Chapter 5

Which description identifies the controlling function of the management process?

Monitoring a firm's performance to ensure that it is meeting its goals

Which description identifies the organizing function of the management process?

Determining how best to arrange an organization's resources into a coherent structure

Which description defines the planning function of the management process?

Determining what an organization needs to do and how best to get it done

The first step in the planning process is determining goals. What is the next step?

Developing a comprehensive strategy

The first step in the control process is to compare actual performance to standards. (true or false)

FALSE

What type of management process function is being used when a manager motivates the workforce by rewarding them with additional vacation when standards are achieved?

Leading

Which business constituents analyze their competitive environments and plan, organize, direct, and control the operations of their organizations?

Managers

When a sales manager compares actual sales to the quarterly sales quota, he or she is performing the controlling function of management. (true or false)

TRUE

Comparing actual performance against standards is an example of which function of the management process?

Controlling

What function of the management process is used to monitor and ensure the organization is meeting its goals?

Controlling

Which function in the management process is being utilized when a firm elects to move towards a more centralized structure?

Organizing

Which aspect of the management process involves determining what the organization needs to do and how best to get it done?

Planning