Chapter 5
Justification for allocating resources to a project is provide by _____.
A business case
Which of the following correctly describes a work system?
A work system is designed to produce products or services to customers and to operate within a particular environment and infrastructure under a particular strategy
IS users play a dominant role in _____ testing.
Acceptance
A business can acquire software for a system by ______.
All of the above *purchasing and using COTS (commercial off the shelf) software packages *using its programmers to develop the software in-house *outsourcing the software development project to an external company.
____ is an example of an agile development methodology.
All of the above *scrum *lean software development *kanban software development
Relative to plunge (Big Bang) implementation, _____ implementation carries less risk by limiting the impact of system failure to part of the organization or to the overall organization.
All of the above *Pilot *Phased *Parallel
_____ takes place during the initiate phase of a project
All of the above *Project manager assignment *Commitment of financial resources *Project definition and authorization
Which of the following is a true statement about using a formal project management process to implement work systems?
All of the above *Using a formal project management process reduces the risk of project failure. *Using a formal project management process increases the probability that the work system will be implement on time and within budget. *Using a formal project management process helps to ensure that work system requirements are correct by exposing defined requirements to stakeholders for approval.
Businesses often turn to _____ to provide guidance in acquiring information systems.
All of the above *consulting agencies *other companies in their industry *research firms
When vendor software packages are unavailable or require radical changes to meet organizational preferences, a business is likely to choose _____.
All of the above *custom development *to develop part of the system in house and contract with an external company to develop the rest of the system *to contact with one or more external companies to develop the system
Developing a work system involves ______.
All of the above *designing and/or developing the work system's processes and activities *acquiring technologies used to support the work system *implementing the work system
When making a make vs. buy decision, a business should ____.
All of the above *determine the availability of software packages that have much of the desired functionality *assess the capabilities of its internal expertise and technical infrastructure *determine if it has the technical and project management expertise for custom development
Stakeholders of a work system project includes _____.
All of the above *employees who will use the work system to perform job dutie *individuals who participate in or contribute to the work system project *the project manager assigned to lead the work system project
Custom development can be completed _____.
All of the above *entirely in-house by a business's programmers *in-house with the assistance of contract programmers *by outsourcing the application development project to an external company
The initiate phase of a work system project includes _____.
All of the above *identification of project boundaries *the development of the project charter *the development of a business case for the work system
Which of the following is a characteristic of agile development?
All of the above *the work performed on the project is determined once the project is underway rather than before it begins *incremental, iterative, and evolutionary development *agile projects focus on being adaptive to changes and maximizing the delivery of value
Which of the following is a key benefit of using a formal project management process to develop a work system?
All of the above *the work system is likely to be implemented for a reasonable cost *the work system is likely to produce desired business benefits *only feasible work system projects are likely to be executed
Monitoring and control of a project includes ____ project progress
All of the above *tracking *reviewing *reporting
When a new system is implemented in its entirety in all parts of the business that will use it, the implementation is called _____.
Big Bang
Project deliverables are completed and turned over to project owners during the ___ phase of a project.
Closure
Because they are must-do projects, _____ projects are evaluated on how they can be completed with the fewest resources.
Compliance
Meeting required business outcomes with the least amount of resources is a goal of ______ work system projects.
Compliance
Modifying vendor software parameters to execute according to organizational preferences is _____.
Configuration
The primary business reason for outsourcing a software development project is ____.
Cost savings
Modifying vendor software program code or writing new code to enable the software to provide new or extended functionality is ______.
Customization
Outcomes of the ____ phase of the waterfall approach to in-house software development include user interface and database construction specifications.
Design
When the traditional waterfall approach is used for in house development, models developed during requirements analysis are converted into specifications used by programmers for coding during the ____ phase.
Design
When the traditional waterfall approach is used for in-house software development, models developed during requirements analysis are converted into specifications used by programmers for coding during the _____ phase.
Design
Which of the following correctly identifies the sequence of steps in the waterfall approach to in-house software development?
Design, construction, testing
Monitoring and control work system project work is performed during the _____ phase of a work system project.
Execute
______is the phase of software acquisition in which the software is placed into production within the target work system.
Implementation
In agile in-house software development, a ____ may be used to visualize the status of software development and the work to be done.
Kanban board
_____ development emphasizes speed and efficiency of development workflow and relies on rapid and reliable feedback between programmers and software users.
Lean
_____ software development seeks maximize value to customers by optimizing value stream efficiency.
Lean
A business should refrain custom develop of software applications when ______.
More than 75% of the functionality needed by the organization is provided by vendor software packages
Businesses often use _______ to prioritize projects when there are numerous projects to complete.
Multicriteria scoring models
Cost/benefit analysis and ROI calculation is frequently an important part of determining a project's ______ feasibility.
None of the above *schedule *technical organizational
Cost/benefit analysis, payback period, and return on investment (ROI) are typically used to support the business case for ______ work system projects.
Operational
_____ feasibility assess the extent to which a business is ready to use a proposed work system.
Organizational
____ is an international professional organization for project managers.
PMI
_____ implementation is often the most expensive implementation option because it requires the resources needed to operate both the old and new system until the old system is disabled.
Parallel
In ____ implementation, a subsystem of the system is implemented within all parts of the business that will use it and is thoroughly evaluated before any other subsystems are implemented.
Phased
Project timelines and budgets are established during the _____ phase of a work system project.
Plan
In scrum methodology, the ____ specifies the features, functions, or uses that the system can have.
Product backlog
In agile scrum software development, the ____ is responsible for the product's ROI.
Product owner
A(n) ___ is a temporary endeavor undertaken to create a unique product, service, or result.
Project
A(n) _____ is used to efficiently design and implement work systems.
Project management methodology
In the SDLC process, the ______ provides the resources and executive support for the project.
Project sponsor
Universal modeling language (UML) is most likely to used during the _____ phase of the SDLC process.
Requirement analysis
Activity and interaction diagrams are developed and/or reviewed during the ______ phase of the SDLC proces.
Requirements analysis
Joint application development (JAD) is used by some businesses during the ______ phase of the SDLC process.
Requirements analysis
An important document created during the system definition phase of the SDLC process is the ______.
Scope document
System parameters, objectives, limits, and exclusions are spelled out during the _____ phase of the SDLC.
System definition
The first step in the SDLC process is ______.
System definition
____ feasibility assesses whether a business has the skills and infrastructure required to build a proposed system.
Technical
____ describe what will be tested and _____ specify how the tests will be performed.
Test cases, test scripts
A business should not consider outsourcing application development when _____.
The application is part of the business's core competency
A work system is designed to produce products or services to customers and to operate within a particular environment and infrastructure under a particular strategy.
True
____ implementation involves purchasing a COTS software package and using it without modification.
Vanilla
In software development, _____ may be used to visualize the status of software development work and what is to be done next.
a Kanban Board
Outcomes of the planning phase of a project include _____.
a project timetable and budget
The systems development life cycle (SDLC) is often described as a waterfall model because _____.
one step in the process must be completed before the next one can begin
Which of the following is the best example of a make vs. buy decision?
outsource to a company in same country vs. offshore
The success of a work system project is measured by _______.
the extent to which it delivers a work system that provides the desired business benefit
When the traditional waterfall approach to in house development is used, the information system is complete when ______.
the programming team corrects system bugs and the system passes all its tests (unit, system, stress, acceptance)
