintaining eye contact with the patient whenever possible

When providing a patient report via radio, you should protect the patient's privacy by:

not disclosing his or her name

a ___________ receives messages and signals on one frequency and then automatically retransmits them on a second frequency

repeater

As you are wheeling your patient through the emergency department doors, you receive another call for a major motor vehicle crash. You should:

respond only after giving a verbal patient report to a nurse or physician

which type of communications equipment functions as a radio receiver and searches across several frequencies?

scanner

Two-way communication that requires the EMT to "push to talk" and "release to listen" describes what mode of communication?

simplex

You could be sued for ___________ if your radio report to the hospital describes the patient in a manner that injures his or her reputation.

slander

which of the following statements regarding communication with a child is correct?

standing over a child often increases his or her level of anxiety