Chapter 5

In general, members of the Baby Boomer generation: A. are ambitious and loyal to organizations. B. came of age during the Watergate scandal. C. grew up as latchkey kids in divorced families. D. appreciate teamwork and a work-life balance.

A. are ambitious and loyal to organizations.

Gen Xers have a tendency to define leadership as: A. giving employees what they need to work well and comfortably. B. sitting in meetings and making profound vision statements. C. creating a level playing field for all. D. being critical of employees.

A. giving employees what they need to work well and comfortably.

A doctor learns that a patient has a highly contagious disease that poses a threat to the entire metropolitan area. However, the doctor is uncertain about sharing the information with city officials because of patient privacy concerns. Which ethical dilemma does the doctor most likely face? A. Truth versus loyalty B. Individual versus community C. Short-term versus long-term D. Justice versus mercy

B. Individual versus community

Which of the following best describes attribution of blame? A. Using cosmetic words to defuse the offensiveness of distasteful behavior B. Justifying immoral behavior by claiming it was caused by someone else's actions C. Avoiding self-contempt for personal behavior by comparing it to the more heinous actions of others D. Minimizing the harm caused by immoral actions by blaming the behavior on low societal standards

B. Justifying immoral behavior by claiming it was caused by someone else's actions

In general, members of the Veteran generation: A. lack a sense of accountability. B. grew up during World War II. C. question establishment values. D. have little respect for leaders.

B. grew up during World War II.

37. (p. 167) An authentic leader will most likely: A. manage impressions and actions. B. have a realistic self-perception. C. exaggerate strong emotions. D. foster in-group exclusivity.

B. have a realistic self-perception.

Which generation of workers tends to be technologically savvy, independent, and skeptical of institutions and hierarchy? A. Millennials B. Veterans C. Baby Boomers D. Gen Xers

D. Gen Xers

A leader who takes action to maintain ethical standards in the face of questionable moral behaviors by superiors is most likely exhibiting: A. compelling vision. B. charismatic leadership. C. servant leadership behavior. D. upward ethical leadership.

D. upward ethical leadership.

A manager with a _____ orientation will most likely rely on coercive methods to motivate workers such as punishments and threats. A. Theory X B. Theory Y C. Millennial D. Baby Boomer

Theory X

What are the four qualities of leadership that engender trust according to Bennis and Goldsmith? A. Values, loyalty, consistency, and integrity B. Honesty, values, loyalty, and creativity C. Creativity, honesty, consistency, and vision D. Vision, empathy, consistency, and integrity

Vision, empathy, consistency, and integrity

Theory Y reflects a view that most people: A. are followers instead of leaders. B. are moral and ethical in the workplace. C. need to be coerced to work productively. D. are intrinsically motivated by their work.

are intrinsically motivated by their work.

Relationships that lack trust are characterized by self-protective efforts to control and verify each other's behavior. This statement most likely relates to the _____ level of principle-centered leadership. A. interpersonal B. personal C. managerial D. organizational

interpersonal

Values are most likely: A. shared by all human beings. B. learned through socialization. C. based on principles of law. D. demonstrated by empathy.

learned through socialization.

Leaders who pull people together on the basis of shared beliefs and a common sense of organizational purpose and belonging are most likely exhibiting: A. consistency. B. empathy. C. vision. D. integrity.

vision.

Terrorists may call themselves "freedom fighters," and firing someone may be referred to as "letting him go." These are both examples of: A. moral justification. B. diffusion of responsibility. C. euphemistic labeling. D. advantageous comparison.

C. euphemistic labeling.

Ends-based thinking is best characterized as: A. "Doing what you want others to do to you." B. "Following the highest principle or duty." C. "Doing what is best to get my desired end results." D. "Doing what's best for the greatest number of people."

D. "Doing what's best for the greatest number of people."

_____ involves reinterpreting otherwise immoral behavior in terms of a higher purpose. A. Advantageous comparison B. Moral justification C. Displacement of responsibility D. Euphemistic labeling

D. Euphemistic labeling

Which term refers to the generation of workers born after 1982? A. Gen Xers B. Millennials C. Baby Boomers D. Veterans

Millennials

Which of the following best describes ethics? A. Appreciation of laws B. Principles of right conduct C. Sense of organizational purpose D. Modes of intrapersonal behavior

Principles of right conduct

What is the main criticism of servant leadership? A. Motivating through coercion is unethical. B. It is derived from a bureaucratic view of organizations. C. Too much emphasis is placed on listening effectively to workers. D. Serving employees conflicts with the realistic goals of organizations.

Serving employees conflicts with the realistic goals of organizations.