Chapter 5-man

10. After setting goals, managers should next _____. A. prepare an action plan for accomplishing the goals. B. propose changes to the goals of same-level managers to bring all into alignment. C. supervise subordinates very closely. D. report failure to meet goals to superiors.

A.

3. When managers select products and/or services to offer consumers, as well as making adjustments and modifications to products and/or services, addresses what area of the adaptive business cycle? A. entrepreneurial B. engineering C. administrative D. fundamental

A.

2. After a manager has implemented a plan, it is important he/she monitor the plan. The constant feedback loop designed to ensure plans stay headed in the right direction is called the ___. A. means-end chain cycle B. planning/control cycle C. seasonality cycle D. target cycle

B.

4. "SMART" goal setting is an important competency for managers to possess and can be beneficial in the area of employees performance. A "SMART" goal is one that is: A. Specific, maintainable, attainable, realistic, and tested B. Specific, measurable, attainable, results-oriented, and time-bound C. Specific, maintainable, achievement-oriented, real-time, and targeted D. Specific, measurable, affordable, realistic, and targeted

B.

7. Managers today are spending more time in the area of project management. The four stages of a project life cycle are, in order: A. definition, execution, planning, closing B. definition, planning, execution, closing C. planning, definition, execution, closing D. planning, execution, definition, closing

B.

9. _____________ plans are plans developed for organizational activities that are not likely to be repeated in the future. Such plans consists of programs and projects. A. Standing B. Single-use C. Front-loaded D. Back-loaded

B.

1. Which of the following is a benefit of planning for managers? A. Planning allows you to spend little time preparing for the future. B. Planning allows you to make all decisions without consulting superiors. C. Planning helps you coordinate activities. D. Planning helps the company to be spontaneous.

C.

6. __________ planning prepares alternative courses of action that managers may consider if the initial plan is not achieving the desired outcomes. A. Strategic B. Tactical C. Contingency D. Operational

C.

5. Companies such as Harley-Davidson Motorcycles, Brooks Brother Clothiers, and ProFlowers are expert at producing and/or selling narrowly defined products or services. They tend not to seek opportunities outside their present market. What strategy type are these companies pursuing? A. reactor B. analyzer C. prospector D. defender

D.

8. A top-level manager of a large technology company is participating with lower-level managers in a discussion about the external environment and what her organization's goals should be for the next two to five years. He/she is participating in ________. A. controlled planning B. tactical planning C. operational planning D. strategic planning

D.