chapter 5 gb 320
Which of the following statements is NOT true regarding a bill of material (BOM)? A. A BOM cannot be referenced on other bills of material. .B. A BOM lists the quantity of each coponent required to make one unit of a product. C. A BOM lists the hierarchy of components and their description. D. In the food-service industry, BOMs manifest themselves in portion-control standards.
A BOM cannot be referenced on other bills of material.
Which of the following statements is NOT true? A. Sociological and demographic change may appear in such factors as decreasing family size. B. Political/legal change brings about new trade agreements, tariffs, and government requirements. C. Understanding the customer is the premier issue in new-product development. D. Economic change brings increasing levels of affluence in the short run but economic cycles and price changes in the long run.
Economic change brings increasing levels of affluence in the short run but economic cycles and price changes in the long run.
What is the first step to build a house of quality? A. Identify customer wants. .B. Determine the desirable technical attributes. C. Relate customer wants to product hows. D. Identify how the good/service will satisfy customer wants.
Identify customer wants.
Which of the following is NOT an approach to ensure a successful transition from development to production? A. Appoint a project manager. B. Integration of the product development and manufacturing organizations. C. Segregation of the product development and manufacturing organizations. .D. Use product development teams.
Segregation of the product development and manufacturing organizations.
Which of the following procedures is TRUE regarding the construction of a decision tree for product design? A. Payoffs are entered at the beginning of the appropriate branch. B. The possible alternatives include an alternative of "doing nothing." .C. Be sure that all possible alternatives and states of nature (beginning on the right and moving left) are included in the tree. D. To determine the expected value of each course of action, we need to start at the beginning of the tree and work toward the end of the tree.
The possible alternatives include an alternative of "doing nothing."
What are cooperative agreements that allow firms to remain independent, but pursue strategies consistent with their individual missions? A. joint ventures B. acquisitions C. enhancements and migration D. alliances
alliances
Self-checkout at a grocery store is an example of A. customer participation in service design. B. delayed customization. C. customer participation in service delivery. .D. complete automation.
customer participation in service delivery.
Which of the following regions of a process chain includes the process steps that involve interaction between participants? A. independent processing region B. surrogate interaction region C. direct interaction region .D. substitute interaction region
direct interaction region
Which of the following phases of the product life cycle has negative cash flow and increasing spending on development and production? A. introductory phase .B. decline phase C. growth phase D. maturity phase
introductory phase
Which of the following represents an internal product development strategy? A. migration of existing products .B. alliances C. purchase technology or expertise by acquiring the developer D. joint ventures
migration of existing products
Listing products in descending order of their individual dollar contribution to the firm is called A. brainstorming. B. product decision. C. product-by-value analysis. .D. product life cycle.
product-by-value analysis.
What is a design that can be produced to requirements even with unfavorable conditions in the production process? A. CAD B. DFMA C. robust design .D. modular design
robust design
What is a review of successful products that takes place during the production process? A. CAD B. value analysis .C. LCA D. virtual reality
value analysis
